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Account & Settings

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SBrooks10 on December 10, 2024

Paid Seats and Custom Permission Sets

Is it possible to give your sales team paid Sales Enterprise Seat AND also give them a custom permission set?

Reply Enterprise

0 upvote

0 Reply

GJCLAW on December 09, 2024

Why was there no notifications for the forms

Why we were not receiving any forms notifications from 3rd December 2024 onwards? Can please help us to look into that?

Reply Forms

0 upvote

2 Replies

Jigar_Thakker

Key Advisor | Diamond Partner

December 09, 2024 08:05

Hi @GJCLAW The sudden lack of form notifications could be due to changes in notification settings, email deliverability issues, or updates to ...read more

Solved

PriyankaGotsurv on December 09, 2024

Custom Fitment Score

I want to combine 3 of contact properties and 2 company properties to create fitment score.

Reply Custom Objects

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 09, 2024 07:06

Hi @PriyankaGotsurv , Generally, this is possible with a custom calculation property: https://knowledge.hubspot.com/properties/create-calcula...read more

ADelPino on December 05, 2024

Problem with log in

Hi, I created a new user with this email: soporte@notasmart.com , but I cannot log in. I'm supposed to receive a code, but I never get it. Can you please help me?

Reply FREE

0 upvote

5 Replies

ADelPino

Member

December 06, 2024 20:19

Hi, can you please help me log in to my account? I was able to do so a few days ago, but now I can't.

Solved

HGH5 on December 05, 2024

dropdown list value rearrange

I am trying to move one of the last values from a 150+ dropdown list. But since only 100 per page, I am not able to move the value from second page to the first page. Any thoughts? screenshot below

Reply Contacts

0 upvote

3 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 06, 2024 00:09

Hi @HGH5 , A while ago, HubSpot luckily introduced the Order column which is freely editable. You don't need to try and drag and drop the opti...read more

Solved

QGaillard on December 03, 2024

Maximum slot/d in meeting scheduler

Be able to add a number of max. Slot per day per meeting link. Use case : I still have availability on my planning, but I want to do max 3 QBR or 4 demo/day to keep capacity for other topics

Reply Enterprise

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 03, 2024 07:05

Hi @QGaillard , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot....read more

Solved

ASrivastava73 on December 03, 2024

Password Reset emails not being received in Google for Business

HI, A team member of mine is unable to log in to the Hubspot account. When trying through Password reset option, no email is being received. The only email they are receiveing from Hubspot is the Invitation email. Please let me know what coul read more

Reply FREE

0 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 03, 2024 06:32

Hi @ASrivastava73 , Could you please go through these troubleshooting steps? https://knowledge.hubspot.com/marketing-email/not-receiving-hubs...read more

Solved

JesseHubSpot on December 02, 2024

How to Retain Google Workspace as Domain Name Email Host?

Hi. I used Namecheap as my domain registrar for years, Bluehost as my website host, and Google Workspace to create, send, and receive emails (using my own domain name in the email address). I just switched from Bluehost to HubSpot for web ho read more

Reply Connected Email Settings

0 upvote

3 Replies

Accepted solution

GiantFocal

Top Contributor | Partner

December 02, 2024 23:10

Hi @JesseHubSpot , Connecting your domain to HubSpot does not remove your existing Google Workspace (Gmail) connection; they're separate DNS con...read more

Solved

RaquelTT on December 02, 2024

Error importing mails conversations

When I try to import a register of mail conversation, Hubspot displays this error: In the file there are around 104 email conversations registered, but they are associated to 15 contacts, so we are not reaching the limit of 1,000, because in read more

Reply FREE

0 upvote

1 Reply

Accepted solution

SMumbyHarrison

Participant

December 02, 2024 12:06

Hi Raquel, Just checking something first, when your uploading the converatisons are you using the unique ID it idenitify it to the contacts and e...read more

Solved

BHall2 on December 02, 2024

Prospecting Error

Prospecting > "There was an error getting your activities. Please refresh to try again" Can anyone help with why am I getting this error? It started to falter this morning, I could only see opens and not it has completely crashed. Any help how read more

Reply Starter

0 upvote

6 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 02, 2024 10:14

@BHall2 if you're using the free version of HubSpot, then prospecting is unfortunately not available. If you're getting an error, that is likely wh...read more

Solved

Marketing_Wakaz on December 02, 2024

Unable to connect WhatsApp

I am unable to connect to my WhatsApp number. it says it is already connected

Reply How-To

1 upvote

9 Replies

Accepted solution

Lucila-Andimol

Thought Leader | Platinum Partner

December 02, 2024 12:48

Hi @Marketing_Wakaz to able to connect Whatsapp business with your HubSpot portal you need first to uninstall it from all devices/app/phones. ...read more

Solved

DavideEX on November 29, 2024

Core seat and Pro Seat differences

Is it possible to have a full list with all the features that core seats aren't allowed to access to compared to the Sales Professional seats?

Reply Admin

1 upvote

2 Replies

Accepted solution

TomM2

Thought Leader | Platinum Partner

November 29, 2024 10:17

Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...read more

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