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Account & Settings

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COteman on Abril 18, 2024

Follow-up suggestions from emails - setting

Hi Hubspot, I received an email from Hubspot that suggested that I turn on a setting which sends "Follow-up suggestions from emails" which "see who you might need to follow up with based on emails you've sent recently". See screenshot below: Leia mais

Responder Settings

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0 Respostas

Solucionado

Ray78 on Fevereiro 14, 2024

I keep getting user permission error when attempting to enable Wordpress plug in

Hi all, I am hoping you someone can help me as I have ran into a wall when attempting to enable the Hubspot plugin in Wordpress. When I attempt to enable it I get the following message: "Your account doesn't have access You don’t have per Leia mais

Responder Admin Free How-To Settings Starter

0 avaliações positivas

5 Respostas

Accepted Solution

Josh

Especialista reconhecido(a) | Parceiro Platinum

Fevereiro 14, 2024 14:23

Hi @Ray78 , If you're using a super admin account my suggestion is to log out, clear cache/cookies, log back into WordPress, and attempt to re...Leia mais

Solucionado

richardaxis on Fevereiro 08, 2024

Super Admin has left the company

The Super Admin on our free account has now left the company. We have access to their company email account and have reset the password for Hubspot and planned to login on that account and then assign a new Super Admin. However, they have 2FA in p Leia mais

Responder Settings

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1 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Fevereiro 08, 2024 06:39

Hi @richardaxis , You can request help with this issue by submitting the form at the end of this page: https://knowledge.hubspot.com/accoun...Leia mais

Solucionado

MCampelo on Fevereiro 05, 2024

Associations limit

Hi. I've recieved an email from HubSpot that reads: " Your association CONTACT_TO_EMAIL has a maximum limit of 10000 EMAIL associated per CONTACT. The following CONTACT objects have exceeded the limit of CONTACT_TO_EMAIL associations: 551 ." Leia mais

Responder Settings

1 avaliações positivas

4 Respostas

Accepted Solution

Lucila-Andimol

Autoridade no assunto | Parceiro Platinum

Fevereiro 05, 2024 09:44

Hey @MCampelo this a message from the API limit that shows what Trujay sent you that is explain in the HubSpot Products Catalogue. Here is ...Leia mais

KatMaxWMC on Fevereiro 01, 2024

How do I Disable automatic contact creation for people cc'd in emails?

Hello, I am having the same issue as the folks in the two postings below. I can't seem to find anything on the topic other than these last two posts and neither has a resolution posted. Can someone please provide a 2023 or 2024 solutio Leia mais

Responder Settings

0 avaliações positivas

2 Respostas

KatMaxWMC

Participante

Fevereiro 02, 2024 09:18

No Pam, this does not help. We just signed up to use HubSpot and now I am rethinking, as this is a huge problem. We will now have to go in and manuall...Leia mais

JelleStaal on Janeiro 03, 2024

General profile settings keep changing automatically

Recently I updated my profile settings, such as language and email signature. However, HubSpot automatically reverts these changes to the old settings. What is going wrong? What can I do?

Responder Settings

1 avaliações positivas

3 Respostas

JelleStaal

Membro

Janeiro 23, 2024 04:50

Thanks for advice. The problem unfortunately not solved yet. I think it has to do with logging out/logging in. Whem I am automatically logged out, th...Leia mais

SHawking on Dezembro 20, 2023

Being asked to re-login to Hubspot account despite set at 14 day inactivity interval

Hi, Our account settings are asking users to re-login despite the inactivity timeout/reauthenticate user settings being set as 14 days. Are there multiple locations for such a setting? (eg global & user/group level) Not all users are Leia mais

Responder Settings

0 avaliações positivas

6 Respostas

SHawking

Colaborador(a)

Janeiro 10, 2024 05:16

Now happening daily for me as well. Getting really annoying

SPerryDHD on Novembro 01, 2023

Changing System Domain

I have recently changed my company name and use the allocated system domain for landing pages. Now that my company name has changed I would also like to change the allocated system domain URL that was originally allocated. I assumed that since the Leia mais

Responder Landing Pages Settings

0 avaliações positivas

10 Respostas

ServiceTeam

Membro

Março 15, 2024 15:45

No resolution for my instance.

SAndre on Outubro 17, 2023

Setting up DNS with Crazydomains

Hoping someone can help. I'm trying to setup my DNS with Crazy Domains. There's no instructions or previous posts I can find that help. I've put the A and CNAME data from Hubspot into my DNS settings on Crazy Domains. When I click verify on Hubs Leia mais

Responder Settings

1 avaliações positivas

4 Respostas

Jnix284

Participante de valor | Parceiro Elite

Novembro 09, 2023 20:53

@AlbertDominic can you share a screenshot of what you can see for the configuration options in HubSpot and Crazydomains?

jakejrucker on Outubro 15, 2023

Hubspot Capability to Clone Client Site to new Setup

Hi There, We're an agency currently using Active Campaign to manage our client lead generation. Includes landing pages, CRM, Deal Pipeline, Email Automations (Campaigns and Journeys w/ Texting). They have a capability to create a "template" setup, Leia mais

Responder Admin best practices Enterprise Professional Settings

1 avaliações positivas

3 Respostas

Jigar_Thakker

Conselheiro(a) de destaque | Parceiro Diamante

Outubro 15, 2023 23:04

Okay @jakejrucker So you looking to migrate the whole setup from ActiveCampaign to HubSpot If I am not assuming wrong?

Solucionado

Angela_Chan on Outubro 11, 2023

Disallow changing sales rep

Hi, our team is looking to set up permissions so that our sales reps have access to deals that are assigned to them and can change information within the deal including stage, priority, notes, etc WITHOUT being able to change the deal owner. Is this Leia mais

Responder CRM Deals Settings

0 avaliações positivas

1 Respostas

Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Outubro 11, 2023 10:35

Hi @Angela_Chan , Yes, this is possible but requires an Enterprise subscription: https://knowledge.hubspot.com/account/restrict-view-edit-acc...Leia mais

Solucionado

TBeams on Setembro 10, 2023

How to add attachments from an email that's domain name is set to Never Log

Hello, Is there a way we can allow attachements and emails to upload to HubSpot for a certain email address that has a rule in place to Never Log emails beacuse of its domain. We need to keep the Never Log emails rule in place however allow Leia mais

Responder Connected Email Settings Starter

0 avaliações positivas

1 Respostas

Accepted Solution

TomM2

Conselheiro(a) de destaque | Parceiro

Setembro 11, 2023 06:16

Hey @TBeams this wouldn't be possible, the never log list will always exclude emails from that domain so you would need to remove that domain. ...Leia mais

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