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If you are adding users to your portal and they are not receiving the welcome email in their inbox, please ensure you follow the steps outlined below before posting: 1. Check junk/spam folders 2. Verify the email address spelling is cor...Reply -
If your portal has been deactivated due to an extended period of inactivity and you are looking to have it reactivated, please read the following: 1. Your Academy certifications are associated with your email address not your portal and w...Reply
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Hello community, I'm using sequences for email outreach for our B2B SaaS company. I want to set up my account so that if a user clicks on one of the links in the emails (use cases and demo videos) that I get an automated email or a pop-up al...Reply
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Hi all, I am investigating whether Hubspot could be a suitable tool for us in the near future to use. We have a total of 10 webshops for plastic sheet material and are active in 6 different countries. Is it possible to manage multiple webshops i...Reply
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Team members login/log out timestamps: Use case: A teammate mentioned that a c onversation got assigned to him when he is away. There is no way I can confirm if his status was away when the conversation was assigned, isn't it? We have to rely ...Reply
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I created a user for a team members personal email address but was unable to activate it due to activation link expiring before recieving it (spam filter). This invite and user were removed and a new invite and user were create to a team email. ...Reply
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I've invited a new user. When they click the link it asks them to enter a password. They don't have a password so asked for a reset but didn't receive any reset emails. HubSpot have been added to our email allow listReply
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Hi everyone... Since the 3rd of this month all messages from facebook messenger are no longer coming through... I have disconnected and removed the facebook business integration then re added the integration and tried reconnecting... it allows me t...Reply
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Hello! We are in the process of creating new users to use the Free version of the CRM, we were able to create them, however, when trying to add a personal inbox (settings, general, email) we are not able to do so. Sadly the error log is not ...Reply
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The dropdown menu doesn't open based on your documentation below. The menu button simply doesn't work to show the dropdown menu to switch accounts. Even in incognito window or after clearing cache it does not work. This is a problem with your we...Reply
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Hi, Apparently our account was deleted. The Hub ID is 7399881. Can this be reactivated?Reply
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SolvedHi, Sorry if this has been answered before. But I need assistance in separating the list of contacts between my two agents. Kevin and Ethan. I don't want contacts created by Ethan to be shown to Kevin, and vice versa. That's it. Both are Sales ...Reply
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I understand that we are on a free plan, but I have no other way of resolving this issue. A previous director of our business, who is no longer with our business, has demoted me to a user, and has effectively locked me out of the account. She won'...Reply
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I think this may be a software bug at HubSpot's end. Previously, when I've added a new superadmin, and enabled all notifications, they've receive notificiations (just as I do, as the original superadmin). Now, this no longer works. Despite h...Reply
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