I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their read more
Hi, We have a signature made from the HubSpot template and experience some issues, namely: 1. Sometimes the images and icons in the signature do not get displayed unless the recipient manually displays them 2. In e-mail chains, the signature fe read more
Hi @AMartak ,
Regarding the first issue: this is based on the recipient's email client settings in most cases. It is common for the settings t...read more
Hello All, I am looking for some help and I wondered if you would know a solution for my issue. We currently cannot seem to figure out a way to do this with workflows, other than using something external like Zapier or Boomi. Scenario: Our read more
Hi @JBell342 ,
The key to this is setting up one workflow per day / person and leveraging the workflow working hours feature: https://knowled...read more
Hi There! I can't login to my Hubspot account because I'm not receiving the verification code. I have checked spam and junk emails, checked my O365 Quarantine, added every Hubspot domain to my Safe list, tried the Forgot My Password link (that read more
Hi community, We use Google auth for sign in on our account and have since changed the Google domain, so Hubspot prevents sign in. we can't sign in to raise it with Hubspot support. How might we resolve this? We are using a trial/free ac read more
Hi @Happiest4 and welcome, it's a pleasure to have you here! 🤗 Thank you for reaching out to the HubSpot Community! I have found a similar p...read more
Has anyone run into this issue/solved this issue? A HubSpot user signs up with their Apple ID (Sign in with Apple) and uses "Hide My Email" to create their account with an "@privaterelay.appleid.com" email address. When the user tries to log read more
Hi @drewwhis ,
Step 1 here would be to work through these troubleshooting steps: https://knowledge.hubspot.com/marketing-email/not-receiving-...read more
Hello, I need to know how to change the starting invoice number for our invoices. I know how, but it won't let me go back to where I need to. Here is my issue. I wanted to change the starting number to 250501, but accidently changed it to 2500501 a read more
You can try to see if you can modify that initial invoice number via the API. The API request to pull the list of existing invoices could look li...read more
I have set up all of my DNS records between Hubspot and my domain provider. However, when I go back to Hubspot to confirm all of the records have been entered properly and propogated, I click on the continue button for "Setup for www.website.com i read more
Hi @BJordan36 -
If you log in the next day and you see "Ready to be continued" again, this is an indication that something is not correct w...read more
Hi There, I have created a HubSpot Account and I am trying to log into it, I am not receiving the email because it looks like that there needs to be some hubspot emails allowlisted forst which may not have been done previously. But I cannot get read more
I have a brand new email address, I try to sign up using this new email address, I reach the stage when Hubspot sends an email that should provide the PIN to verify, but instead of the PIN I get this: Looks like you already have an account read more
Thank you for your reply. No, there is no chance because the email is newly created. I administer the websites, Hubspot and email provision. The work...read more
I am trying to manage the primary domain, but I cannot because a message shows up saying that I need "domain setrtings permission" and to "contact the administrator". I am the administrator.
What HubSpot tiers do you have, and which domain are you trying to change? If you're trying to change a primary email sending domain, you need to hav...read more
When I added a Company Name or Company Domain in the past Hubspot would automatically add Company details such as Telephone, address etc.. Just recently this has stopped working. Does anyone know why and/or how I can remedy this?
Hi @JBeacon ,
It sounds like you're referring to the sunset of HubSpot Insights: https://knowledge.hubspot.com/object-settings/hubspot-insight...read more