When my IT person sets up a redirect ( https://commercialsolarpanelrecycling.com ) to https://www.commercialsolarpanelrecycling.com, my hubspot domain sending permissions are revoked. How can I still send from my domain and have the redirect work read more
Hello: I am trying to change the contact email for a chatbot that was created by a former employee and attached to our website. I have looked and read and tried everything and I am not able to even get to where I can change it to my ema read more
I need to be able to change this email contact address. I am unable to reply to this message. elabelle no longer is at our company. Thank you...read more
Hello, I have a free account, and are wanting to upgrade to the starter customer platform. This is currently charged at £14/month/seat I will be the admin so I need a seat, I also work with a marketing agency, will they need a seat too? As t read more
Hi @SS011 ! If your marketing agency is a HubSpot Solutions Partner, you can assign them a FREE Partner Seat! They can provide you an access link th...read more
Can I change how my internal team views shared inbox information from a form submission? We have a pretty extensive Hubspot form for our clients to fill out, and we have routed that form to show up in a shared inbox for our team to review. read more
Hi @EMandagie ,
At the moment, there’s no way to change how form submissions are formatted in the shared inbox — that layout is fixed and can’...read more
Hi!
For a few days now, user permissions haven't been set correctly. Even during the user activation phase, even if I select the permissions to assign, Hubspot applies standard permissions instead, and I have to customize the user a second time. I read more
Hi everyone, We received a message saying: "Your CONTACT_TO_EMAIL association has a maximum limit of 50,000 associated EMAIL records per CONTACT." In our case, the affected contact is the one linked to our service department’s general email addr read more
We have an active sync between Dynamics365 and HubSpot for both our D365 Leads and Contacts to HubSpot Contacts. However, because Leads and Contacts are separate in D365, when a Lead is Qualified in D365 and becomes a Contact, both types of records read more
We would prefer not to use another app as a workaround. We are looking for a solution through HubSpot to merge information where necessary and captu...read more
Good afternoon, I've been experiencing issues with logging into my Hubspot account this afternoon. Initally, I was met with a prompt requesting that I use a one-time log-in link however this email never arrived. I've troubleshooted multiple read more
I am on a free account, as the only user, I tried to create/add a team mate but they never get the code or an email from Hubspot with the code on but yet I can email clients from hubspot and her email is the same format as my one. totally stuck and read more
Hi @SSherriden ! I hope we can overcome this frustration.
I did a search for other users who have had this issue in the past. This article ca...read more
Hi, My company sells products to both B2B and B2C. We would like both records to be defined as customers. A Business and an Individual needs different unique identifiers. Example: Organizational number for Businesses and personal ID number for read more
Hi @LSøvasli ,
Sure, you can have two different IDs for this case. In both cases, you would create a custom property and, in the property set ...read more
I try to copy and paste the link of a company that I want to add to my records. Now it gives me an error saying " I domini (apple.com) non corrispondono agli URL dei siti web. Rimuovi qualsiasi cosa non faccia parte del dominio ( https:// apple. read more
Hello @NMedici
It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-ins...read more
Is it just me who finds this update annoying—where HubSpot removed the option to click the HS logo in the top-left corner to go to the homepage? We have so many users who are frustrated about this change.
Are there any good solutions for creatin read more
@AWalls if you're opted into the "HubSpot Home Page" beta, then I'd assume the house icon below replaces that behavior. If you want to double check...read more