I don't not wish to have 2FA on my account and had it turned off; I've been away from my account and recently tried to login. The only option is to have mobile 2FA which requires me to download the Hubspot app on my phone, 2FA via Google app, or som Leer más
Hi! HubSpot requires two-factor authentication for all users on Starter, Professional, and Enterprise accounts, and it cannot be turned off for these...Leer más
Greetings, I've received an access request for a user trying to use an email integration feature in HubSpot. Why is the request so broad ("If you accept, this app will get access to the specified resources for ALL users in your organ Leer más
Hi, As Super Admin without Sales Hub Pro/Enterprise, I would like to be able to create, edit, delete Playbooks. I don't need to be able to fill them in but I want to be able to create the materials required for the team. Having to ask Leer más
Hi @robinfvh ,
The best place for these kinds of requests would be the ideas section: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/Hu...Leer más
Hey @TheDevaKellySho looks like your web page is connected to HubSpot but is throwing a 404 error, this means there's no page published within your...Leer más
I am having an issue here where any time one of our BDRs creates a meeting everything is good and it is easily tracked. Thats the ideal situation, there are other times when we have an offline source of a meeting that we then want to Log in the CRM Leer más
Hello, I dont know if this is the correct forum or if I should split my questions into two posts, but I hope someone can help me. The questions are regarding "Activites" you can do on a contact. 1) When we call contacts through the mobile Ap Leer más
Hey there, Happy to help with both of these issues. For the caller ID showing "000" - this usually happens when the mobile app doesn't have the rig...Leer más
Hi, My email sending was suspended after a recent campaign that generated a high hard bounce rate. I have already reviewed my entire contact base and confirmed the following: I am using a small B2B list with 351 contacts. All contacts are clie Leer más
Hi there, Hubspot automatically logs our users out after a couple of hours of inactivity, which is very annoying. Can anyone help me figure out what the best practice is here? Thanks, Miguel
@miguelelias an ad-blocker will not automatically generate this issue of being logged out. However, certain extensions might cause this. The on...Leer más
Hi team, According to the official documentation, legacy quotes can only be used for accounts created before September 3rd, 2025 . I would like to confirm whether this restriction also applies to sandbox accounts . Here’s my situation: My mai Leer más
Legacy quotes do not inherit eligibility from the production account. Eligibility is determined per environment , and sandbox environments are tre...Leer más
Hi I have spent hours trying to add details to customer properties and cannot find a way to do it. It would seem that the record created from a form submission are locked. I have Super Admin access and am experimenting with the free version.
Two weeks ago, logging into Hubspot using Chrome just stopped, with the below error message. I have followed the instructions in the "this article" link, and was not succesful. Have a logged a support ticket, and done as requested - haven't he Leer más
I have been locked out of my account. I tried to reset my password, but no emails are coming in to my inbox. I have checked all the spam, and junk boxes. I have logged in using a colleagues account and tried asking the help bot. The only option I ha Leer más
Hi @LJBurke and thanks for reaching out to the HubSpot Community.
I’ve checked internally, and it looks like all HubSpot emails (including pa...Leer más