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DCaplan5 on February 03, 2023
I was wondering if anyone has any advice or has had success implementing a sales report right on the 'company' page. We would like our Team to be able to go to an account and quickly and easily see this customers MTD sales, YTD sales and see how the read more
0 upvote
0 Reply
Solved
BamaBoy on February 03, 2023
I'm doing some clean up for a client. I went thru and cleaned up the first 2k records within the contacts/companies. Their account is suppose to check for duplicates again on 2/6 for contacts and 2/13 for companies. Is it possible to have read more
1 upvote
1 Reply
Accepted Solution
Key Advisor | Platinum Partner
February 03, 2023 10:49
Hey @BamaBoy , thanks for reaching out! This is a really good question. As far as I know, the "next scan date" you see from HubSpot is the ear...read more
RicardoCorai on February 03, 2023
Hi all! I'm configuring my account and I need to know if I must connect my primary email address (Google Workspace) or if I have to create a secondary email address for connecting it to HubSpot. Looks like connecting my primary email address is ver read more
0 upvote
0 Reply
cjb007 on February 02, 2023
I already filled out the form a lot of times since that was the process but I haven't received any response. The community manager I talked to didn't understand my problem and now it's been a week that our SUPERADMIN is not working. We need it to be read more
0 upvote
2 Replies
Member
February 03, 2023 05:02
Just to add that we can't access the main account as there are no other email connected to it aside from 1 email that we are using to login.
Launchfire on February 02, 2023
Good morning! My staff was hopeful to use the "Connect your inbox" functionality offered by Hubspot. This component can be connected by clicking "Connect personal email" on Settings > General at the Email tab. Our email is hosted by Googl read more
0 upvote
2 Replies
Participant
February 03, 2023 09:56
Even if you were to create a secondary email, you'd still have to grant full drive access. It almost warrants creating a secondary organization - wh...read more
behelpful on February 01, 2023
Hi, I am sorry but I did not see the deactivation email I received in January and know all the information is gone. Is there any way to restore the information on my acount, please? Thank you!
0 upvote
1 Reply
Hall of Famer | Partner
February 01, 2023 21:21
Hi @behelpful , You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/ac...read more
JQuelcutti on February 01, 2023
Hello I am having an issue with how the icons and social images are showing up having used your signature generator. The signature looks fine until I send the email and it comes through like the screenshot below (sent through Outlook 16.69.1). read more
0 upvote
1 Reply
Community Manager
February 01, 2023 13:15
Hi @JQuelcutti , Thank you for reaching out! It sounds like this is related to how Outlook is displaying your signature. Can you pl...read more
BBirch on January 31, 2023
We created three new signatures today. And we're hosting the images on Google Drive. We successfully created and added the signatures to our selected clients - Spark, Apple, Outlook. Things looked to be fine for a while, then images stoppped loadin read more
0 upvote
3 Replies
Member
February 01, 2023 06:25
Hi Frank, The image settings are open and public. And all three accounts are working, but with intermittent “outages” where the bio pic and logo do n...read more
ZRyan8 on January 31, 2023
There was an outage on marketing today which has now been resolved. However, I still cannot access my account - nor can colleagues. Having just sent a business critical campaign with 3 further emails to send I am completely stuck and can't see read more
0 upvote
4 Replies
Community Manager
February 03, 2023 10:48
Hi @ZRyan8 , I apologize for any data and business impact this is causing. I wanted to share this help article regarding the message ...read more
JHerzog6 on January 31, 2023
I have been logged out of my own admin account and blocked from entering. I've been investing my data, information, and analytics with HubSpot over 4 years. I was told the best I can do is post to the community page for potential options. My entire read more
0 upvote
6 Replies
Member
February 02, 2023 08:23
Hello Kristen, When should I expect a follow-up? My newsletter campaign and entire list of contacts have been compromised. Im here to cooperate i...read more
HKirk on January 31, 2023
I have used the Hubspot chat but they could not help me connect my email with my new hubspot account. The system said This email address looks invalid & when I added Advanced Options it didn't like the IMAP 'That domain looks invalid'
0 upvote
1 Reply
Community Manager
February 01, 2023 11:30
Hi @HKirk , Thanks for reaching out! It seems you may have chatted with our sales team since you're a free user. You've come to the righ...read more
tedmarx38 on January 31, 2023
New user here. I've set this up with my Exchange business email and it works fine the first time I send an email to someone. However, if I send a second email (not a response, forward etc, but a new email altogether), it's not registering when or read more
0 upvote
3 Replies
Community Manager
February 03, 2023 10:33
Hi @tedmarx38 , Thank you for these details. Can you try each of the suggested steps in this troubleshooting article and let us know h...read more
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