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DLester0 on September 28, 2022
Hi, We recently started using Hubspot Sales CRM. We use Office 365. We integrated the 2. I just learned today that my employees are receiving all my emails via hubspot. I have changed the settings for them to only receive communication that are read more
0 upvote
2 Replies
Member
September 28, 2022 14:19
Hi, my employees seem to be receiving all emails that i send and receive. I am sending them via outlook. I turned off the email tracking and they c...read more
Solved
PBullen on September 28, 2022
Hi All, I am looking to update our hubspot deal page, I am looking to amend the drop downs when creating a deal including getting rid of certain labels we already have and editing some. I want to be able to keep old deals associated to the origi read more
0 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
September 28, 2022 10:37
@PBullen if an object is using a choice in a property, you cannot delete that choice without losing it in the Deals. In the "Deal create form," th...read more
KClark90 on September 27, 2022
Creating a meeting page. I cant find how to set available times outside of working hours. The latest I can set start time and end time is 4:45pm. I need to be able to set events from 6-8 but cant find out how. Help please!
0 upvote
1 Reply
Participant
September 27, 2022 16:26
@KClark90 You can adjust this by going to your meeting link and doing the following: Edit meeting link>Scheduling tab>Schedule>Availabi...read more
Solved
jallan2 on September 27, 2022
One of my colleagues is a registered user on our Hubspot system. If we try to copy him in to an email sent via Hubspot to a client, we get a bounce from him, stating "There was an issue sending your email. This recipient has bounced." If he sends a read more
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
September 27, 2022 05:47
Hi @jallan2 , If you want to send emails to contacts that have previously bounced, a Marketing or CMS Hub Professional subscription is needed:...read more
EMaths on September 26, 2022
Hello Over the summer holiday, I received a couple of emails from Hubspot that the account would be deactivated if we didnt click on the email within a certain time. As I was not able to access the computer and left my login details at work, I read more
0 upvote
1 Reply
Participant
September 26, 2022 11:59
@EMaths I would recommend going to HubSpot Support so they can restore the account. Typically *no promises* , they will keep the data stored in the...read more
JasonA on September 26, 2022
Hello fellow Community Members, I created a free account under an old company email address and we recently changed our company name. I no longer have access to the original email address and cannot receive my email verification codes. I really read more
0 upvote
2 Replies
Member
September 26, 2022 10:18
Hello Kristen I clicked the link to the form you referenced and submitted the info. Thank you for your help and support, I appreciate it.
DzungLương on September 25, 2022
Hi, i got an issue regarding to time zone setting. Although we have switch timezone from GMT+7 to UTC -7 from last Thursday (Sep 22) -> we have checked it in the setting and it changed!, today i check it again in setting and the timezone it read more
0 upvote
1 Reply
Participant
September 25, 2022 11:13
  @DzungLương The timezone setting cam ne changed under Settings>Account Defaults>Time Zone. This is the only place that thie is cha...read more
NiccoloParrini on September 23, 2022
Hi, I have configured my personal mailbox with IMAP service. The email works, if I send an email to a customer from the CRM he receives it and if he replies to me I can see the answer inside the CRM. The problem is that if the customer writes t read more
0 upvote
3 Replies
Community Manager
September 26, 2022 09:02
Hi @NiccoloParrini , thank you for reaching out to the Community! The behaviour that you've described above is expected. There are 2 d...read more
Anettt on September 23, 2022
Hi there, Maybe some of you had a similar problem and can help. W hen sending an e-mail, I receive the message shown in the photo. I have been using HubSpot for several years and this message came out a few days ago. I checked the read more
0 upvote
4 Replies
Participant
September 26, 2022 07:37
@Anettt If you click the Never Log list link in the screenshot that you attached, does it take you to one of the links that I mapped out in the fi...read more
bspar145 on September 22, 2022
There is no longer a Company Name property listed in my company properties, so I can't create companies, or edit the older ones' names. I get an error message when trying to add a new "Company Name" property, but I don't think that would correctly p read more
0 upvote
2 Replies
Member
September 23, 2022 07:35
Hi @karstenkoehler , You're correct on both of those: In Company Properties, "Company name" does not show up anywhere. It's not in the Archived P...read more
levelchart8 on September 21, 2022
When I try to connect my personal email (Office 365), it says "Sorry. HubSpot couldn't connect to your inbox." When I "share this message with IT" it says the message is "undefined" Support told me to post here. I have no idea what to do read more
0 upvote
4 Replies
Member
September 22, 2022 11:33
Solved
KKop on September 21, 2022
Hi everybody, I am trying to fix an issue with my google calendar and hubspot integration. Clients used to be able to book meetings with me through my link and the meeting would automatically be accepted and be added automatically to my google c read more
0 upvote
6 Replies
Accepted Solution
Recognized Expert | Partner
September 21, 2022 15:44
That is strange it worked for him and not for you - could you disconnect it today and then wait at least a day before you connect it again? Maybe the...read more
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