Account & Settings

It is quite weird that even Chrome browser on Samsung Tablet is not working well with HubSpot. Try creating Deal via Tablet while traveling, the button Next dont even appear, despite me hidding the navigation bar, orientate the naviagtion bar, ma read more

Hello, I recently downgraded from the Marketing Professional plan to the Free plan. When I had the Pro plan active, I had enabled the “Limit logins to allowed IPs” option, which was not disabled during the downgrade to the Free plan. Now I find myse read more

Hi everyone, I’m cleaning up our user/permission setup in HubSpot and I’m a bit lost on what’s “best practice”. I’d love some guidance on how other teams do this. 1. Real permission templates vs. copying from an existing user Right now, when I e read more

How can we bulk delete emails that have been adding in the activities since we have a 2-year retention on email and I need this to also be in the same retetntion schedule. I do not see a way to bulk remove emails in the activities that are older tha read more

I need to set up my 2FA. I've downloaded the hubspot app and have a prompt which says: "You've already set up another 2FA method - to use the Hubspot app, you'll need to log into HubSpot on the web and remove your existing 2FA method. Then start read more

Our only Super Admin has left the company and we no longer have any Super Admins in our portal. I need to be set as Super Admin and have the former employee removed from the account.

I'm trying to setup hubspot to manage/host my webpages I have build in Hubspot. My domain is registed with Webcentral and current. I was hosting webpages with Godaddy. I what to move over to hubspot but the SSL is not vaildating. I have update read more

I'm trying to log in into my HubSpot account, but I can't receive the verification code. I tried using a different browser and incognito mode, but it didn't help. I checked my email settings to see if there are any filters that may block HubSpot ema read more

Is there a way to associate two values from two different property fields? For example, each of our products has a name, but they also have a number that development and accounting uses that needs to be matched to the prospect. I want to create a read more

I set up a passkey when I initially set up the account which would authenticate via app on my phone. Once I upgrade my physical phone, I couldn't authenticate anymore because the verification was from my old phone. I set up a help desk ticket which read more

Hi HubSpot Community Team, I am writing to request a manual review of my account, which was suspended immediately after I signed up and connected my inbox. Situation: I created this account to set up a CRM for my small business. As soon as I c read more

Hi all, I am looking for a setting where we can say our week starts on Sunday instead of Monday. Does anyone know where to find this setting?