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MVitale2 on January 24, 2025
I need to set permissions so users can see all emails/tickets associated to a certain deal but don't know how to di it. when I use this settings, no emails or ticketa are viewable by the users, even when they are associated with a certain deal th read more
0 upvote
1 Reply
Hall of Famer | Partner
January 24, 2025 05:10
Hi @MVitale2 , Permissions in HubSpot always relate to the asset itself (email, meeting, tasks etc), not the record they're associated to. Jus...read more
Dimplzjs on January 23, 2025
I have a paid seat through my organization. I created a new account for my personal business with a different email. 1. Is it possible to use the same email for both if I am not admin for one of the accounts? 2. I tried changing the email in the read more
0 upvote
2 Replies
Member
January 23, 2025 16:43
Thanks, I tried Tech Support and they couldn't help me, told me to go to the Support Group, I'll try again
ojunyent on January 22, 2025
I have a small issue with my current account. Recently we change our brand , so I want to change my primary email to the new one, but seems I logeed before with this new email to create a new hubspot account. Even I delete the "new account " and re read more
0 upvote
3 Replies
Participant
January 23, 2025 07:00
Hi, I think contacting support or changing your email will be the best and easiest solution you can do. Let me know if you found other ways to so...read more
Solved
FBakr on January 21, 2025
I keep facing the same issue with the same team member while her colleagues from the same team don't have that issue. she has permissions to view all deals, companies, and contacts but every 10 days or so she can only view the deals, companies and c read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
January 21, 2025 07:40
@FBakr Unless you are an admin in the second account, you can't. The admin of the second account would have to remove her - or the second account w...read more
TKuehnlein on January 20, 2025
Hi Community, we have grown as a company and are now facing an issue, that we have 2 free accounts (A = filled with our Data; B = Inheriting a special Discount). As we are a startup and do not want to loose both (neither our data, neither the di read more
0 upvote
2 Replies
Member
January 20, 2025 06:15
@karstenkoehler thank you for sheding some light on this. Unfortunately no options at all. We probably will either discard the discount or try to r...read more
VMah on January 16, 2025
I need to assign this below specific permission to one of my users - Settings > Tools > Calling > Call Setup > Phone Numbers when the user is going to "EDIT" and "DELETE" the number, he is getting the edit option only. I want to give read more
0 upvote
1 Reply
Community Manager
January 17, 2025 04:58
Hi @VMah and welcome, we are so glad to have you here! Thank you for asking the HubSpot Community! I'd like to share some resources that might ...read more
Solved
SaiemH on January 16, 2025
Hello everyone. Here is my question. I have a zapier integration with my website that sends chat lead to my hubspot account. The question we ask is how did you hear about us. The answer is different everytime. So is there anyway that I can summ read more
0 upvote
3 Replies
Accepted solution
Community Manager
January 16, 2025 17:01
Hey @SaiemH , thank you for posting in our Community! To summarize the responses into a single contact property in HubSpot, you can use our...read more
Solved
PThind on January 15, 2025
Good morning, I have installed the Hubspot plug-in in my Wordpress website. However, when people are visiting the website, I do not get notifications. I am the Superuser, when I visit my own website, Hubspot alerts me that I visited the About pa read more
0 upvote
6 Replies
Accepted solution
Hall of Famer
January 15, 2025 17:37
you're welcome @PThind - essentially, yes. For email opens, it is based on a 1x1 pixel that has to load to determine whether the email was op...read more
BMcGee on January 15, 2025
I've tried to export our User list from Settings, and even though in a knowlege base article is says you can export the seat assigned to each user, when I export it, that information doesn't show. It will show the Team(s) and Permission Set assigne read more
0 upvote
3 Replies
Community Manager
January 21, 2025 18:12
I agree, @BMcGee ! I can absolutely see the value of changing how this exports -- I encourage you to consider creating a post on our Ideas For...read more
manofdogz on January 15, 2025
Having created a very nice email signature - as soon as it goes OUT from Outlook (Windows) the horizontal Social Icons get 25% cut off and the vertical Contact Icons get thick lines between them. It's so ugly that you can barely tell they are icons read more
0 upvote
2 Replies
Hall of Famer
January 18, 2025 15:07
Happy to help @kennedyp , to do some basic troubleshooting, could you please share the code that you are using for your signature @manofdogz and a...read more
ohergli on January 15, 2025
Hi all, I’m encountering an issue while testing the Sales Enterprise properties access. When assigning access to users, I must choose between the following options on the contacts access: All contacts Their team’s contacts Their contacts read more
0 upvote
2 Replies
Participant
January 15, 2025 06:28
Hello @karstenkoehler , Thanks for your prompt response. I have attached two screenshots regarding both access management tools, the first ...read more
Solved
EChapman on January 14, 2025
We are currently trying to do some analysis on the efficiency of one of our teams, based on the cumulative time a Deal spends in one stage of our pipeline. At the moment, this isn't producing a fair representation of the team's efficiency becau read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 14, 2025 07:18
Hi @EChapman , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.c...read more
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