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PPlant4 on December 01, 2023
Kind of an odd question, but can we require a role to be assigned to every new user added? If not require, then perhaps a workflow to notify all Super Admin users with an email that a user is misconfigured without a required role assigned? I've look read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
December 01, 2023 11:08
Hi @PPlant4 , This is unfortunately not possible - neither required permission sets, nor user-based workflows. I agree however that both more
NInnovationPa on November 30, 2023
Hello, Somehow a payment for our hubspot account subscription has been paid twice. How do we request a refund for the second payment?
1 upvote
1 Reply
Key Advisor
November 30, 2023 12:16
Hi @NInnovationPa . Definitely click the Help button in your account and contact Support. They are pretty awesome and will help you.
MAbdou40 on November 30, 2023
Hello, In the payment section, it says that it is only available in the US. Also my company is in the US.
0 upvote
1 Reply
Top Contributor
November 30, 2023 08:58
Have you gone through and applied to use this feature on the admin side of the product?
GBos on November 30, 2023
Hi, I've got a user that doesn't have the google calendar drop down when creating a meeting scheduling page (I've got it). It seems the user has connected his gmail and his google calendar in his settings. However, I must be overlooking somethi read more
0 upvote
1 Reply
Key Advisor | Partner
November 30, 2023 07:32
Hey @GBos your connected calendar will just automatically get a meeting scheduled when a meeting is booked. There's no option to choose the more
OBetzalel on November 30, 2023
Hi All, I set the time zone in the Account Defaults. Half of the users from Israel and Half of the users are from UK. I want the Israel users to see the right Date/Time information in their local time zone. and the users from London to see fields read more
0 upvote
1 Reply
Key Advisor
November 30, 2023 09:01
Hi @OBetzalel I would say two things: It usually takes a few minutes for personal user settings to propagte across the portal. For more
KPalfy on November 30, 2023
Hello there, I have the issue, that when I log into my account non of the tabs will load (Contacts, Company, Deals) the tabs will keep loading forever, and when I open my account in incognito mode, everything works. I already tried deleting read more
0 upvote
4 Replies
December 01, 2023 09:43
Hi @TomM2 , Have opened the javascript console and this is what is shows: I hope this is the part that you were looking for, if you need more
AlisonGlaston on November 29, 2023
Hi user brainstrust 🙂 Help - has anyone else experienced this, please? I've checked numerous source codes on a customer's website and the tracking code appears as it should. Yet I do not see any data in the portal as yet. The Tracking code was read more
0 upvote
2 Replies
Participant | Diamond Partner
November 30, 2023 19:47
Hi Frank Yes, fair question however the portal ids match. I am getting some data to feed through to a dashboard report I have set up, yet I am not more
ETrevena on November 29, 2023
Hi - I recently opened a Hubspot account and set it up on my Mac laptop fine. I connected to Gmail and downloaded chrome extension, all works well there. Now I want to connect to my gmail on my Windows desktop, and it just won't connect me, althou read more
0 upvote
1 Reply
Community Manager
November 29, 2023 11:56
Hey @ETrevena thank you for posting in our Community! Do you have your permissions on for personal email access? When you navigate to more
ServiceTeam on November 28, 2023
Dear HubSpot, We changed our domain for our instance about 5 years ago. But recently discovered a remnant of our old domain within the system. To recreate the bug > Sales > Quotes > Create Quote > Associate Deal > Select Template read more
1 upvote
4 Replies
December 01, 2023 16:33
Any updates or ideas on this bug fix?
MSalam on November 27, 2023
Hub spot customer is saying my account Hub ID : 4186962; has been purged due to nonactivity. How can I get it back? purged after 210 days of inactivity
0 upvote
3 Replies
November 28, 2023 17:34
Is there anything can be done to retrive the account or the contact i do not have the backup of the contact and information that was entered there.
NSingh21 on November 26, 2023
Hello, I am trying to complete my course. but it is showing admin rights not there. I thought it was free certification course as it was written on thr first page. Can you help me with it? Thanks
0 upvote
10 Replies
November 27, 2023 10:08
Hello, I failed in one test and i tried doing it again that's when they were asking. How is it different?
DGunawan7 on November 23, 2023
Contacts in Hubspot have been deleted and we are unable to establish why and how. We find that contacts we have associated with a deal seems to have lost. All contact notes, tasks associated with the contact are all gone and we haven't been able to read more
0 upvote
2 Replies
November 29, 2023 11:41
We have experienced the same thing and the contacts aren't in deleted and I'm a super admin so not a premission issue. The deals are still there but more
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