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Parvind en Septiembre 20, 2023
Hi everyone, I'm having some issues with my HubSpot emails, particularly with LinkedIn Job Listings. Despite receiving responses in my Mac mail and Outlook, I am not seeing these emails in my HubSpot Inbox. It's frustrating, especially when you' Leer más
0 Me gusta
1 Respuestas
Miembro del salón de la fama | Partner
Septiembre 21, 2023 00:20
Hi @Parvind , It sounds like the emails may land in the spam folder. HubSpot marks some emails as spam by default: I'd assume ...Leer más
PJesus en Septiembre 20, 2023
Hello, I've my iphone default language set and Portuguese from Portugal. As Hubspot mobile only supports Portuguese from Brazil, I want to have my Hubspot app using English instead, but I do not want to chnage the defualt language of the phone. H Leer más
1 Me gusta
3 Respuestas
Septiembre 20, 2023 18:49
Thanks Maria and Diana for your kind reply, but for some unknown reason this sollution is not working in my iphone. I can sellect any language and it...Leer más
DaniPeters en Septiembre 19, 2023
Systems Administration and config question - Is there a way to restrict what product folders different employees can see? We have a lot of products which are not relevant for many of our team members. It would be good if we could limit what they see Leer más
1 Me gusta
2 Respuestas
Septiembre 20, 2023 07:04
+1 This is a great question. Would be very good. We are lokking at start using line items, but currently we have a problem with not being able t...Leer más
IvanMi en Septiembre 19, 2023
I'm using my account like normal but i'm being constantly logged out. I already changed my password, I use 2FA with google authenticator.
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2 Respuestas
Septiembre 20, 2023 10:42
I'm using Arc with plugins and Chrome (incognito without plugins to test) on MacOS. As of now it's not logging me out, it was happening yesterday...Leer más
JHogg9 en Septiembre 18, 2023
I am having the exact same issue. This started 4 weeks ago at the same time we bought our first starter pack. I've been going back and forth with HubSpot and they've moved me to a different package (from CRM Starter to Marketing Starter), thinking t Leer más
0 Me gusta
1 Respuestas
Administrador de la comunidad
Septiembre 19, 2023 04:00
Hi @JHogg9 , Thank you for reaching out to the Community and for sharing your experience with us. I apologize for any data or business impac...Leer más
NM23 en Septiembre 18, 2023
Hello, I recently signed up for a account on hubspot. I created the website and added a custom domain to it. I messed up many of the settings while setting it up so I deleted the account. I created a new account with the same email id but when I Leer más
0 Me gusta
8 Respuestas
Líder intelectual
Septiembre 18, 2023 17:25
Ah, thank you for the screenshots @NM23 this is super helpful! per your other comment, I think you're correct - the domain wasn't removed fro...Leer más
MEnright en Septiembre 15, 2023
HI. I am new to Hubspot and doing some setup. I am in Canada. How do I change the currency format so that CA$123,456.78 becomes $123,456.78. Then I need to change the US Dollar format from $123,456.78 to US$123,456.78. Thanks Michael
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1 Respuestas
Accepted Solution
Líder intelectual
Septiembre 15, 2023 15:03
Hi @MEnright I've reviewed the HubSpot knowledge base article about adding currencies and double checked in one of my accounts, but from what I c...Leer más
RMueller en Septiembre 15, 2023
I need to change from one Android phone to another. "Security app" is my secondary 2FA. To add Hubspot to my security app on the new phone (MS Authenticator), I need a QR code. I do not find any way to get this when a security app has already been s Leer más
1 Me gusta
3 Respuestas
Líder intelectual | Partner nivel Elite
Septiembre 18, 2023 08:38
Thanks @BérangèreL 😊 Hi @RMueller and welcome to the community! Is "Security app" a tool like Authy for the QR code ? I've not h...Leer más
howardmarxb en Septiembre 12, 2023
We have given Super Admin permission to a user to configure and access the Private Keys but the system continues to deny the user and request permission even though he is a Super Admin. What suggestion do you have? Thanks!
0 Me gusta
3 Respuestas
Accepted Solution
Colaborador | Partner nivel Platinum
Septiembre 12, 2023 08:31
If you're using a Private App, you might want to take a look at its Scope to ensure crm.objects.contacts and possibly cr...Leer más
ArtyCele en Septiembre 12, 2023
Hello there! Hope you are all well! I have a question that has been bugging me for a while, imagine this scenario: one of our Account Executive owns a company on hubspot, a person from the company owned by the Account Exec submits a form on th Leer más
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6 Respuestas
Accepted Solution
Asesor destacado
Septiembre 12, 2023 10:01
It is checking if a company exists, but all of this is happening asynchronously. So when the lead is created, the default owner is assigned as a fall...Leer más
sjonv en Septiembre 11, 2023
I've been asked to gain access to accounts that belong to former employees of a company we have acquired. I have access to the former employees email addresses, but not the MFA codes sent to their personal phones. Is there anyway to gain access Leer más
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1 Respuestas
Accepted Solution
Asesor destacado
Septiembre 11, 2023 17:59
Only way I could find in the KB is this ( ). It's a bit of a pain, but c...Leer más
RChong5 en Septiembre 11, 2023
Dear hubspot, We try to create a new user and send the email invite but unfortunately it has been bounced. After trying everything on the troubleshooting suggestions as well as talking to the technical team, I have been told it will be best to p Leer más
0 Me gusta
2 Respuestas
Septiembre 13, 2023 21:27
Hi, The email for that particular user is still blocked. Please advise.
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