Hi, One of our user got locked as he couldn't figure our on how to login through MFA and mobile app, he kept trying but then got locked. We tried requesting for password reset but did not receive any email from Hubspot. We deleted his u read more

Hi community, I’m trying to get a more holistic view of my deals by including a Company property (e.g., segment) directly in the Deal record. I know it’s possible to copy Company properties to Deal properties using workflows, but I’m wondering: read more

Hello HubSpot Support, I'm experiencing an issue when trying to log into my account. I'm not receiving the login email link, even though I’ve followed all the steps mentioned in this article: https://knowledge.hubspot.com/marketing-email/not-recei read more

https://community.hubspot.com/t5/HubSpot-Ideas/Add-Filtering-Options-for-BCC-Inbox-Archiving-to-Improve/idi-p/1171057#M214763

Has anyone come across the issue of a contact record being given a value in this field above 0 after you import it into HubSpot? The record hasn't been sent anything so how can HubSpot give it a score above 0? Does anyone know outside of email read more

What I’ve understood after sime testing of the Breeze Copilot is that when I enable "Give users access to generative AI tools and features," I also have to enable access to CRM data, Conversation data, and File data —otherwise, Copilot can’t ev read more

My account is going to be updated to new seat-based pricing model next month (current plan: MKT enterprise & Sales professional), I'm wondering how many core seats I will had or if I need to buy additional, what is the pricing for additional cor read more

Hi HubSpot Support, I'm experiencing an issue logging into my HubSpot account associated with the email (google workspace) . I'm not receiving the verification code required to complete the login process. I've already checked my spam and junk f read more

Hi there, I have one question. Why, when I send the email, does the recipient see the company name, which is a different company name like we have in our account settings?

Hi all, new-ish to Hubspot - hope I'm in the right group! We've lost some sale people over the past several months; we removed their permissions but they're still listed as users. Is there any reason not to delete them?

I am in account settings for the lead object. Under "pipeline rules," there is an option to "require a deal to be created" if the lead is qualified. This setting is currently toggled on, and I don't have the option to turn it off (it's greyed out). read more

Hi, Hope all is well. As we are now into month 9 of using HubSpot and each of the different areas are setup and growing with our teams coming on board. We now have many Lists, Forms, Workflows etc and that starting page for most is a list of every read more