Hey I’ve recently started as a digital marketer at a company. We have three free accounts but unfortunately we don't have access to one of them. The person who's been working in the marketing departement before is the only Super Admin of that accou Leia mais
Unfortunately we're currently using a free plan so we can't contact support. I've tried to contact them through form submission, so hopefully they ca...Leia mais
My (free) account was deactivated and unaccessible. Any way to get it reactivate it? The Community remembered my phone number and login or I wouldn't have been able to post this. But my account may be a different matter. It says it was deactivated Leia mais
I create the below settings for a Preset and assign it to a Team. The Preset shows as active, but when Team members log in, they aren't greeted with the specified Dashboard. What am i doing wrong??
Hello, I need some help. I've reviewed previous threads and official HS docs i.e Requirements for a Reply to Log
Here's the issue: Our Front Desk sends email messages to new contacts from Hubspot. When the patient responds, their reply does no Leia mais
Hello @BérangèreL Thanks for your reply. I realized my mistake later in the day. We have two companies in Hubspot. After more research we realize...Leia mais
Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot Leia mais
So i took the 14 day free trial to speak to support and found out you can add the MX record at the DNS level of your domain registrar. So yes solved,...Leia mais
We had an account with HubSpot The problem is that we didn't have access to the email, and we only now saw that it would be deactivated. That's why we're getting in touch, because we want to keep our account and the data it contained there, which is Leia mais
Hi guys, I have a question about the email settings. Maybe someone can help me. That would be great! I have a private e-mail which I have connected to Hubspot so that I can see incoming e-mails in Hubspot. Now the problem is that since the Leia mais
I am trying to publish an update to Blog Listing Page, but it is telling me that I am "not authorized". I am the only user of the account, and I am a super admin. I downloaded the free Infinity theme from the Marketplace, because I didn't like t Leia mais
In the version history, it also shows the draft version as being created by an "unknown user" not me. And I received this error message: An erro...Leia mais
Hi, I'm trying to get Wordpress and Hubspot to connect but all I keep running into is the same issue. app-eu1.hubspot.com refused to connect. I've tested 2 Browsers now and cleared my cache and made sure 3rd party Cookies is allowed Leia mais
Are you trying to install the plugin? I would ditch it personally. It doesn't offer a lot of value. Instead I would recommend implementing the Hubspo...Leia mais
Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks
I have now sorted this, there was an unknown user in the options section of the form itself that it tried sending the emails to. Thank you all fo...Leia mais
Hello, I've my iphone default language set and Portuguese from Portugal. As Hubspot mobile only supports Portuguese from Brazil, I want to have my Hubspot app using English instead, but I do not want to chnage the defualt language of the phone. H Leia mais