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Nagranimage on November 29, 2024
Hello : ) We are currently using HubSpot along with Forminator on our WordPress site. However, we’ve encountered an issue where the fields from our Forminator form are not correctly integrating client information into HubSpot when someone submi read more
0 upvote
0 Reply
Solved
DavideEX on November 29, 2024
Is it possible to have a full list with all the features that core seats aren't allowed to access to compared to the Sales Professional seats?
1 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
November 29, 2024 10:17
Hey @DavideEX realistically core seats are basically a "free" account within your account. So won't get access to any paid features. The best way t...read more
Solved
James-H on November 28, 2024
Whenever I clone a Permission Set, all the users associated to the original Permission Set are transferred over to the cloned permission set, which is not what I'd ever want to do. I'm cloning it so that I can modify it for another purpose and read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 28, 2024 10:27
Hi @James-H , This is a user-to-user community, the best way to flag buggy behavior would be directly with HubSpot support, in-app 🙂 ...read more
NDooly on November 28, 2024
Hi Is there an option to turn off the "create a snippet" prompt? Tks, Neal
0 upvote
2 Replies
Key Advisor | Diamond Partner
November 28, 2024 06:24
Hi @NDooly , Thank you for reaching out! Firstly, could you please share where exactly you’re being prompted to create snippets automaticall...read more
Solved
Fidelia99 on November 28, 2024
Hello everyone, I’d like to use Salesforce as our source of truth for contact ownership, which means I need the Contact Owner in HubSpot to be updated whenever changes are made in Salesforce. However, I’ve noticed that in the current sync read more
Accepted solution
Most Valuable Member | Diamond Partner
November 28, 2024 05:11
Hi @Fidelia99 Do your salesforce owners have corresponding user accounts in HubSpot? If my recollection of this is accurate, an owner needs to e...read more
Solved
filipg on November 27, 2024
I'm using HubSpot on Chrome and use Google login to log in. I also use two different devices (but same Google Workspace profile on both). Is there a way to reduce needing to log in all over again every time I switch devices (usually every day)? I fi read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Diamond Partner
November 27, 2024 11:02
Hi @filipg , Thanks for sharing your situation—I completely get how frustrating this can be. Currently, HubSpot doesn’t have a direct workaround...read more
Solved
KHounsell on November 26, 2024
User permissions have changed for a user who now only has read-only access with no option to carry out even basic tasks such as adding contacts. Not sure if something has changed? I can grant access to some areas but can't seem to find a way to read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 26, 2024 06:53
Hi @KHounsell , HuBSpot has changed to a model where users will nead seats for anything beyond view-only: https://www.hubspot.com/company-new...read more
Solved
EKelly4 on November 26, 2024
I am unable to delete a ticket I created on hubspot even though I have the permisssons. Why is this?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 26, 2024 05:47
Hi @EKelly4 , This is a bug I've experienced before. For some reason, when you select all records, HubSpot sometimes is offended. Try to selec...read more
Solved
SandrineMayzou on November 26, 2024
Hi, one of our customer (SHE) is using Meeting scheduler and would like to change the branding for its different sales teams. Would additional BU in the account include changing the brand kit for the meeting schedulers ? Thanks a lot! Sandrine read more
0 upvote
2 Replies
Accepted solution
Participant
November 27, 2024 10:40
Hello @jforte Thank you so much for youe reply! They need the BUs anyway for their subsidiarries and questioned if this would allow the proper bran...read more
Solved
KSE12 on November 25, 2024
I went into my contact property setting this morning to make a couple of edits, it looks like they have update how this is done and now i see a "lock" on the manage access. I'm a super admin on our account. HubSpot is trying to make me upgarde to read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 25, 2024 12:44
Hi @KSE12 , Can you please share a screenshot of what exactly you're seeing and where exactly? If you're referring to the property acces...read more
Solved
Heisenberg on November 25, 2024
Hi There, We are quite new to HubSpot and currently we have two accounts. One for production and one for sandbox. Both accounts are visible for all users and sometimes our users mistakenly log into the sandbox account and keep on performing thei read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
November 25, 2024 12:36
Hi @Heisenberg , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot...read more
aleesa on November 25, 2024
I have outlook, and like many others I am also facing the issue with the icons not displaying as they should. None of the many threads on this topic have helped me- there were no clearcut solutions either. This is a screenshot of what it looks l read more
0 upvote
3 Replies
Member
November 29, 2024 05:04
Hello, i ahve created my signature but the issue i am facing is this that a white rectangle background is showing when email open in dark email mode...read more
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