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guronus on June 26, 2022
Hi! How to switch OFF the defaulf phone number formatting ? It's a good feature nut for me it makes a lot of problem
0 upvote
2 Replies
Member
June 27, 2022 03:29
CateDuarte , thanks for you try. Sure i do it. But it is terrible to do it in every line!! I'm tired to do this. This new feature made a lot of...read more
JPeebles3 on June 24, 2022
Hello, My situation is as follows, I have an existing business phone number, I want to use it for both inbound and outbound calling, how do I do that? To be clear I want to be able to have hubspot open, and if I get a call to my business number, I read more
0 upvote
1 Reply
Community Manager
June 24, 2022 15:37
Hello @JPeebles3 ! That's a great question! Currently inbound calling allows a single inbound number to be forwarded to a single number of the u...read more
RBatisto on June 23, 2022
No one on our team is receiving notifications when a chat is started on our website. It appears that our settings within Hubspot are correct, but nothing pulls through to email, or mobile. We've even tried to add slack for notifications and had no l read more
0 upvote
3 Replies
Community Manager
June 24, 2022 12:14
Hi @RBatisto , Sure! Live chat allows your website visitors to connect directly with your team, while a chatbot is a bot that sends a ser...read more
Solved
RMurphy2 on June 23, 2022
I was unable to log in to my account before it was deactivated. I will have started a new role and desperately need to regain access to Hubspot. Is there any way I can have my account reinstated? My Hub ID is 2824193. Thank you for the suppor read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
June 23, 2022 08:30
Hi @RMurphy2 , You can request the recovery of your account by submitting the form at the end of this article: https://knowledge.hubspot.com/...read more
LLang8 on June 22, 2022
Hi, I would like to know 1.whether all users, even if they are not super administrators, can see the information of all customers? and they can assign customers between members at will? 2.Is it possible for every user to export and save all read more
0 upvote
1 Reply
Hall of Famer | Partner
June 22, 2022 21:20
Hi @LLang8 , There are permissions which you can set for each user: Edit user permissions Regarding 1, this depends on the contact acc...read more
MMarkovic on June 22, 2022
Hi there! I have a problem creating the deal property. When I come to 2nd step, I cannot select the field type. Below is a screenshot. Thanks in advance, Marija
0 upvote
3 Replies
Community Manager
June 23, 2022 06:05
Hi @MMarkovic , You're very welcome! I am unable to reproduce this error in your portal (please see the property "Community Test" in you...read more
Solved
JBabbish on June 21, 2022
Hello, id like to change the email that is attributed to the owner of the account. From one email account to the other. Where can I perform such an action. for example current owner of free account is xyz@yahoo and I want ftp@gmail as the owner. read more
0 upvote
1 Reply
Accepted Solution
Community Manager
June 21, 2022 15:37
Hello @JBabbish Happy Tuesday. Thank you for reaching out to the Community! I would like to share this knowledge base here with more deta...read more
SHunter1 on June 20, 2022
Can anyone tell me how to transfer ownership of a free account to another person in the company? I am leaving and want them to retain the database that has been built to date. Thank you!
0 upvote
1 Reply
Hall of Famer | Partner
June 20, 2022 12:51
Hi @SHunter1 , An account owner in HubSpot would be a super admin. If you make at least one other person a super admin before you leave, you a...read more
AShah2 on June 19, 2022
We are having issues with not being able to turn on Hubspot calling. Possiblly it's due to an expired developer test account trail. Hubspot ID: 20852146 | Account Name: Testlify Attaching the screenshot of the issue. Can anyone read more
0 upvote
4 Replies
Member
June 19, 2022 23:28
Hey @karstenkoehler I'm on the actual account and I can confirm that it's not a test account. Here is the screenshot.
EBurgers on June 17, 2022
When having Account records open all the phonenumbers of Contacts have "Hubspot Calling" connected to the telephone numbers url and when click on the number it opens Hubspot Calling and we don't want that, See screenshot: We only use dire read more
0 upvote
1 Reply
Community Manager
June 20, 2022 08:45
Hi @EBurgers , Thank you for reaching out to the Community! You can configure calling options in your account settings: Tools > Calling-...read more
MPatel2 on June 16, 2022
I had opened a Hubspot account a few months ago. Today when I went to log in, I received an error message that said I have no account. I am able to log in, but that is it. I changed my password, I opened Hubspot in an incognito window, I cleared my read more
0 upvote
1 Reply
Community Manager
June 16, 2022 14:00
Hi @MPatel2 , Thank you for reaching out! Would you mind submitting the form in the below article? Recover your inactive HubSpot acc...read more
CBolgi on June 16, 2022
Hello team, We connected our group mails to Hubspots to receive and response customer request to manage them with platform. Despite several tests incoming mails did't drop down Hubspots. Please check and advise Arf Financial GmbH 25956338 read more
0 upvote
2 Replies
Member
June 17, 2022 06:54
Hi team We used as below shape,thanks Menu > Conversations > Inbox
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