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Account & Settings

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Solved

SS011 on April 17, 2025

Seats

Hello, I have a free account, and are wanting to upgrade to the starter customer platform. This is currently charged at £14/month/seat I will be the admin so I need a seat, I also work with a marketing agency, will they need a seat too? As t read more

Reply Free Payments Starter

0 upvote

1 Reply

Accepted solution

EmmaAtKiwi

Top Contributor | Platinum Partner

April 17, 2025 08:38

Hi @SS011 ! If your marketing agency is a HubSpot Solutions Partner, you can assign them a FREE Partner Seat! They can provide you an access link th...read more

Solved

MayeshaMahbub on December 18, 2024

Can't access my paid account - Unlocking HubSpot Account

I am writing to request your urgent assistance in unlocking iFarmer Limited's HubSpot account. Unfortunately, our account has been locked due to outstanding payment on an invoice. I understand the importance of timely payments and apologize read more

Reply Billing Connected Email Email Deliverability Payments Professional

1 upvote

1 Reply

Accepted solution

Gaurav_Aggarwal

Key Advisor

December 18, 2024 06:58

Hey @MayeshaMahbub To resolve outstanding payments and unlock your HubSpot account due to invoice issues contact HubSpot Support through the "...read more

Solved

PŚwitalski on January 30, 2024

Certification of Tax Residence 2024

Hello, We need the Certification of Tax Residence for 2024 for HUBSPOT IRELAND LIMITED. We need to pay the invoice without deductig the tax. the certificates from previous years we have and they were issued in January. Could you please pr read more

Reply Payments

1 upvote

2 Replies

Accepted solution

Lucila-Andimol

Most Valuable Member | Gold Partner

January 30, 2024 04:46

Hey @PŚwitalski you should talk to your PDM or CS I think you can also write to billing@hubspot.com .

abbyteope on June 29, 2022

how to remove my credit card

HI, I want to remove my credit card, but the action button is grayed out, and I can't remove it with my super administrator account, what does this mean, what should I do?

Reply Payments

0 upvote

3 Replies