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Solved
JRGies on May 13, 2025
I have a client that wants me to use his instance of Hubspot. I have tried to set up my account there but hubspot is trying to set it up so that it uses my Instance of hubspot. How can I use the clients email to set up a separate access to their read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
May 14, 2025 00:04
Hi @JRGies , They would simply have to add you as a user: https://knowledge.hubspot.com/account-management/add-and-remove-users Once t...read more
Solved
DJames79 on April 23, 2025
Hi all, So today's question is our view-only seats assigned to our MD's are no longer seeing all the same areas as they did before. Has something changed on this from HubSpot, I can't find an update or news on this. The only change we had applied w read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
April 23, 2025 09:03
@DJames79 the forms tool and design manager are indeed not included in a view-only seat, as far as I can tell, this is expected behavior.
Solved
SarahSD on April 17, 2025
When my IT person sets up a redirect ( https://commercialsolarpanelrecycling.com ) to https://www.commercialsolarpanelrecycling.com, my hubspot domain sending permissions are revoked. How can I still send from my domain and have the redirect work read more
0 upvote
1 Reply
Accepted solution
Top Contributor
April 17, 2025 18:04
Hey @SarahSD this issue usually comes down to how your domain is being redirected and how that affects DNS records, especially the ones Hu...read more
CBroshears on April 06, 2025
Some--but not all--users in our organization are being prompted to select their HubSpot account at login, even though we only have one account. This occurs in one or both of the web login and the Outlook extension. See below for screenshot of an exa read more
0 upvote
4 Replies
Participant
May 13, 2025 09:08
Diana, Your reply, " That said, if they're seeing any issue with logging into the sales extension, please feel free to let me know!" That i...read more
Solved
DFreeman99 on April 04, 2025
So every time we go into the deal view we get this popup where HubSpot makets their invoice function - we are not interested in this function and I dont mind getting this popup - once but it reapperars every time you access the deal page - for read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
April 04, 2025 17:51
Hi @DFreeman99 , Yeah, that invoice pop-up is frustrating — and you're not the only one dealing with it. Right now, there's no official way ...read more
Solved
NGottlieb on March 26, 2025
Hi All, I am trying to change the name of our Closed Lost Reason, as our onboarding team put a typo in there. I have tried going through the Edit Property Logic, and does not seem to be an option. See screenshot.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 26, 2025 11:58
Hi @NGottlieb , You would not change this within the property logic but simply the property settings: https://knowledge.hubspot.com/propertie...read more
Solved
AndreasKu on March 26, 2025
Dear community, while creating a contact, the responsible employee of that contact is automatically assigned and created. In parallel to the creation of the contact, the company is created as well - but not with a responsible contact. How c read more
0 upvote
9 Replies
Accepted solution
Hall of Famer | Partner
March 26, 2025 06:26
@AndreasKu the action is called "Edit record", not "Edit copy action". It should translate to "Datensatz bearbeiten".
Solved
KWeir6 on March 24, 2025
Hello, I am booking meeting for our founder by linking his calendar to Hubspot, but I need to hide his email address from the people who are booking the meeting invite. I was able to change the email address that is listed on the meeting c read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 25, 2025 01:16
Hi @KWeir6 , There are no dedicated settings for hiding the organizer's email address or displaying a different one. If this is a concern, it ...read more
Solved
RyanG_atCPT on March 20, 2025
Our company has CMS Hub Professional, however I'm unable to limit access to website pages, and it's telling me to sign up in order to do that. It looks like it's included in the subscription. This also brings up another question: How do we limit read more
0 upvote
5 Replies
Accepted solution
Hall of Famer
March 21, 2025 21:19
Hi @RyanG_atCPT Thanks for the screenshot - requiring member registration is part of the Membership functionality which is part of Content Hub Pr...read more
Solved
AGreen284 on March 18, 2025
Ran into something weird with the meeting scheduler—curious if it’s a setting I’m missing or an actual glitch. My rep sent her booking link, a contact scheduled a meeting, then used the 'reschedule' button. The new meeting got booked, but for so read more
0 upvote
1 Reply
Accepted solution
Recognized Expert
March 19, 2025 06:17
Hi @AGreen284 Can you run a test with that user to confirm the rescheduled meeting gets created/saved as "free"? I just did it and couldn'...read more
Solved
Accepted solution
Hall of Famer | Partner
March 05, 2025 09:16
Hi @JNichols1313 , There are currently no configuration options to include a custom property in that section of a record. This can not be done...read more
Solved
maddyalps on February 28, 2025
There was a problem logging your email in HubSpot. When adding each email address, please hit enter or select the email recipient suggested by Gmail. send without logging
0 upvote
5 Replies
Accepted solution
Community Manager
March 17, 2025 13:11
Hi! T he Sales Extension isn't built to support mail merge. Therefore, we would not recommend using it if you'd like to log and track emails in HubSp...read more
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