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RosieHCP on May 16, 2022
Hi There, My business's super admin has not been getting Hubspot emails and hasn't logged in in awhile. Because of this, she cannot reactivate her account, reset her password, or access anything. We realized when chatting with the Hubspot team t read more
0 upvote
0 Reply
sijaffer on May 14, 2022
HI, A couple of question before I get started with Hubspot: If I do sign up for the CRM Suite Starter for $50 on a monthly basis, can I change to the $45 for the full year after I have tested it? Will the subscription price increase to the n read more
0 upvote
1 Reply
Community Manager
May 16, 2022 06:01
Hi @sijaffer , thank you for your interest in our premium tools! I'd recommend reaching out to our Sales team for the most up-to-date inform...read more
MVictoria72 on May 13, 2022
Well as the subject says. I've changed my logo, icons, colors, everything, but it won't change in my quotes. It will change my user logo, but not the company logo. No matter if I use a template, it will still remain as the default profile read more
0 upvote
2 Replies
Member
May 16, 2022 08:46
Here it is: https://cdn2.hubspot.net/hubfs/21590278/square-log.png
Solved
HMasson on May 13, 2022
I have a bunch of contacts that are using company emails but should not be associated as contacts to that company record. Is there a way to remove that domain from the contact>company association?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 13, 2022 10:56
Hi @HMasson , Yes that's possible, you can find the instructions here: https://knowledge.hubspot.com/crm-setup/automatically-create-and-assoc...read more
JIsaksson on May 13, 2022
Hi I am trying to create a paid account (Sales Hub Starter). Getting stuck at the VAT number field. "Wrong format". Regardless how I try to enter it, with variations I cannot get it accepted. Any idea?
0 upvote
1 Reply
Community Manager
May 13, 2022 10:34
Hi @JIsaksson , Thanks for reaching out! If you're still experiencing the issue, may I get you to clear your cache and cookies and try ...read more
RAllamong on May 10, 2022
My account was deleted and I can't find my HubID. I was well aware of the required yearly log-in, however, I suppose I wasn't aware that logging in through the app on a mobile device wouldn't register as a required "log-in" on the account. Could som read more
0 upvote
1 Reply
Hall of Famer | Partner
May 10, 2022 08:17
Hi @RAllamong , You should find your portal ID at the end of previous email notifications you received from HubSpot. Can you search your inbox...read more
Solved
HarryCopter on May 10, 2022
Hi All! I am ordinary developer. I was fixing issues using some tools and then I saw that two entire blogs was deleted from the website. That causing a lot of CEO issues, not mentioning how long it could take to restore the blogs. Probably there are read more
0 upvote
1 Reply
Accepted Solution
Participant | Diamond Partner
May 10, 2022 08:06
Although HubSpot doesn't have a specific feature that allows you to see who deleted a blog, there are a few ways you can go about trying to figure it...read more
MLawson5 on May 09, 2022
Is it possible to report on due date if a tasks?
0 upvote
1 Reply
Hall of Famer | Partner
May 09, 2022 10:15
Hi @MLawson5 , Yes, when you create a custom report in the custom report builder ( Menu > Reports > Reports > Create custom rep...read more
StephenYeoh on May 06, 2022
Hi, I had 2 HS accounts, one paid 'child' (not sure what the correct term is) account and the free account. Both used the same email address. I do not have my Hub ID saved. No emails were sent from the free account. Since discontinuing with read more
0 upvote
1 Reply
Community Manager
May 06, 2022 10:35
Hi @StephenYeoh , Thanks for reaching out to the Community! For log-in issues, can I have you please fill out this form ? Once this for...read more
Solved
Cyzxc1 on May 06, 2022
Hi, I made custom properties as contact properties that were supposed to be ticket properties, now I can't change them and I can't also delete those properties. Still not being used. can't delete Ps. I just change the name read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 06, 2022 07:46
Hi @Cyzxc1 , The object of a property cannot be changed after its creation. You would have to create a new one. Properties that are not ...read more
Solved
ASantambrogio on May 06, 2022
Hi there I am trying to integrate my POP email. When setting up the account, the only option that appears is IMAP (see screenshot) Is it possible to set up a connection with POP server? I am using Outlook 2013 Many thanks
0 upvote
1 Reply
Accepted Solution
Community Manager
May 06, 2022 11:17
Hi @ASantambrogio , Thanks for reaching out to the Community! I wanted to refer you to related this thread that goes into further det...read more
Solved
lydia2 on May 04, 2022
Hi there, We are looking for the 'forwarding address' so as to log contacts into the CRM. My colleague couldn't see the "Activities" section in his settings to retrieve his forwarding address. How can he gain access to this 'Activit read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 04, 2022 21:13
Hi @lydia2 , The forwarding address is the same for all users in your portal. It follows this syntax: portal_ID@forward.hubspot.com ...read more
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