Hey together, we are noticing some contacts are created by viewing documents. The issue with this is that the new contact will only have the email address filled our and nothing more. Since there is no contact owner set nobody in the system ex read more
Hi @JSteimle ,
If you want the tracking functionalities that come with documents, no, there aren't any additional configuration options as far...read more
Hi everyone! I want to intergrate my calendar with my new Cozyla. How can I tell where I got my calendar? Anyone near Mass have a Cozyla that they set up? It has many feature but the set up is not my strong suit. thank you for your help!
HI @DAucello ,
You can find documentation for setting up your Cozyla calendar here:
https://support.cozyla.com/hc/en-us/articles/4051045681...read more
Hello, I would like to reactivate a user in my account, but when I click "reactivate" he doesn't receive any emails. He's checked his spam folder and added noreply@hubspot.com to his email contacts, still nothing. It might be because his em read more
Hi @Anthony14 ,
There's a dedicated thread with step by step instructions here: https://community.hubspot.com/t5/Account-Settings/New-user-no...read more
I'm looking for a way to allow our marketing execs to be able to manage brand kits, colours, logos but the minimum permission required is Account Access with Edit account defaults. Is there any way I can work around this, or any updates coming soon read more
Hi @EloiseFrancis ,
As of now, no, unfortunately not, see here: https://knowledge.hubspot.com/branding/edit-your-logo-favicon-and-brand-color...read more
I'm the only active user in my account. Previously created 2 invite that was never accpeted. Deactivated one core seat and as of now the system indicates I have 1 seat free, but I'm unable to create a 2nd user for one colleague who's evaluating the read more
Hi @chighsmith I tried following your instructions but was unable to attach the HAR file or paste the content in the DM. Somehow its fixed now I wa...read more
I've tried to set up the second free seat that is available in the free plan, but everytime i try to send the email, i am pushed to upgrade the plan instead. Has anyone had this issue before, if so, how was it resolved?
I have the same problem and added the user for the second seat as a "Developer." Once they completed their setup, I edited their permission to an adm...read more
The problem is that I was activating a user, so our free version got expired, and I made the payment for the new user. I'm not able to have two users on the free version and the additional user on the paid version. I've been reversed back to all th read more
@SSingh9486 I would assume so but the seat implications are not mentioned explicitly in the documentation: https://knowledge.hubspot.com/account-m...read more
I was just wondering how to turn this new board view on for the whole of my organization. Desired View Specifically, I want to enforce the option of having different board views, being able to filter using associated objects in this view read more
I used for 5 years Hubspot with my work e-mail.
Two days ago, I created another hubspot account with my personal e-mail (a gmail). Different prospects, deals, etc...
But now when I use the personal mail I can see just the hubspot linked to my pr read more
@SalvoMica that sounds like you created a new user in your existing account: https://knowledge.hubspot.com/account-management/add-hubspot-users
...read more
Hi everyone, I'm trying to create my email signature by pasting my HTML code, but when I paste it into the editor, I can’t save it. Is there any limitation or restriction on the type of HTML that can be used for signatures? Here’s the HT read more