Account & Settings

Hi Community team, I need help escalating a provisioning issue that has been unresolved for almost 30 days, despite multiple conversations with support and my account rep. My enterprise seat order was assigned to a completely new HubSp read more

I uploaded a list of emails and marked them as BAD so I don't email them. However, Hubspot decided to quarantine them. How can I get this import out of quarantine?

I don't not wish to have 2FA on my account and had it turned off; I've been away from my account and recently tried to login. The only option is to have mobile 2FA which requires me to download the Hubspot app on my phone, 2FA via Google app, or som read more

Greetings, I've received an access request for a user trying to use an email integration feature in HubSpot. Why is the request so broad ("If you accept, this app will get access to the specified resources for ALL users in your organ read more

Hi, As Super Admin without Sales Hub Pro/Enterprise, I would like to be able to create, edit, delete Playbooks. I don't need to be able to fill them in but I want to be able to create the materials required for the team. Having to ask read more

I have confirm the dns records it shows connecting, however when you go to the site devakelly.com /Not found

I am having an issue here where any time one of our BDRs creates a meeting everything is good and it is easily tracked. Thats the ideal situation, there are other times when we have an offline source of a meeting that we then want to Log in the CRM read more

Hello, I dont know if this is the correct forum or if I should split my questions into two posts, but I hope someone can help me. The questions are regarding "Activites" you can do on a contact. 1) When we call contacts through the mobile Ap read more

Hi, My email sending was suspended after a recent campaign that generated a high hard bounce rate. I have already reviewed my entire contact base and confirmed the following: I am using a small B2B list with 351 contacts. All contacts are clie read more

Hi there, Hubspot automatically logs our users out after a couple of hours of inactivity, which is very annoying. Can anyone help me figure out what the best practice is here? Thanks, Miguel

Hi team, According to the official documentation, legacy quotes can only be used for accounts created before September 3rd, 2025 . I would like to confirm whether this restriction also applies to sandbox accounts . Here’s my situation: My mai read more

Hi I have spent hours trying to add details to customer properties and cannot find a way to do it. It would seem that the record created from a form submission are locked. I have Super Admin access and am experimenting with the free version.