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JRGies on May 13, 2025
I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their read more
0 upvote
3 Replies
Hall of Famer | Partner
May 14, 2025 00:04
Hi @JRGies , They would simply have to add you as a user: https://knowledge.hubspot.com/account-management/add-and-remove-users Once t...read more
Solved
AMartak on May 09, 2025
Hi, We have a signature made from the HubSpot template and experience some issues, namely: 1. Sometimes the images and icons in the signature do not get displayed unless the recipient manually displays them 2. In e-mail chains, the signature fe read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
May 09, 2025 11:05
Hi @AMartak , Regarding the first issue: this is based on the recipient's email client settings in most cases. It is common for the settings t...read more
Solved
JBell342 on May 09, 2025
Hello All, I am looking for some help and I wondered if you would know a solution for my issue. We currently cannot seem to figure out a way to do this with workflows, other than using something external like Zapier or Boomi. Scenario: Our read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 09, 2025 05:01
Hi @JBell342 , The key to this is setting up one workflow per day / person and leveraging the workflow working hours feature: https://knowled...read more
MKeith9 on May 08, 2025
Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that read more
0 upvote
2 Replies
Community Manager
May 12, 2025 10:52
Hello @MKeith9 , and thank you for the heads-up, @JessicaBaskey . I can confirm the email bounced, and I have since unbounced it. Everyt...read more
Solved
Happiest4 on May 08, 2025
Hi community, We use Google auth for sign in on our account and have since changed the Google domain, so Hubspot prevents sign in. we can't sign in to raise it with Hubspot support. How might we resolve this? We are using a trial/free ac read more
0 upvote
2 Replies
Accepted solution
Community Manager
May 08, 2025 03:03
Hi @Happiest4 and welcome, it's a pleasure to have you here! 🤗 Thank you for reaching out to the HubSpot Community! I have found a similar p...read more
Solved
drewwhis on May 07, 2025
Has anyone run into this issue/solved this issue? A HubSpot user signs up with their Apple ID (Sign in with Apple) and uses "Hide My Email" to create their account with an "@privaterelay.appleid.com" email address. When the user tries to log read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 08, 2025 00:13
Hi @drewwhis , Step 1 here would be to work through these troubleshooting steps: https://knowledge.hubspot.com/marketing-email/not-receiving-...read more
Solved
DriveYourAceOff on May 07, 2025
Hello, I need to know how to change the starting invoice number for our invoices. I know how, but it won't let me go back to where I need to. Here is my issue. I wanted to change the starting number to 250501, but accidently changed it to 2500501 a read more
0 upvote
3 Replies
Accepted solution
Top Contributor
May 07, 2025 15:11
You can try to see if you can modify that initial invoice number via the API. The API request to pull the list of existing invoices could look li...read more
Solved
BJordan36 on April 29, 2025
I have set up all of my DNS records between Hubspot and my domain provider. However, when I go back to Hubspot to confirm all of the records have been entered properly and propogated, I click on the continue button for "Setup for www.website.com i read more
0 upvote
3 Replies
Accepted solution
Recognized Expert | Platinum Partner
April 29, 2025 13:40
Hi @BJordan36 - If you log in the next day and you see "Ready to be continued" again, this is an indication that something is not correct w...read more
BBetts0 on April 28, 2025
Hi There, I have created a HubSpot Account and I am trying to log into it, I am not receiving the email because it looks like that there needs to be some hubspot emails allowlisted forst which may not have been done previously. But I cannot get read more
0 upvote
3 Replies
Community Manager
April 29, 2025 03:52
Hi @BBetts0 , Thanks for the details! It looks like you might have inadvertently unsubscribed from all HubSpot communications, and tha...read more
vmajor on April 26, 2025
I have a brand new email address, I try to sign up using this new email address, I reach the stage when Hubspot sends an email that should provide the PIN to verify, but instead of the PIN I get this: Looks like you already have an account read more
0 upvote
2 Replies
Participant
April 30, 2025 19:57
Thank you for your reply. No, there is no chance because the email is newly created. I administer the websites, Hubspot and email provision. The work...read more
Solved
vmajor on April 26, 2025
I am trying to manage the primary domain, but I cannot because a message shows up saying that I need "domain setrtings permission" and to "contact the administrator". I am the administrator.
0 upvote
2 Replies
Accepted solution
Top Contributor
April 27, 2025 08:19
What HubSpot tiers do you have, and which domain are you trying to change? If you're trying to change a primary email sending domain, you need to hav...read more
Solved
JBeacon on April 25, 2025
When I added a Company Name or Company Domain in the past Hubspot would automatically add Company details such as Telephone, address etc.. Just recently this has stopped working. Does anyone know why and/or how I can remedy this?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 25, 2025 11:32
Hi @JBeacon , It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-insight...read more
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