Account & Settings

Impossible to change COUNTRY

Good day, How do I update my company name on my account? Thanks Melony

Hi HubSpot Community, I'm trying to upgrade to the Starter plan, but I'm having trouble switching to Indian pricing (INR). My account is currently set to USD, and I'd like to change it to INR to reflect the local pricing. I've followed the s read more

Hi everyone, I’m cleaning up our user/permission setup in HubSpot and I’m a bit lost on what’s “best practice”. I’d love some guidance on how other teams do this. 1. Real permission templates vs. copying from an existing user Right now, when I e read more

Hi, My email sending was suspended after a recent campaign that generated a high hard bounce rate. I have already reviewed my entire contact base and confirmed the following: I am using a small B2B list with 351 contacts. All contacts are clie read more

Im reaching out as a new user who was recently not approved for the HubSpot for Startups Partner Program (Portal ID: (removed), email: ( removed) I think it’s a mistake, me and my wife are starting a new startup, which focuses exclusively on read more

Since we are creating a sandbox, I need a breakdown of how this will work when it comes time to go live in the Production side of HubSpot. Will everything need to be rebuilt? or there is easir way to do it like in products updates but I can't find read more

Hi HubSpot Team and Community, I urgently need help regarding our HubSpot account. Our team upgraded from the Free Plan to the Starter Customer Platform with only 1 Core Seat , and after the upgrade, all other users were changed to view-only . read more

How do I claim this? Signed up via https://offers.hubspot.com/startups/start2/scale-with-automated-linkedin-outreach

The problem is that I was activating a user, so our free version got expired, and I made the payment for the new user. I'm not able to have two users on the free version and the additional user on the paid version. I've been reversed back to all th read more

Hey guys, i have been having trouble with hubspot for a couple of days now. Everything I try to edit something it will not let me. For example working in the contacts tab and trying to create a new column everytime I try to actually creating sai col read more

There's a new public Beta for scoring High-Impact pages, with an accompanying Loom explainer . In the video, to ensure Lead Scoring works as expecteced, Melody goes into the Data Model Builer, to ensure that, portal-wide, Deal s' primary associati read more