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BBetts0 on April 28, 2025
Hi There, I have created a HubSpot Account and I am trying to log into it, I am not receiving the email because it looks like that there needs to be some hubspot emails allowlisted forst which may not have been done previously. But I cannot get read more
0 upvote
2 Replies
Member
April 28, 2025 18:03
Hi Diana, thank you so much for your reply. I have done all of that I have spoken to support, I have tried and tried and tried, the form has been sent...read more
vmajor on April 26, 2025
I have a brand new email address, I try to sign up using this new email address, I reach the stage when Hubspot sends an email that should provide the PIN to verify, but instead of the PIN I get this: Looks like you already have an account read more
0 upvote
1 Reply
Contributor
April 27, 2025 08:22
Is there a chance that maybe someone else created a HubSpot account with a different email than yours? That might be the cause of you not being able ...read more
vmajor on April 26, 2025
I am trying to manage the primary domain, but I cannot because a message shows up saying that I need "domain setrtings permission" and to "contact the administrator". I am the administrator.
0 upvote
1 Reply
Contributor
April 27, 2025 08:19
What HubSpot tiers do you have, and which domain are you trying to change? If you're trying to change a primary email sending domain, you need to hav...read more
Solved
JBeacon on April 25, 2025
When I added a Company Name or Company Domain in the past Hubspot would automatically add Company details such as Telephone, address etc.. Just recently this has stopped working. Does anyone know why and/or how I can remedy this?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 25, 2025 11:32
Hi @JBeacon , It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-insight...read more
Solved
JMullen8 on April 24, 2025
I'm a solopreneur and do not have a team. Yet I saw in my billing today I pay for 3 additional core seats. Do I really need to pay for these if I'm the only one using the software?
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 24, 2025 13:44
Hi @JMullen8 , If you're the only user, you don't need more than one core seat. Go ahead and remove them 🙂 https://knowledge.hubspot.com/a...read more
Solved
BOgle on April 23, 2025
I want to create association labels for contacts so that we can label their role within the company. E.g. IT tech, champion, firm manager, etc. I go to create a contact-company association, single label - but when I create the association, it also c read more
1 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 24, 2025 00:15
Hi @BOgle , You're not doing anything wrong, the feature of association labels is simply designed this way: If you choose a single label, ...read more
Solved
acarbonneau on April 23, 2025
Our sales team has two sub-teams, the BDRs and AEs. Currently, in Hubspot I have everyone on the "Sales Team" as their primary team, and on the appropriate subteam ("AE Team" or "BDR Team") as their secondary team based on their position (both of read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 23, 2025 11:28
Hi @acarbonneau , Have you considered doing the opposite, AE/SDR as primary team, Sales as secondary? That would still make it easy to filter ...read more
TBGGill on April 23, 2025
Hello I am trying to make changes to my meetings and constantly getting an error message. This happens when I add a title, change the duration or availability. When I click save I get a message to say ' Error - There was a problem saving this p read more
1 upvote
4 Replies
Member
April 25, 2025 05:55
Thank you for your detailed reply. Unfortunately none of those solutions resolved the issue. HubSpot are unable to offer further support as I am on a...read more
Solved
NWangsa on April 23, 2025
HI MY ACCOUNT ID IS 21685161 I WAS ABLE TO ACCESS IT ON 7TH OF APRIL BUT 9TH OF APRIL ONWARDS IT SAYS NO ACCOUNT UNDER MY ACCOUNT? WAS IT REMOVED OR MY ACCOUNT HACKED?
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
April 23, 2025 10:39
Hi @NWangsa , It sounds like your account may have been deleted due to inactivity – it seems like HubSpot is sometimes incorrectly measuring a...read more
DJames79 on April 23, 2025
Hi all, So today's question is our view-only seats assigned to our MD's are no longer seeing all the same areas as they did before. Has something changed on this from HubSpot, I can't find an update or news on this. The only change we had applied w read more
0 upvote
6 Replies
Participant
April 23, 2025 09:06
Hmmm, maybe we had a bug before because my MD was able to see all the sections mentioned. No worries if this is normal, just odd that he can't now se...read more
JCummings10 on April 22, 2025
Hi, I was locked out of my hubspopt account, at info@visualthinkers.ca, due to suspicious activity, but it won't send me a password reset to my account. I've tried multiplie troubleshooting steps, but it's not resetting the password. Can someone read more
0 upvote
5 Replies
Community Manager
April 22, 2025 17:53
Thank you for jumping into help, @Jigar_Thakker & @MarianKaha ! @JCummings10 -- I appreciate you trying some initial troublesho...read more
Sgram on April 22, 2025
Hey team, HubSpot’s been auto-creating companies and contacts anytime someone outside the org sends us an email. It’s helpful for Sales since it captures new referrals and updates contact info. But here’s the problem: we all get tons of marketin read more
0 upvote
1 Reply
Hall of Famer | Partner
April 22, 2025 09:30
Hi @Sgram , It sounds like this is happening through a connected conversation inbox? https://knowledge.hubspot.com/inbox/set-up-the-conversat...read more
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