Good morning, I have installed the Hubspot plug-in in my Wordpress website. However, when people are visiting the website, I do not get notifications. I am the Superuser, when I visit my own website, Hubspot alerts me that I visited the About pa read more
you're welcome @PThind - essentially, yes.
For email opens, it is based on a 1x1 pixel that has to load to determine whether the email was op...read more
I've tried to export our User list from Settings, and even though in a knowlege base article is says you can export the seat assigned to each user, when I export it, that information doesn't show. It will show the Team(s) and Permission Set assigne read more
Hey @BMcGee ! Great callout. This export does include the assigned Seats, but it is listed in the permissions column details. See a screenshot o...read more
Having created a very nice email signature - as soon as it goes OUT from Outlook (Windows) the horizontal Social Icons get 25% cut off and the vertical Contact Icons get thick lines between them. It's so ugly that you can barely tell they are icons read more
Hi all, I’m encountering an issue while testing the Sales Enterprise properties access. When assigning access to users, I must choose between the following options on the contacts access: All contacts Their team’s contacts Their contacts read more
Hello @karstenkoehler , Thanks for your prompt response. I have attached two screenshots regarding both access management tools, the first ...read more
We are currently trying to do some analysis on the efficiency of one of our teams, based on the cumulative time a Deal spends in one stage of our pipeline. At the moment, this isn't producing a fair representation of the team's efficiency becau read more
Hi @EChapman ,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.c...read more
Hi, A colleague of mine with email (hiding the email intentionally) doesn't receive the emails with " HubSpot Log In Code ". I think it might be that this email is marked as bounced on your end. Can you please check and let us know? BTW we checked read more
Hi all, What are the reasons a super user enterprise level sales hub seat cannot "Bulk Assign" deals and client contact? We have some people movement so deactivating their profiles, upon trying to bulk assign their contacts/open deals, the wind read more
Hi @Carol5 ,
A super admin should be able to bulk assign records. There is a recurring bug however where – when selecting a large number of co...read more
I have my outlook calendar sync'd up with Hubspot so I can share meeting links with my customers. In addition to my outlook default calendar, I also a gmail ics imported for my personal calendar. My Personal Calendar shows up when choosing "Availa read more
Hi @TTinker5 ,
Could you confirm that the events in those additional calendars are set to busy (and not available)? Especially calendars with ...read more
I received a mail yesterday that I should log in again or otherwise my account will be deleted on the 19.01.2025. I tried now to log in and then it says that my account is inactivated. Is there a possibility to reactivate my account?
Hi @RFischer4 ,
Yes, you can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.c...read more
Hi I am new to Hubspot. I am having problems setting up. I can't link my emails to my account. I have logged out, cleared cache etc and logged back in, but still having the same problem. I'm getting increasingly frustrated. Please help!
Hey @CarolinaDeMares & @JWest84 , I think it can also be a problem with the current setting-setup. If you're not able to connect your perso...read more
I am trying to get my new company to move on to hubspot for the sales team, i set up a profile to show them how it works and the benefits for the team. However I cant present it to them as I can not get back into my profile on my laptop to invite us read more
I have the same problem with a specific account that is linked to a certain domain of mine. When I create another account that is with a different do...read more