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KGopalakrishn on October 08, 2024
I have a team called 'Call Center,' and I've assigned permissions to every user as 'Contact and Their Teams,' so they can only view the contacts assigned to them and their team members. Now, I have another team, for example, 'Receptionists,' for whi read more
1 upvote
1 Reply
Key Advisor | Partner
October 08, 2024 10:01
Hey @KGopalakrishn This is an enterprise feature in HubSpot you can create permission sets that enables you to define preset permissions for y...read more
Solved
AAdmin7 on October 07, 2024
There are some cases that we need to set the Disqualified/Lost Leads back to a different stage like working in Leads Object. Currently, Super Admin can do this. We need to give this permission to specific Sales Managers. Is there a specific read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 07, 2024 01:43
Hi @AAdmin7 , No, at the moment this is not possible, see here: https://knowledge.hubspot.com/prospecting/manage-leads-in-the-prospecting-wor...read more
Solved
pfwmadrid on October 04, 2024
The "about the company" fields have disappeared. How do I recover these? thanks
0 upvote
6 Replies
Accepted solution
Member
October 04, 2024 10:20
Hi Karsten, That worked (eventually!) Many thanks for your help. Paul
MLamb13 on October 03, 2024
I enter my username, password and 2FA. I then get an Nginx 404 error. Anyone got any ideas?
0 upvote
3 Replies
Hall of Famer
October 03, 2024 12:41
@MLamb13 Can any other users access the account?
BTXteriors on October 02, 2024
Today, I came to the office and had an email saying that one of my two email addresses were disconnected from hubspot. When I went to reconnect it, the form was prepopulated with my gmail account. So I tried rerconnecting it without success. I was a read more
0 upvote
1 Reply
Community Manager
October 02, 2024 16:46
Hey @BTXteriors , thank you for posting in our Community! It sounds like there might be an issue with the Gmail connection settings. Double-...read more
Solved
DSurman on October 01, 2024
So, I'm either very tired or something is amiss. I'm a super user and I'm trying to create a new association label. When I go to the object page and then associations, the only button there is for creating association label limits. On no object or i read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 01, 2024 16:06
@DSurman Try the second option in the dropdown, I think it has simply be renamed unintuitively.
lverhagen on October 01, 2024
Hi! For the past few years I always created HubSpot accounts for our users and they had to create a new password. However, it now seems possible to do a login with Microsoft. Since we all use Microsoft and our emailadresses are connected t read more
0 upvote
1 Reply
Community Manager
October 01, 2024 16:04
Hey @lverhagen , thank you for posting in our Community. Yes, existing users can switch to logging in with Microsoft. They need to click the...read more
Solved
LColeman64 on September 30, 2024
I just created a new free account a few days ago to try out the software. I have used it and put a lot of customer information into it. Today I tried to get into my account and it says its been locked by an administrator. I do not have a phone numbe read more
0 upvote
7 Replies
Accepted solution
Top Contributor | Platinum Partner
October 01, 2024 12:58
Hi @LColeman64 , I would recommend filling out the form at the bottom of this article: https://knowledge.hubspot.com/account-management/why-can-t-...read more
Solved
herq on September 30, 2024
Hello. We are trying to set up our Hubspot accounts and we ran into an issue with SMTP authorization using a custom email server. The exact error we get from our email provider is this: You have been referred to this page because you have t read more
0 upvote
3 Replies
Accepted solution
Member
October 01, 2024 03:10
Hello @kennedyp . I have solved the issue. It was a personal inbox connection, not marketing. I have found a bug in hubspot. Please create a ti...read more
Solved
SQARP_Mikael on September 30, 2024
The delete option does not show for me when I try to delete a custom property. I am a super admin. The custom property I try to delete is not in use by other workflows etc. We are currently on the free version where 10 custom properties is read more
0 upvote
1 Reply
Accepted solution
Participant
September 30, 2024 07:18
Hi @SQARP_Mikael Even though you mentioned that the custom property is not in use by workflows, ensure that it is also not being used in any a...read more
Solved
TBird on September 27, 2024
I have just created my hubspot account and am trying to add another user. I am currently on the free tier and have used 1/2 seats. It says I am a super admin, however when I try to add a user it says I don't have permissions. I have tried the usual read more
0 upvote
4 Replies
Accepted solution
Hall of Famer
September 27, 2024 20:30
@TBird you can't add users until the account verification is complete, this happens when the domain associated with your account is verified. ...read more
Solved
JoaoPedroRaldi on September 26, 2024
I've already inserted the script before closing the body tag. plugsolucoesweb.com.br But it isn't showing at any cost. Thank you for your help since now
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
September 26, 2024 15:14
Hi @JoaoPedroRaldi , There is a set of troubleshooting steps here: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-yo...read more
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