hello! I am new at my company and I am doing my best to get the admin side (permissions) at a more secure level. For some of my users, I removed their "super admin" access and gave them a custom permission set that is more tailored to their role. read more

Hi , My Server located in INDIA does not allow SMTP connections . I want to keep my email adress. how can I change server and keep email adress? I want to buy a plan but I cannot is it doen not work. thanks

Hey I’ve recently started as a digital marketer at a company. We have three free accounts but unfortunately we don't have access to one of them. The person who's been working in the marketing departement before is the only Super Admin of that accou read more

My (free) account was deactivated and unaccessible. Any way to get it reactivate it? The Community remembered my phone number and login or I wouldn't have been able to post this. But my account may be a different matter. It says it was deactivated read more

I create the below settings for a Preset and assign it to a Team. The Preset shows as active, but when Team members log in, they aren't greeted with the specified Dashboard. What am i doing wrong??

Hello, I need some help. I've reviewed previous threads and official HS docs i.e Requirements for a Reply to Log Here's the issue: Our Front Desk sends email messages to new contacts from Hubspot. When the patient responds, their reply does no read more

Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot read more

We had an account with HubSpot The problem is that we didn't have access to the email, and we only now saw that it would be deactivated. That's why we're getting in touch, because we want to keep our account and the data it contained there, which is read more

Hi guys, I have a question about the email settings. Maybe someone can help me. That would be great! I have a private e-mail which I have connected to Hubspot so that I can see incoming e-mails in Hubspot. Now the problem is that since the read more

I am trying to publish an update to Blog Listing Page, but it is telling me that I am "not authorized". I am the only user of the account, and I am a super admin. I downloaded the free Infinity theme from the Marketplace, because I didn't like t read more

Hi, I'm trying to get Wordpress and Hubspot to connect but all I keep running into is the same issue. app-eu1.hubspot.com refused to connect. I've tested 2 Browsers now and cleared my cache and made sure 3rd party Cookies is allowed read more

Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks