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  • NataliaVera on August 19, 2021
    1 Replies
    Hey! I've got a user that her name is July Cañola and her name appears correctly on the users list but when she clics her name it goes to Julio Cañola. Can you change it so it always is July Cañola?
    Community Manager
    August 20, 2021 01:36
    Hi @NataliaVera , Welcome to the Community! I moved your comment to a new thread because it concerns your HubSpot account settings and not the...
  • Solved
    JTomkinson on July 26, 2021
    1 Replies
    We would like to remove some user access to our system for a week to ensure that no communications are sent during this set period. Is there an easy way to temporarily disable access of users?
    Most Valuable Member
    July 26, 2021 07:40
    Hi @JTomkinson , Are you referring to sales, one-to-one communication with contacts? In that case it would be easiest to remove the permissio...
  • Solved
    MRheaume on July 22, 2021
    2 Replies
    I have created a new property called "SLA" in "Companies" and instead of a "dropdown select" I would like to show the type of SLA based on the MRR. For example: If the MRR is less than 200$ then SLA = BRONZE, If the MRR is between 200$ and 500$ the...
    July 23, 2021 10:54
    Many Thanks Karsten!!! It works perfectly!!
  • Solved
    JessieHuang on June 29, 2021
    2 Replies
    I want to remove my current hosted domain and use my external domain instead. But I don't know how to do. Can you help me to fix this problem? Thanks.
    Recognized Expert | Platinum Partner
    June 29, 2021 23:19
    Hello @JessieHuang , So you need to replace the currently hosted domain and for this, you need to follow steps - In your HubSpot...
  • ejoyce on June 29, 2021
    1 Replies
    Hello, I have had no problems logging in using 2FA (texted to cell phone), using chrome, but two of my coworkers cannot access husbpot. Once is also using chrome, and I am not sure of the browser of the other coworker just yet. When they try to log ...
    Community Manager
    June 29, 2021 14:38
    Hello, @ejoyce Thank you for reaching out about your recent issue logging into HubSpot. You can now successfully log in. During this time, HubSpot...
  • Sofie on June 07, 2021
    1 Replies
    Hi everyone, I use free HubSpot account for my personal needs and have just found that I cannot edit Deals card properties in Settings>Deals>Record customization tab. HubSpot says "You need to have admin permission to edit this" and I am a s...
    HubSpot Moderator
    June 07, 2021 20:15
    Hi @Sofie , Thanks for reaching out! We would need a Starter , Professional , or Enterprise account to c ustomize the deal and ticket...
  • RTennant on May 26, 2021
    6 Replies
    Hi So, just trying to work out whether Hubspot will work for us. I have an Office 365 account registered with my main domain In the same Office 365 account, I have a second domain: I have a second Ex...
    May 29, 2021 11:58
    Thank you, but I am the O365 administrator. I can certainl put in a service call to MS and see if there's anything that can be done at their end to r...
  • Solved
    MLegardez on May 24, 2021
    6 Replies
    Hi everyone 😉 In our business we have 2 differents customers: 1) companies or merchant, that will buy or saas solution => easy to understand and set up for us 2) contributors that will create content (hundreds), these ones have very diff...
    Most Valuable Member
    May 25, 2021 02:27
    Hi @MLegardez , If you want to be able to easily access this property, custom or not, the best way to do so is via the contact record sidebar....
  • NIngmansson on March 18, 2021
    4 Replies
    Hello Using Woocommerce and Hubspot when my users create new account or wants to change password I sometimes receive the password information through Hubspot. This should not happen. Can you please advise what to do? I have not made any specific c...
    Community Manager
    March 26, 2021 08:35
    Hello @NIngmansson , thank you for your patience, the way that Non-HubSpot forms work is that they will collect any information from any submission...
  • ECompany on March 11, 2021
    6 Replies
    Hi there! I tried to upload a logo for my company and I got this message: Your file uploader has been suspended while we carry out some additional checks. It's been about a couple months now, and I don't see how can I contact Hubspot to solve...
    March 22, 2021 15:57
    Hi @sharonlicari - thank you for your answer I would kindly ask you to review this decision - I only tried to upload the logo of the company I am...
  • bfuentes on February 17, 2021
    3 Replies
    I've installed the tracking code and the cookie settings button code but it doesn't show the message cookies banner when the button it's clicked.
    July 08, 2021 14:44
    Hello, @bfuentes . Whether you solved this issue? It seems that I have the same problem.
  • Solved
    JHolmes_Yusen on February 14, 2021
    1 Replies
    Hello all, I was hoping to create a company property, 'branch manager,' and have a selection to choose from contacts. Is this possible? Is there a way to do it?
    Most Valuable Member
    February 14, 2021 21:42
    Hi @JHolmes_Yusen , Yes, this is possible with an additional step. By default, contact views ( Menu > Contacts > Contacts ) won't le...
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