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Ryan_Sessel on December 05, 2023
Is it possible to create custom objects that are associated to specific Business units and not account wide?
0 upvote
1 Reply
Community Manager
December 05, 2023 14:14
Hi @Ryan_Sessel , Thank you for reaching out to the Community! You can associate custom contact properties with a business unit. Howev...read more
Solved
MMahabadi on December 05, 2023
Hi - I am trying to block/stop all emails being logged that are sent to "@2hand.co.uk" It won't recognise any attempts to add "*@2hand.co.uk" which is a potential risk to the business by tracking internal emails Can someone help? See below - read more
0 upvote
2 Replies
Accepted Solution
Top Contributor
December 05, 2023 12:28
I was able to get this to work just by entering 2hand.co.uk, without the *. It auto-applied the * once you add it formatted that way.
KAdamec on December 04, 2023
Hi. I have two users connected to our account with the same access. Unfortunately, one of them is not able to connect to the personal email address. All set up seems to be ok. How can we do it so she can send emails to the contacts from her addres read more
0 upvote
5 Replies
Hall of Famer | Partner
December 05, 2023 04:48
Hi @KAdamec , The screenshot at the beginning of the thread is from myself, I assume you copied this from another forum conversation. Ca...read more
Solved
PPlant4 on December 01, 2023
Kind of an odd question, but can we require a role to be assigned to every new user added? If not require, then perhaps a workflow to notify all Super Admin users with an email that a user is misconfigured without a required role assigned? I've look read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
December 01, 2023 11:08
Hi @PPlant4 , This is unfortunately not possible - neither required permission sets, nor user-based workflows. I agree however that both would...read more
Solved
NInnovationPa on November 30, 2023
Hello, Somehow a payment for our hubspot account subscription has been paid twice. How do we request a refund for the second payment?
1 upvote
1 Reply
Accepted Solution
Key Advisor
November 30, 2023 12:16
Hi @NInnovationPa . Definitely click the Help button in your account and contact Support. They are pretty awesome and will help you.
MAbdou40 on November 30, 2023
Hello, In the payment section, it says that it is only available in the US. Also my company is in the US.
0 upvote
1 Reply
Top Contributor
November 30, 2023 08:58
Have you gone through and applied to use this feature on the admin side of the product?
GBos on November 30, 2023
Hi, I've got a user that doesn't have the google calendar drop down when creating a meeting scheduling page (I've got it). It seems the user has connected his gmail and his google calendar in his settings. However, I must be overlooking somethi read more
0 upvote
1 Reply
Key Advisor | Partner
November 30, 2023 07:32
Hey @GBos your connected calendar will just automatically get a meeting scheduled when a meeting is booked. There's no option to choose the calenda...read more
Solved
OBetzalel on November 30, 2023
Hi All, I set the time zone in the Account Defaults. Half of the users from Israel and Half of the users are from UK. I want the Israel users to see the right Date/Time information in their local time zone. and the users from London to see fields read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
November 30, 2023 09:01
Hi @OBetzalel I would say two things: It usually takes a few minutes for personal user settings to propagte across the portal. For e...read more
KPalfy on November 30, 2023
Hello there, I have the issue, that when I log into my account non of the tabs will load (Contacts, Company, Deals) the tabs will keep loading forever, and when I open my account in incognito mode, everything works. I already tried deleting read more
0 upvote
4 Replies
Member
December 01, 2023 09:43
Hi @TomM2 , Have opened the javascript console and this is what is shows: I hope this is the part that you were looking for, if you need scre...read more
AlisonGlaston on November 29, 2023
Hi user brainstrust 🙂 Help - has anyone else experienced this, please? I've checked numerous source codes on a customer's website and the tracking code appears as it should. Yet I do not see any data in the portal as yet. The Tracking code was read more
0 upvote
6 Replies
Key Advisor
December 04, 2023 02:31
Hi @AlisonGlaston Yes, you either need a form conversion or a direct link, e.g. sending a HS marketing email to contacts, these contacts cli...read more
ETrevena on November 29, 2023
Hi - I recently opened a Hubspot account and set it up on my Mac laptop fine. I connected to Gmail and downloaded chrome extension, all works well there. Now I want to connect to my gmail on my Windows desktop, and it just won't connect me, althou read more
0 upvote
1 Reply
Community Manager
November 29, 2023 11:56
Hey @ETrevena thank you for posting in our Community! Do you have your permissions on for personal email access? When you navigate to settin...read more
ServiceTeam on November 28, 2023
Dear HubSpot, We changed our domain for our instance about 5 years ago. But recently discovered a remnant of our old domain within the system. To recreate the bug > Sales > Quotes > Create Quote > Associate Deal > Select Template read more
1 upvote
14 Replies
Community Manager
December 06, 2023 10:20
Hi @ServiceTeam , Thank you for the additional information! I have sent you a private message. Can you please reply to it so that I can investigat...read more
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