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JGray30 on March 01, 2024
Hi For some reason people using HubSpot cannot export their contacts. Not sure why as they could before, then they could not. So I changed the setting from Off, and toggle to On. Under Settings. They still cant export. So I changed it from read more
0 upvote
0 Reply
ALieber on February 29, 2024
Good morning, If there is an error on a user email address, how can a super admin update the users email address?
0 upvote
1 Reply
Hall of Famer | Partner
February 29, 2024 09:38
Hi @ALieber , The super admin cannot do this, only users themselves: https://knowledge.hubspot.com/account-management/how-do-i-change-the-ema...read more
nyr1994 on February 28, 2024
Hello, I am looking for some guidance on migrating contacts between companies within one HubSpot account. Our organization is unique in the fact that we have 4 independently run companies under a single ownership umbrella that our team cross sel read more
0 upvote
5 Replies
Hall of Famer | Partner
February 29, 2024 09:56
@nyr1994 yes, by following these steps: https://knowledge.hubspot.com/records/associate-activities-with-records#associate-an-existing-activity-wit...read more
Solved
SUAE on February 28, 2024
Hello Community, I am a very basic beginner in HubSpot, please mind my own ignorance 😉 I am trying to link my email inbox such that any email received or sent using any email client is (1) creating a matching contact, and (2) listing acti read more
1 upvote
3 Replies
Accepted Solution
Thought Leader | Gold Partner
February 28, 2024 11:50
Hey Yes, you can send from gmail/chrome or from HubSpot. If you are using it from the phone you can always use the BCC address to get you send em...read more
MorganSallmen on February 26, 2024
Hello, I created an email signature using HubSpot's free signature generator tool and it looks great on all email platforms except Outlook. When I try to copy and paste it on Outlook, the social icons have a line underneath each one, horizontal read more
1 upvote
2 Replies
Thought Leader | Gold Partner
February 27, 2024 12:54
Hey @MorganSallmen can you shared the HTML that you are using?
XVang7 on February 26, 2024
I recently got a MacBook Pro on a trade. It has a mdm profile or remote management that say this MacBook is own by hubspot. I file a police report and etc. the officer that worked on my case search the serial number and it didn't came up as stolen o read more
0 upvote
1 Reply
Community Manager
February 26, 2024 16:53
Hey @XVang7 , thank you for reaching out. I will check more details with our team and let you know the next steps. Thank you, Pam
OHan on February 25, 2024
An account has illegally been using my credit card to pay for a HubSpot subscription for over 1 year. I do not have access to the account so I cannot cancel the subscription. My credit card also cannot cancel future payments. I've sen read more
0 upvote
1 Reply
Most Valuable Member | Diamond Partner
February 25, 2024 17:32
@OHan I'm sorry you've had to deal with the frustration and inconvenience that comes with having your credit card information stolen/misused. ...read more
MMezroui on February 23, 2024
I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more
Participant
February 26, 2024 16:08
Hi @MMezroui , Just a quick clarification. Do you want to input a number like 1.45 that equals 1h45min of time? Or are you happy to add this time a...read more
tonymga on February 23, 2024
I have been using successfully the Hubspot LiveChat in Wordpress for over a year. Today it gave me the following errors when I tried to access the inbox from within WordPress: Please try again There was a problem while connecting to default inbox. read more
0 upvote
1 Reply
Member
February 23, 2024 18:03
I forgot to mention that I am the SUPER ADMIN and Owner of this account. I have verified several times that I am granted all privileges as
ss987 on February 23, 2024
I have a problem because the access to technical support has dissapeared from my account
0 upvote
4 Replies
Hall of Famer | Partner
February 23, 2024 04:58
@ss987 there you go 🙂
Solved
MH15 on February 22, 2024
Hi, so I've edited the columns that I want to pull through on my export, but when I go onto a different report, it hasn't kept those columns, despite ticking the box that says "apply to all my contact lists" - can someone help me understand how I ca read more
1 upvote
8 Replies
Accepted Solution
Key Advisor | Diamond Partner
February 22, 2024 06:43
@MH15 , Why Not? If I start with a list that criteria that looks like this: and set my columns the way i want them. Then I...read more
SSteckel on February 21, 2024
currently setting up hubspot and we have our "marketing", contact, deals, stages, workflows, etc all set up but i'm trying to figure out how to do things as an admin not related to sales. One thing i'm not 100% sure is even possible is we have a lo read more
0 upvote
5 Replies
Participant
February 22, 2024 11:21
Hey @SSteckel , One thing to keep in mind is that the pipelines are totally separate - so you could have a deal pipeline close won which trigger...read more
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