Hi @OBetzalel ,
Have you asked the user to update their name on their own? If the user is in multiple portals, this is a safeguard against you...read more
i am trying to create an account but the email was added as an user to another account and then the user was deleted before accepting the invite. Now i am unable to use the email to create a separate account. how can the admin of the previous acco read more
Hi guys, I am using the free version for now. I originally had 2 Super Admins and one other user. I removed them both which left just myself as the single Super Admin user. However, when I try to add a new user I am unable to. It says I do not have read more
Thanks Kennedy. So what does this mean if we choose to upgrade? Could we face the same problem? This is really important before we spend any money wi...read more
I have a team called 'Call Center,' and I've assigned permissions to every user as 'Contact and Their Teams,' so they can only view the contacts assigned to them and their team members. Now, I have another team, for example, 'Receptionists,' for whi read more
Hey @KGopalakrishn This is an enterprise feature in HubSpot you can create permission sets that enables you to define preset permissions for y...read more
There are some cases that we need to set the Disqualified/Lost Leads back to a different stage like working in Leads Object. Currently, Super Admin can do this. We need to give this permission to specific Sales Managers. Is there a specific read more
Hi @AAdmin7 ,
No, at the moment this is not possible, see here: https://knowledge.hubspot.com/prospecting/manage-leads-in-the-prospecting-wor...read more
Today, I came to the office and had an email saying that one of my two email addresses were disconnected from hubspot. When I went to reconnect it, the form was prepopulated with my gmail account. So I tried rerconnecting it without success. I was a read more
Hey @BTXteriors , thank you for posting in our Community!
It sounds like there might be an issue with the Gmail connection settings. Double-...read more
So, I'm either very tired or something is amiss. I'm a super user and I'm trying to create a new association label. When I go to the object page and then associations, the only button there is for creating association label limits. On no object or i read more
Hi! For the past few years I always created HubSpot accounts for our users and they had to create a new password. However, it now seems possible to do a login with Microsoft. Since we all use Microsoft and our emailadresses are connected t read more
Hey @lverhagen , thank you for posting in our Community.
Yes, existing users can switch to logging in with Microsoft. They need to click the...read more
I just created a new free account a few days ago to try out the software. I have used it and put a lot of customer information into it. Today I tried to get into my account and it says its been locked by an administrator. I do not have a phone numbe read more
Hi @LColeman64 , I would recommend filling out the form at the bottom of this article: https://knowledge.hubspot.com/account-management/why-can-t-...read more
Hello. We are trying to set up our Hubspot accounts and we ran into an issue with SMTP authorization using a custom email server. The exact error we get from our email provider is this: You have been referred to this page because you have t read more
Hello @kennedyp . I have solved the issue. It was a personal inbox connection, not marketing. I have found a bug in hubspot. Please create a ti...read more