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MorganSallmen on February 26, 2024
Hello, I created an email signature using HubSpot's free signature generator tool and it looks great on all email platforms except Outlook. When I try to copy and paste it on Outlook, the social icons have a line underneath each one, horizontal read more
0 upvote
0 Reply
ACriscenti on February 26, 2024
Hello, as suggested by Hubspot Helpdesk, I'm changing Domain brand following this guide ( https://knowledge.hubspot.com/domains-and-urls/replace-your-brand-domain#same-url-structure ), but I have some troubles with DNS (Typo error), even if I made read more
0 upvote
0 Reply
XVang7 on February 26, 2024
I recently got a MacBook Pro on a trade. It has a mdm profile or remote management that say this MacBook is own by hubspot. I file a police report and etc. the officer that worked on my case search the serial number and it didn't came up as stolen o read more
0 upvote
1 Reply
Community Manager
February 26, 2024 16:53
Hey @XVang7 , thank you for reaching out. Could you please send me a DM with the serial number? I will check more details with our team and ...read more
OHan on February 25, 2024
An account has illegally been using my credit card to pay for a HubSpot subscription for over 1 year. I do not have access to the account so I cannot cancel the subscription. My credit card also cannot cancel future payments. I've sen read more
0 upvote
1 Reply
Most Valuable Member | Diamond Partner
February 25, 2024 17:32
@OHan I'm sorry you've had to deal with the frustration and inconvenience that comes with having your credit card information stolen/misused. ...read more
MMezroui on February 23, 2024
I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more
Participant
February 26, 2024 16:08
Hi @MMezroui , Just a quick clarification. Do you want to input a number like 1.45 that equals 1h45min of time? Or are you happy to add this time a...read more
tonymga on February 23, 2024
I have been using successfully the Hubspot LiveChat in Wordpress for over a year. Today it gave me the following errors when I tried to access the inbox from within WordPress: Please try again There was a problem while connecting to default inbox. read more
0 upvote
1 Reply
Member
February 23, 2024 18:03
I forgot to mention that I am the SUPER ADMIN and Owner of this account. I have verified several times that I am granted all privileges as
ss987 on February 23, 2024
I have a problem because the access to technical support has dissapeared from my account
0 upvote
4 Replies
Hall of Famer | Partner
February 23, 2024 04:58
@ss987 there you go 🙂
MH15 on February 22, 2024
Hi, so I've edited the columns that I want to pull through on my export, but when I go onto a different report, it hasn't kept those columns, despite ticking the box that says "apply to all my contact lists" - can someone help me understand how I ca read more
1 upvote
8 Replies
Participant
February 22, 2024 07:08
So, I'd followed the steps in the first article link you shared, and it changed it for the list I was doing then, but when going to another list, the...read more
SSteckel on February 21, 2024
currently setting up hubspot and we have our "marketing", contact, deals, stages, workflows, etc all set up but i'm trying to figure out how to do things as an admin not related to sales. One thing i'm not 100% sure is even possible is we have a lo read more
0 upvote
5 Replies
Participant
February 22, 2024 11:21
Hey @SSteckel , One thing to keep in mind is that the pipelines are totally separate - so you could have a deal pipeline close won which trigger...read more
Solved
B4Stein on February 21, 2024
I'm a new HubSpot user, and I can't figure out how to pause our email sequences so that they don't go out on holidays or vacations. Can someone please guide me as to where to find this setting? I've searched and searched and can't figure it out.
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 21, 2024 15:38
I agree @B4Stein and the best place to provide this feedback is in the request thread I linked.
Solved
LHacura on February 21, 2024
My partner has deleted the account "Anshar Studios", he wanted only to delete his personal account, but ended up deleting all the data. We were both super admins of the account. Can the data be retrieved by any chance? The contact list was the m read more
1 upvote
2 Replies
Accepted Solution
Thought Leader | Gold Partner
February 21, 2024 07:10
Hey @LHacura if it hasn’t past more than 90 days since de-activation of the account you can follow the instructions Karsten shared.
MDavies1 on February 20, 2024
Hi there. With the recent changes to requirements, we need to apparently add CNAME records in our domain host Crazy Domain. We have located the CNAME info under 'Domains & URLs' in Hubspot (as below) but the fields are different to the informati read more
1 upvote
1 Reply
Key Advisor | Diamond Partner
February 20, 2024 23:27
Hey @MDavies1 Kindly follow this step-by-step guide: https://knowledge.hubspot.com/domains-and-urls/update-your-dns-records If you ...read more
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