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Carol5 on January 13, 2025

Bulk Assign Function

Hi all, What are the reasons a super user enterprise level sales hub seat cannot "Bulk Assign" deals and client contact? We have some people movement so deactivating their profiles, upon trying to bulk assign their contacts/open deals, the wind read more

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0 upvote

1 Reply

karstenkoehler

Hall of Famer | Partner

January 14, 2025 00:10

Hi @Carol5 , A super admin should be able to bulk assign records. There is a recurring bug however where – when selecting a large number of co...read more

VCastillo2 on January 13, 2025

Email Connection

Hubspot disconnected my business email which is Zoho. How do I reconnect? Zoho support has tried but said it's a Hubspot error. Please help. Vicky

Reply Email Deliverability

0 upvote

1 Reply

BlumenbeetFred

Participant

January 13, 2025 14:42

Hey @VCastillo2 , do you have any further information? Maybe a screenshot of the error or where the mistake occurs exactly?

TTinker5 on January 13, 2025

Calendar Sync - Multiple Calendars - Meeting Links Only Using Default Calendar

I have my outlook calendar sync'd up with Hubspot so I can share meeting links with my customers. In addition to my outlook default calendar, I also a gmail ics imported for my personal calendar. My Personal Calendar shows up when choosing "Availa read more

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1 Reply

karstenkoehler

Hall of Famer | Partner

January 13, 2025 09:14

Hi @TTinker5 , Could you confirm that the events in those additional calendars are set to busy (and not available)? Especially calendars with ...read more

JWest84 on January 13, 2025

Can not link email to Hubspot account

Hi I am new to Hubspot. I am having problems setting up. I can't link my emails to my account. I have logged out, cleared cache etc and logged back in, but still having the same problem. I'm getting increasingly frustrated. Please help!

Reply Starter

0 upvote

3 Replies

BlumenbeetFred

Participant

January 13, 2025 09:54

Hey @CarolinaDeMares & @JWest84 , I think it can also be a problem with the current setting-setup. If you're not able to connect your perso...read more

TVanStraaten on January 13, 2025

Inability to connect to my account.

I am trying to get my new company to move on to hubspot for the sales team, i set up a profile to show them how it works and the benefits for the team. However I cant present it to them as I can not get back into my profile on my laptop to invite us read more

Reply FREE

0 upvote

2 Replies

TVanStraaten

Member

January 13, 2025 04:54

Thanks for your response, I have reached out to them and they are working on it, everything they have done so far hasnt worked. Its a pity because ma...read more

LaFocaHouse on January 13, 2025

Account cancellation but with activity carried out two days earlier

Good morning, help. They deleted my account for inactivity, but I worked with that account two days before, the week before, that 210 days of inactivity, but why? I lost almost 1000 contacts

Reply FREE

0 upvote

2 Replies

LaFocaHouse

Member

January 13, 2025 04:30

hank you very much I have sent the request. Yes even I don't understand the problem, I had given a tutorial to some agents, two - three days before t...read more

JBuckingham on January 10, 2025

Invoices- Inverting Text

In the "comments" box when I am creating an invoice, the text is coming out backwards- or "sdrawkcab" Not at all helpful- LOL

Reply Templates

0 upvote

1 Reply

kennedyp

Community Manager

January 10, 2025 16:01

Hi @JBuckingham ! Welcome to the Community-- happy to have you here 😊 How interesting! Are you using a custom template? Would you be able...read more

ctripp on January 10, 2025

Booking page notification is going to the wrong email address

I have a booking page set up and have tested confirmations internally. Confirmed. If I book an appointement from a personal email I get the confirmation - perfect. BUT, I also get the notification that a booking was made which should go to the e read more

Reply FREE

0 upvote

2 Replies

AlexanderWilson

Member

January 13, 2025 09:12

Hi @ctripp , It sounds like the booking page is still pulling the original personal email address from your HubSpot account, even though you've up...read more

Solved

Carol5 on January 09, 2025

View Only Seat

Hi everyone, just wondering whether View Only seat allows the user to export deals? Thanks!

Reply Enterprise

0 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

January 10, 2025 00:15

Hi @Carol5 , Just checked, no, view-only seat do not include the "CRM tools" permissions which include Communicate, Bulk Delete, Import, Expo...read more

Solved

TheAki on January 09, 2025

Meetings Confirmation Email FROM issue

Hello, For some reason the FROM when sending the Meeting Confirmation email is aleksa+2ejovicic=oneclick.rs@notifybf2.hubspot.com, instead of aleksa.jovicic@oneclick.rs I already setup the email sending domain and everything, but for some read more

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0 upvote

13 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

January 10, 2025 05:41

@TheAki I just double checked this for a few recent meeting bookings, and yes, indeed, this seems to be the case regardless of authentication. In t...read more

MParks4 on January 09, 2025

New change?

When I used to open a contact on the left side of my screen it would show who they worked for, where they were located etc now that is gone? Is there a way to get it back?

Reply Contacts

0 upvote

1 Reply

karstenkoehler

Hall of Famer | Partner

January 10, 2025 00:25

Hi @MParks4 , Are you referring to the left contact sidebar, showing contact properties? If so, a surprising amount of users have had issues w...read more

SXL5 on January 09, 2025

Emails not logged automatically

The emails were logged automatically initially, but they are no longer being logged automatically. We have followed your instructions and confirmed that all settings are correct. I need your technical team to check our settings and advise where thin read more

Reply Integrations

0 upvote

4 Replies

CarolinaDeMares

Contributor

January 13, 2025 09:44

Hi @SXL5 ! I experienced a similar issue with my team before and and wanted to share a few important notes that helped us solve the issue: Em...read more

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