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JWild5 on September 21, 2023
Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks
0 upvote
4 Replies
September 21, 2023 11:52
I've tried that one as well
Parvind on September 20, 2023
Hi everyone, I'm having some issues with my HubSpot emails, particularly with LinkedIn Job Listings. Despite receiving responses in my Mac mail and Outlook, I am not seeing these emails in my HubSpot Inbox. It's frustrating, especially when you' read more
0 upvote
1 Reply
Hall of Famer | Partner
September 21, 2023 00:20
Hi @Parvind , It sounds like the emails may land in the spam folder. HubSpot marks some emails as spam by default: I'd assume more
PJesus on September 20, 2023
Hello, I've my iphone default language set and Portuguese from Portugal. As Hubspot mobile only supports Portuguese from Brazil, I want to have my Hubspot app using English instead, but I do not want to chnage the defualt language of the phone. H read more
1 upvote
4 Replies
Recognized Expert | Elite Partner
September 21, 2023 12:52
Hey @PJesus I tried changing the app to Portugues and works fine maybe you can check the software version you have? Here's an more
DaniPeters on September 19, 2023
Systems Administration and config question - Is there a way to restrict what product folders different employees can see? We have a lot of products which are not relevant for many of our team members. It would be good if we could limit what they see read more
1 upvote
2 Replies
September 20, 2023 07:04
+1 This is a great question. Would be very good. We are lokking at start using line items, but currently we have a problem with not being able more
IvanMi on September 19, 2023
I'm using my account like normal but i'm being constantly logged out. I already changed my password, I use 2FA with google authenticator.
0 upvote
2 Replies
September 20, 2023 10:42
I'm using Arc with plugins and Chrome (incognito without plugins to test) on MacOS. As of now it's not logging me out, it was happening more
JHogg9 on September 18, 2023
I am having the exact same issue. This started 4 weeks ago at the same time we bought our first starter pack. I've been going back and forth with HubSpot and they've moved me to a different package (from CRM Starter to Marketing Starter), thinking t read more
0 upvote
1 Reply
Community Manager
September 19, 2023 04:00
Hi @JHogg9 , Thank you for reaching out to the Community and for sharing your experience with us. I apologize for any data or business more
NM23 on September 18, 2023
Hello, I recently signed up for a account on hubspot. I created the website and added a custom domain to it. I messed up many of the settings while setting it up so I deleted the account. I created a new account with the same email id but when I read more
0 upvote
8 Replies
Thought Leader | Diamond Partner
September 18, 2023 17:25
Ah, thank you for the screenshots @NM23 this is super helpful! per your other comment, I think you're correct - the domain wasn't removed more
MEnright on September 15, 2023
HI. I am new to Hubspot and doing some setup. I am in Canada. How do I change the currency format so that CA$123,456.78 becomes $123,456.78. Then I need to change the US Dollar format from $123,456.78 to US$123,456.78. Thanks Michael
0 upvote
1 Reply
Accepted Solution
Thought Leader | Diamond Partner
September 15, 2023 15:03
Hi @MEnright I've reviewed the HubSpot knowledge base article about adding currencies and double checked in one of my accounts, but from what I more
RMueller on September 15, 2023
I need to change from one Android phone to another. "Security app" is my secondary 2FA. To add Hubspot to my security app on the new phone (MS Authenticator), I need a QR code. I do not find any way to get this when a security app has already been s read more
1 upvote
3 Replies
Thought Leader | Elite Partner
September 18, 2023 08:38
Thanks @BérangèreL 😊 Hi @RMueller and welcome to the community! Is "Security app" a tool like Authy for the QR code ? I've not more
howardmarxb on September 12, 2023
We have given Super Admin permission to a user to configure and access the Private Keys but the system continues to deny the user and request permission even though he is a Super Admin. What suggestion do you have? Thanks!
0 upvote
3 Replies
Accepted Solution
Contributor | Platinum Partner
September 12, 2023 08:31
If you're using a Private App, you might want to take a look at its Scope to ensure crm.objects.contacts and possibly more
ArtyCele on September 12, 2023
Hello there! Hope you are all well! I have a question that has been bugging me for a while, imagine this scenario: one of our Account Executive owns a company on hubspot, a person from the company owned by the Account Exec submits a form on th read more
0 upvote
6 Replies
Accepted Solution
Key Advisor
September 12, 2023 10:01
It is checking if a company exists, but all of this is happening asynchronously. So when the lead is created, the default owner is assigned as a more
sjonv on September 11, 2023
I've been asked to gain access to accounts that belong to former employees of a company we have acquired. I have access to the former employees email addresses, but not the MFA codes sent to their personal phones. Is there anyway to gain access read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
September 11, 2023 17:59
Only way I could find in the KB is this ( ). It's a bit of a pain, but more
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