Hi - I was made a Core user from my admin but I still do not have access to basic things like making calls and sending emails from hubspot - we have scrubbed all of the settings we can think of and cannot find the missing link to getting me (semi) f read more
Hi @JJohnston24
to access sales features you need a sales seat not a core seat.
and then with the right seat, your admin. We'd to review your ...read more
Hi everybody, I have an issue with connecting my squarespace domain and my huspot's website. I have done procedure to connect squarespace domain to hubspot website and I had no issue from hubspot. It should works. But when I go on my website with U read more
Hi @LChappaz
Could you please share a screenshot of the website connection issue you're experiencing? Additionally, could you provide a descr...read more
Could you please advise on how to keep one user (administrator) on a paid plan while keeping others on the free plan? According to the documentation , this should be possible. However, after purchasing the Starter plan for one user, I'm now faced w read more
I couldn't find a section where I could report a bug, so I'm writing here. Since March 1, 2024, Kazakhstan switched to a single time zone, UTC+5. The calendar still shows UTC+6. Please forward this to the development team to fix it.
Thank you for the feedback @monolithed ! While this cannot be updated at the moment, I will connect with our Knowledge Base team to hopefully get ...read more
Hey there,
Before upgrading to a paid plan we were told this upgrade comes with access to online chat support which is avaialble around the clock.
In the short time we have used Hubspot, every second time we have tried to chat to supp read more
@MAsgari7 I'm sorry to hear about your experience. We'd been making some UX changes with regards to how we handle support chatflows and it seems as...read more
I am on the free version of Hubspot, vetting the solution right now for my startup that we're launching. I am having an issue with deleting inactive users (as a super admin) in my account. I went to support only to tell me to upgrade when there is c read more
Issue: We need to create a user in HubSpot using an email address that does not have an inbox (e.g., sales@hey.com ). The standard invitation process requires the user to accept the invite via an email link, which is impossible since the email ad read more
Hi @MTorres ,
As far as I know, this is not possible. The invitation confirmation cannot be bypassed. Even if only temporarily, someone would ...read more
Hello, I am a tech working with a client who needed a website for their brand new photography startup. I specifically chose this platform for them because I know how wonderful it is, having used it myself in the past! Within a few days of making a read more
The forums are user to user here with limited interaction from the Hubspot team. If this was a free account, those are typically suspended for good w...read more
My team doesn't know which email addresses we should use with Hubspot, or whether we should set up a separate email specifically to use with our Hubspot account. We are a team of three, and we mostly use gmail, although we have emails connected read more
Hi @ACharles89 , Try filling this form. Someone from HubSpot support team might connect with you. https://knowledge.hubspot.com/account-manageme...read more
I'm experiencing a problem with my website's responsive design. When viewed on mobile devices, several elements on my site overlap, making the content difficult to read and navigate. I've tried adjusting the CSS and using HubSpot's built-in responsi read more
Hey @AFreed , As @TomM2 mentioned, it does seem that the website linked is actually built on WordPress and not HubSpot. If you haven't connec...read more
I have Hubspot starter. Under Pipeline Automation I can set up a workflow that allows me to either "create a task" or "send an internal email notificaton". When I use the 2nd option, I get an error: " Unable to send email notification. The r read more
@PlanetPluto have you looked into the notifications settings? Have you followed the steps from my previous reply? Once you do, you should be all se...read more