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Account & Settings

Rechercher Account & Settings pour des solutions ou poser une question

CRolfe0 le Décembre 12, 2024

Missing data -- since June 2024

hi -- my contacts and emails have not been coming through since June 24. Can someone help me figure out how to get this in place since until today. It says the email is still currently connect

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CRolfe0

Membre

Décembre 12, 2024 10:27

I am using iOS Mail — emails were being logged until July — but no longer

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LevVortman le Décembre 12, 2024

Where to start with HubSpot?

Hey HubSpot Community, I’m about to purchase a HubSpot plan and want to optimize the setup process. Could you please help me out? Preparation : What specific data, documents, or templates should I collect from my team/colleague Lire la suite

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Solution Acceptée

Gaurav_Aggarwal

Conseiller clé | Partenaire solutions

Décembre 12, 2024 08:24

Hey @LevVortman To ensure a smooth onboarding and configuration for HubSpot, collect the following data, documents, and templates from your te...Lire la suite

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wildirishtime le Décembre 11, 2024

three accounts - how to switch between accounts quickly?

I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp Lire la suite

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karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 11, 2024 11:59

Hi @wildirishtime , If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...Lire la suite

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ddolhomut le Décembre 11, 2024

Re-activate my account Hub ID: 144127098

By mistake, I deleted our organization account Hub ID: 144127098 and would need it recovered with all its data pipeline, companies, and Leads

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 11, 2024 06:59

Hi @ddolhomut , You have the best chance of a quick recovery by submitting the form at the end of this page: https://knowledge.hubspot.com/ac...Lire la suite

ESefaj6 le Décembre 11, 2024

app

Hello, I'm having problems with the display via the app. The “employee responsible for the deal” is not displayed to me, even though it is stored in the system. This employee is shown to me via the browser, but not via the app. Who can help? what i Lire la suite

Répondre Mobile App

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karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 11, 2024 03:10

@MiaSrebrnjak kannst du hier weiterhelfen?

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SBrooks10 le Décembre 10, 2024

Paid Seats and Custom Permission Sets

Is it possible to give your sales team paid Sales Enterprise Seat AND also give them a custom permission set?

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Solution Acceptée

LouiseHare

Contributeur de premier rang | Partenaire solutions

Décembre 11, 2024 04:38

Hey @SBrooks10 , Just to add to @karstenkoehler 's point here as I had an issue with this only yesterday! For someone to have a permission ...Lire la suite

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GJCLAW le Décembre 09, 2024

Why was there no notifications for the forms

Why we were not receiving any forms notifications from 3rd December 2024 onwards? Can please help us to look into that?

Répondre Forms

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 09, 2024 07:45

Hi @GJCLAW , Have you checked in the Options tab of your form (in the form editor) whether the email address is actually added / set up to be ...Lire la suite

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PriyankaGotsurv le Décembre 09, 2024

Custom Fitment Score

I want to combine 3 of contact properties and 2 company properties to create fitment score.

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1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 09, 2024 07:06

Hi @PriyankaGotsurv , Generally, this is possible with a custom calculation property: https://knowledge.hubspot.com/properties/create-calcula...Lire la suite

ADelPino le Décembre 05, 2024

Problem with log in

Hi, I created a new user with this email: soporte@notasmart.com , but I cannot log in. I'm supposed to receive a code, but I never get it. Can you please help me?

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ADelPino

Membre

Décembre 06, 2024 20:19

Hi, can you please help me log in to my account? I was able to do so a few days ago, but now I can't.

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HGH5 le Décembre 05, 2024

dropdown list value rearrange

I am trying to move one of the last values from a 150+ dropdown list. But since only 100 per page, I am not able to move the value from second page to the first page. Any thoughts? screenshot below

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 06, 2024 00:09

Hi @HGH5 , A while ago, HubSpot luckily introduced the Order column which is freely editable. You don't need to try and drag and drop the opti...Lire la suite

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QGaillard le Décembre 03, 2024

Maximum slot/d in meeting scheduler

Be able to add a number of max. Slot per day per meeting link. Use case : I still have availability on my planning, but I want to do max 3 QBR or 4 demo/day to keep capacity for other topics

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karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 03, 2024 07:05

Hi @QGaillard , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....Lire la suite

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ASrivastava73 le Décembre 03, 2024

Password Reset emails not being received in Google for Business

HI, A team member of mine is unable to log in to the Hubspot account. When trying through Password reset option, no email is being received. The only email they are receiveing from Hubspot is the Invitation email. Please let me know what coul Lire la suite

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Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Décembre 03, 2024 06:32

Hi @ASrivastava73 , Could you please go through these troubleshooting steps? https://knowledge.hubspot.com/marketing-email/not-receiving-hubs...Lire la suite

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