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OBetzalel on November 30, 2023
Hi All, I set the time zone in the Account Defaults. Half of the users from Israel and Half of the users are from UK. I want the Israel users to see the right Date/Time information in their local time zone. and the users from London to see fields read more
0 upvote
0 Reply
KPalfy on November 30, 2023
Hello there, I have the issue, that when I log into my account non of the tabs will load (Contacts, Company, Deals) the tabs will keep loading forever, and when I open my account in incognito mode, everything works. I already tried deleting read more
0 upvote
0 Reply
AlisonGlaston on November 29, 2023
Hi user brainstrust 🙂 Help - has anyone else experienced this, please? I've checked numerous source codes on a customer's website and the tracking code appears as it should. Yet I do not see any data in the portal as yet. The Tracking code was read more
0 upvote
1 Reply
Key Advisor
November 30, 2023 00:54
Hi @AlisonGlaston When you say you do not see any data yet, we are talking analytics data, correct? To rule out the obvious - this is ...read more
ETrevena on November 29, 2023
Hi - I recently opened a Hubspot account and set it up on my Mac laptop fine. I connected to Gmail and downloaded chrome extension, all works well there. Now I want to connect to my gmail on my Windows desktop, and it just won't connect me, althou read more
0 upvote
1 Reply
Community Manager
November 29, 2023 11:56
Hey @ETrevena thank you for posting in our Community! Do you have your permissions on for personal email access? When you navigate to settin...read more
ServiceTeam on November 28, 2023
Dear HubSpot, We changed our domain for our instance about 5 years ago. But recently discovered a remnant of our old domain within the system. To recreate the bug > Sales > Quotes > Create Quote > Associate Deal > Select Template read more
1 upvote
3 Replies
Member
November 29, 2023 10:15
Hello, and thank you for the response. Yes I can confirm that we are using the Modern default quote template, and where the dropdown for domain is se...read more
MSalam on November 27, 2023
Hub spot customer is saying my account Hub ID : 4186962; has been purged due to nonactivity. How can I get it back? purged after 210 days of inactivity
0 upvote
3 Replies
Member
November 28, 2023 17:34
Is there anything can be done to retrive the account or the contact i do not have the backup of the contact and information that was entered there.
NSingh21 on November 26, 2023
Hello, I am trying to complete my course. but it is showing admin rights not there. I thought it was free certification course as it was written on thr first page. Can you help me with it? Thanks
0 upvote
10 Replies
Member
November 27, 2023 10:08
Hello, I failed in one test and i tried doing it again that's when they were asking. How is it different?
DGunawan7 on November 23, 2023
Contacts in Hubspot have been deleted and we are unable to establish why and how. We find that contacts we have associated with a deal seems to have lost. All contact notes, tasks associated with the contact are all gone and we haven't been able to read more
0 upvote
2 Replies
Member
November 29, 2023 11:41
We have experienced the same thing and the contacts aren't in deleted and I'm a super admin so not a premission issue. The deals are still there but ...read more
ghitesh11 on November 23, 2023
Hey there, Using O365 if that helps. We've connected our calendars but I'm hoping to book group meetings (internal partipants may vary) from the deal/ticket page so it logs against that record rather than going via Outlook and having to manu read more
0 upvote
2 Replies
Participant
November 24, 2023 06:10
Hey Bérangère, Thanks for getting back! I did see that post earlier, so that's to create a scheduling page for clients to book in with us...read more
EPlumb on November 23, 2023
Hi Guys, I hope this is the right place for this. I have been usign Hubspot for a number of years and have recently changed a setting which means the contact email address every email I receive gets saved in my Hubspot contacts. The majori read more
0 upvote
2 Replies
Member
November 23, 2023 11:29
Thanks Tom, I'll test this out, I think you're right re the conversations inbox, I must have set this up accidently whilst trying to do somethin...read more
Solved
GLevine on November 22, 2023
Hello! I have a form on my website and anytime somebody fills out the form with a corporate email, it links the corporate copmany account to the contact created, which isn't exactly what I am looking for in this instance. I have added that specific read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 22, 2023 09:07
Hi @GLevine , The automatic association can be switched off, see here: https://knowledge.hubspot.com/crm-setup/automatically-create-and-assoc...read more
tnosugarmvp on November 20, 2023
Hello, My HubSpot account has been deleted before the November 26 deadline stated in the email reminder I got. How can I address this. All my certifications are tied to this account.
1 upvote
1 Reply
Guide | Partner
November 20, 2023 05:40
Hello @tnosugarmvp Kindly follow this article https://knowledge.hubspot.com/account/recover-your-inactive-hubspot-account and you w...read more
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