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MSahl on August 15, 2022
Login Issues when pushed to Chrome
When outlook prompts me to login, i get pushed to chrome like normal. Then I select login with google, no issues. I click my google profile for the login and it flickers like it has connected, then goes right back to asking me to login again. The C read more
Reply Settings
0 upvote
2 Replies
kvonloesecke
Community Manager
August 15, 2022 12:07
Hi @MSahl , Thanks for reaching out! I would recommend trying the following to see if this is a caching issue: Clear the browser's...read more
ДМөнхцэцэг on August 14, 2022
An error occurred when creating a new contact
Hi, community. Please help with this
Reply
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
August 14, 2022 21:27
Hi @ДМөнхцэцэг , These errors are usually temporary or browser-related. Have you tried another browser, private window / tab, clearing cache/c...read more
Solved
RValentine9 on August 11, 2022
Custom Object Properties
I have a few different custom objects as our use-case for HubSpot is a little different than most. On a couple of these custom objects, I want to create a phone number property with the same functionality as the phone number properties in Compan read more
Reply Custom Objects Enterprise Sales Workaround
0 upvote
2 Replies
Accepted Solution
Bryantworks
Key Advisor
August 12, 2022 05:15
Hey @RValentine9 , Unfortunately, these types of properties are not possible as the phone number field on contacts and companies (while a numb...read more
Solved
NGrow on August 11, 2022
Meeting automatically has Google Meet link added - need to turn off
This is kind of several questions in one, but I'll start with the main one. We operate on Google Workspace, so I have my Google calendar integrated with Hubspot. When someone creates a meeting using my meeting link (just testing myself so far), it a read more
Reply Conversations Meetings Professional Workaround
0 upvote
2 Replies
Accepted Solution
Bryantworks
Key Advisor
August 11, 2022 13:29
Hey @NGrow , So I think you can remove this default in Google Workspace or here on the actual meeting: As for the platform...read more
Phelan on August 10, 2022
How to stop subscription and spam emails from from becoming part of HubSpot?
Hi - I get a lot of emails through to my gmail account, many of which are newsletters and spam, etc. I still want to receive these emails but don't want them to all be imported to HubSpot. How can I achieve this? Thanks
Reply Free
1 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
August 10, 2022 09:22
Hi @Phelan , You can try and change the sensitivity of the inbox spam filter under Settings > Inbox > Allow & Deny List . I'm n...read more
Welham3 on August 09, 2022
Hubspot keeps uploading contacts from shared inbox, even after disconnection
Hi there I have connected my shared inbox a few weeks ago and all was fine. Today it started adding all contacts as customers (we have not used it yet so it was from contacts from passed email). We don't know why it started or how to stop it. read more
Reply
1 upvote
1 Reply
MandyDROS
Top Contributor | Diamond Partner
August 09, 2022 08:25
Hello @Welham3 ! This sounds stressful - do you have a screenshot of your shared inbox settings? Is it setting the lifecycle stage as...read more
JKrantz on August 09, 2022
custom object road blocks
is anyone else hitting issues when creating custom objects for a sub group of users or different sales teams and limiting permissions. I cant seem to get the teams to work as we have way to many pipelines and way to many different groups along read more
Reply Custom Objects
0 upvote
2 Replies
Mike_Eastwood
Key Advisor | Gold Partner
August 11, 2022 16:47
Hi @JKrantz What if you created a Custom Property in your Custom Object called "Show to wider team" (or something similar) and a Time Based ...read more
Solved
MCooley6 on August 08, 2022
Google calendars for all employees blocking meeting links
In mid July 2022 meeting links started blocking time based on all employees calendars not just my calendar. This results in clients not being able to book time unless everyone on our google domain is free at that time. HS help was not able to reso read more
Reply Meetings
0 upvote
3 Replies
Accepted Solution
MCooley6
Member
August 10, 2022 10:55
Hi Kristen - This problem is solved by unlinking and relinking the calendar. The calendars a part of a problem were separate not team calendars . T...read more
Solved
LSarnelli6 on August 08, 2022
No longer receiving anything but task notifications - You've been assigned the task "Assign HubSpot
Hi, I am no longer receiving anything but task notifications whereas I used to receive emails detailing what activity had taken place such as a download from our website, a form submission, a webinar registration. These emails were forwarded to read more
Reply
0 upvote
3 Replies
Accepted Solution
Jnix284
Key Advisor | Partner
August 08, 2022 17:57
Hi @LSarnelli6 happy to help, recently HubSpot changed the notification options for forms, downloads, etc. to only go to email addresses associate...read more
Solved
AVanneste on August 07, 2022
Change language on the mobile app
Hi to everyone! I'm new using the mobile app of hubspot and was wondering if it's possible to change the mobile app language to spanish. I was looking for the option on the app or an answer in Google but didn't get one... It's possible? read more
Reply Free
0 upvote
2 Replies
Accepted Solution
Jnix284
Key Advisor | Partner
August 07, 2022 18:30
Hi @AVanneste according to this article , you'll have to adjust the language in your phone settings, not in the app settings.
Easton on August 06, 2022
Login issues
Hopefully this is the right thread. We have 3 sites with 4 user accounts running on a free hubspot account. I can login to hubspot.com with all user account. I can log into hubspot all user accounts on all 3 of our WordPress sites (hubspot plugin) read more
Reply Login issues
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
August 08, 2022 06:29
Hi @Easton , Thank you for reaching out to the Community! Can you tell me what happens if you open the page in a new Firefox window? Accordi...read more
AirViewSource on August 05, 2022
Inbox disappearing from channels
I am trying to connect a conversations inbox to allow emails to be filtered into one place. We attempted to connect my email multiple times and the system seems to have given confirmation but upon testing the inbox automatically disconnects within read more
Reply Connected Email
1 upvote
3 Replies
BukunmiOdetayo
Top Contributor | Partner
August 09, 2022 17:35
Oh! I see why. HubSpot does not support your using personal emails for a shared account as conversation inboxes. If you want to connect that pa...read more
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