Hi There, I have created a HubSpot Account and I am trying to log into it, I am not receiving the email because it looks like that there needs to be some hubspot emails allowlisted forst which may not have been done previously. But I cannot get read more
Hi Diana, thank you so much for your reply. I have done all of that I have spoken to support, I have tried and tried and tried, the form has been sent...read more
I have a brand new email address, I try to sign up using this new email address, I reach the stage when Hubspot sends an email that should provide the PIN to verify, but instead of the PIN I get this: Looks like you already have an account read more
Is there a chance that maybe someone else created a HubSpot account with a different email than yours? That might be the cause of you not being able ...read more
I am trying to manage the primary domain, but I cannot because a message shows up saying that I need "domain setrtings permission" and to "contact the administrator". I am the administrator.
What HubSpot tiers do you have, and which domain are you trying to change? If you're trying to change a primary email sending domain, you need to hav...read more
When I added a Company Name or Company Domain in the past Hubspot would automatically add Company details such as Telephone, address etc.. Just recently this has stopped working. Does anyone know why and/or how I can remedy this?
Hi @JBeacon ,
It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-insight...read more
I'm a solopreneur and do not have a team. Yet I saw in my billing today I pay for 3 additional core seats. Do I really need to pay for these if I'm the only one using the software?
I want to create association labels for contacts so that we can label their role within the company. E.g. IT tech, champion, firm manager, etc. I go to create a contact-company association, single label - but when I create the association, it also c read more
Our sales team has two sub-teams, the BDRs and AEs. Currently, in Hubspot I have everyone on the "Sales Team" as their primary team, and on the appropriate subteam ("AE Team" or "BDR Team") as their secondary team based on their position (both of read more
Hi @acarbonneau ,
Have you considered doing the opposite, AE/SDR as primary team, Sales as secondary? That would still make it easy to filter ...read more
Hello I am trying to make changes to my meetings and constantly getting an error message. This happens when I add a title, change the duration or availability. When I click save I get a message to say ' Error - There was a problem saving this p read more
Thank you for your detailed reply. Unfortunately none of those solutions resolved the issue. HubSpot are unable to offer further support as I am on a...read more
HI MY ACCOUNT ID IS 21685161 I WAS ABLE TO ACCESS IT ON 7TH OF APRIL BUT 9TH OF APRIL ONWARDS IT SAYS NO ACCOUNT UNDER MY ACCOUNT? WAS IT REMOVED OR MY ACCOUNT HACKED?
Hi @NWangsa ,
It sounds like your account may have been deleted due to inactivity – it seems like HubSpot is sometimes incorrectly measuring a...read more
Hi all, So today's question is our view-only seats assigned to our MD's are no longer seeing all the same areas as they did before. Has something changed on this from HubSpot, I can't find an update or news on this. The only change we had applied w read more
Hmmm, maybe we had a bug before because my MD was able to see all the sections mentioned. No worries if this is normal, just odd that he can't now se...read more
Hi, I was locked out of my hubspopt account, at info@visualthinkers.ca, due to suspicious activity, but it won't send me a password reset to my account. I've tried multiplie troubleshooting steps, but it's not resetting the password. Can someone read more
Hey team, HubSpot’s been auto-creating companies and contacts anytime someone outside the org sends us an email. It’s helpful for Sales since it captures new referrals and updates contact info. But here’s the problem: we all get tons of marketin read more
Hi @Sgram ,
It sounds like this is happening through a connected conversation inbox? https://knowledge.hubspot.com/inbox/set-up-the-conversat...read more