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Account & Settings

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Solved

PSkinnerTech on May 19, 2025

How to connect primary domain without adding A Records

Problem: Our website is hosted via Wordpress. Everytime we add the A Records to our DNS, our website stops working. I was able to add the CNAME to it, but not the A Records. Question: How can I complete the primary domain setup without adding read more

Reply Developer Settings Website Pages

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franksteiner79

Recognized Expert

May 19, 2025 15:58

If your actual website is hosted outside of HubSpot you can not connect your main domain. Instead you will have to connect a sub-domain to host HubSpo...read more

Solved

TLeen7 on February 11, 2025

Website Visits

I am trying to set up a system where when someone from a company domain visits our website then we get sent an email like '[Company Name] visited [page name]. Is the only way of doing this by going through prospects gathered on 'websites visits' read more

Reply Website Pages

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karstenkoehler

Hall of Famer | Partner

February 11, 2025 11:10

Hi @TLeen7 , The 'Website visits' tool is designed to show you which companies visit your website – regardless of whether you have company rec...read more

Solved

LVentureira on November 05, 2024

Account Deactiviation Notice: Your profile will be deactivated in 7 days

I received on November 3rd an email from HubSpot telling me that profile will be deactivated in 7 days in case I don't login again in my HubSpot account before November 10th. I logged in on November 4th but my website had dissapeared. I have bee read more

Reply Website Pages

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karstenkoehler

Hall of Famer | Partner

November 05, 2024 06:45

Hi @LVentureira , The fastest way to request the recovery of your page is by submitting the form at the end of this page: https://knowledge.h...read more

Solved

NCondon22 on July 25, 2024

Tracking page views from an email

In the knowledge base article for page tracking it says - HubSpot will attribute page views to a contact if the contact clicks a link in a tracked marketing email which directs to a page with the HubSpot tracking code installed. I wanted read more

Reply Developer Knowledge Base Website Pages

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Jigar_Thakker

Recognized Expert | Diamond Partner

July 25, 2024 11:02

Hi @NCondon22 , Great question! HubSpot can track page views from the point a contact clicks a link in a tracked email and lands on a page with Hu...read more

Solved

NoTechSupport on July 22, 2024

Website doesn't work on bare domain

My website doesn't publish on my domain i.e. example.com, it only appears if I add a content slug after like example.com/test for absolutely no apparent reason whatsoever, there's absolutely nothing else on the domain, I just bought it, there was be read more

Reply CRM Developer Free Website Pages

1 upvote

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Jnix284

Hall of Famer

July 22, 2024 21:15

I'm really sorry you've had such a frustrating experience getting your website setup @NoTechSupport . You're correct that the issue sits with ...read more

Solved

JulBell on June 12, 2024

Wordpress Tracking

Hello everyone; I would like to track all visits to laboiteacocktails.fr --> The HubSopt plug-in is installed on the Wordpress site. But the tracking code doesn't work. The problem seems to be with cookies ( see here vs. on the Decathlo read more

Reply Integrations Settings Website Pages

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trevordjones

Recognized Expert | Platinum Partner

June 12, 2024 15:25

Hi @JulBell , The second link isn't working for me, so I am not able to see what you want to share. However, when I view source on https://...read more

Solved

TheBlacksmith88 on January 23, 2024

A specific problem with connecting a domain

Hello all you HubSpoters of the world! 🙂 I have specific issue in connecting a domain to HS and I really need to finish this project asap, so I would very much appreciate your help. I tried creating a HS profile for a client and I connected read more

Reply Website Pages

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Jnix284

Hall of Famer

January 23, 2024 19:53

Hi @TheBlacksmith88 - I'm sorry this happened, for future reference it's important to disconnect the domain before deleting the account. Perh...read more

Solved

CBurns0 on January 03, 2021

Any Wordpress Expert?

Happy New Year! I have updated my website plugins recently and I am facing this weird issue that say critical error and owing to that I am unable to see the front end of my site. This one is really killing me can someone please help me wit read more

Reply Website Pages

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sharonlicari

Community Manager

January 05, 2021 05:51

Hey @CBurns0 Based on this external article WordPress usually sends you an email with more information and helpful articles with steps t...read more

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AndreaKay on June 01, 2017

I have a generic website and can't figure out where to paste the code. Help!

I have a Weebly website. I can't seem to figure out how to get the code to inserted correctly into my website. I've tried many of the instructions, and it still seems to be wrong. The section above "body" on all my pages where the articles talk read more

Reply generic website set up install set up Website Pages

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