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CARios on June 08, 2023
I have unchecked the " New unassigned email conversation" box in Settings> Notifications> New unnasigned, but I still continue top receive alerts. Should I be changing another setting elswhere? Alert is visible in the top right read more
0 upvote
1 Reply
Hall of Famer | Partner
June 09, 2023 00:20
Hi @CARios , Can you try disabling all notifications with the slider at the top and re-enabling them? This has helped other users in the past....read more
ATrobough on June 08, 2023
A client sent me an invite to access her account. I accepted the invite, and when I'm logged into Hubspot I can see her account in the drop down, but when I click on the client's company it doesn't go anywhere or take me to her dashboard. On some de read more
0 upvote
1 Reply
Hall of Famer | Partner
June 09, 2023 00:26
Hi @ATrobough , It sounds like the client didn't assign you sufficient permissions. You would have to reach out to them and request those perm...read more
TPMUK on June 08, 2023
Hi, I missed emails about our account being deactivated and if possible would like to get it reactivated. Its a free account for now so understand this may not be possible. We're about to go live with a new website. TIA
0 upvote
1 Reply
Hall of Famer | Partner
June 08, 2023 12:42
Hi @TPMUK , You can request the recovery of your account by submitting the form at the end of this post: https://knowledge.hubspot.com/accoun...read more
IBosnovic on June 07, 2023
Hello, I have a problem with login into my account. I used to use Hubspot at work (on the Edge browser) without any problems but when I was trying to log in at home from my laptop, I was prompted to enter the verification code which was sent to me read more
0 upvote
1 Reply
Community Manager
June 08, 2023 08:36
Hi @IBosnovic , Thank you for reaching out to the Community! I wanted to ask some clarifying questions regarding this issue: Can you t...read more
FPreviato on June 07, 2023
We cannot send or re-send an invite to a new User ** email hidden for privacy purposes **. It's says that the email has bounced. Could you unbounce his address so that we can try again? Thanks
0 upvote
4 Replies
Community Manager
June 07, 2023 15:05
Hi @seremy and @FPreviato , Thanks for your patience while we checked this. We've unbounced your colleague from your account. You shou...read more
RebeccaShultz on June 06, 2023
Is there a way to turn off the little melody that you hear in HubSpot calling? It plays when you initiate and end a call.
0 upvote
2 Replies
Contributor
June 07, 2023 09:44
Thank you for your response. Unfortunately, that does not help. I just tested it. The sound does not happen on a pop-up. It is four notes (musicall...read more
JMorgan5 on June 05, 2023
setup a new account and verification was not approved. what ia that process? Can i delete and start over?
0 upvote
1 Reply
Community Manager
June 05, 2023 13:58
Hi @JMorgan5 , Thanks for reaching out to the Community! If your account verification has been rejected, this decision unfortunately ca...read more
CJohnson38 on June 02, 2023
I am looking for a way to push a contact through a workflow that it is always checking for when the call outcome is connected . When connected it goes one way but if within 5 days it does not become connected it goes another way. I don't want to put read more
0 upvote
3 Replies
Community Manager
June 05, 2023 14:07
Got it, thank you for the update @CJohnson38 !
SOConnor2 on June 02, 2023
I have tried to add other people to a free hubspot account but cannot add any more as it says I've hit my limit of 5 users/teammates. I cannot find anything about this limit online; other posts say unlimited users are allowed on free accounts. Could read more
0 upvote
6 Replies
Top Contributor | Elite Partner
June 06, 2023 14:34
Hello @SOConnor2 , I understand that you are still experiencing issues with adding more than 5 users. To help you out, I am sending an attach...read more
CAlternoo on June 01, 2023
Hi, I am trying to connect my hubspot account with my gmail, and when I try to connect to the extension with the same email adress, it keeps saying " There are no HubSpot accounts for xxx" Do you know what is wrong ? I deleted my account, c read more
0 upvote
5 Replies
Member
June 02, 2023 17:18
hi, I tried and it asked me to connect my email adress. Thats what I did, and now I can write a mail through hubspot, and I see it in my gmail box ...read more
CSR_FWR on June 01, 2023
Dear Hubspot Community, in hopes that I did proper research and the question has not been asked before I would like to reach out with the following request: It seems that the creation dates of my account objects have been bulk-changed. I hav read more
0 upvote
5 Replies
Hall of Famer | Partner
June 01, 2023 05:43
Hi @CSR_FWR , Was the activity created on the company record (I assume when you say account you mean company record?) or might it have been cr...read more
DKey on May 31, 2023
Which calendar(s) to connect to HubSpot. We want to keep track of Company-related schedules and attendance (like Doc appts., etc...) using an Outlook Group calendar, while maintaining our Individual Outlook calendars - and we are not sure whether t read more
0 upvote
2 Replies
Contributor
May 31, 2023 15:20
Hi Tomas, I agree with your thoughts on connecting both. Where can one find the page/tool with the comprehensive view of connected calendars? I a...read more
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