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If you are adding users to your portal and they are not receiving the welcome email in their inbox, please ensure you follow the steps outlined below before posting: 1. Check junk/spam folders 2. Verify the email address spelling is cor...Reply -
If your portal has been deactivated due to an extended period of inactivity and you are looking to have it reactivated, please read the following: 1. Your Academy certifications are associated with your email address not your portal and w...Reply
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SolvedHi! We have one account with two users with the exact same permissions (both are superadmins) and notification settings (email notifications enabled, and all of the notifications enabled). However, when there is a new unassigned chat, only one of ...Reply
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The members of my team cannot see any prospect notifications in the Activity Feed tab. (This question is not related to the "blur" after we hit our max free monthly limit on notifications. I understand that. This is a completely different question...Reply
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Recently I realize that the default setting for the task reminder is set to be “no reminder” where it used to default with an email reminder with notification. Although I can manually change it each time with a desired reminder (if I remember), I a...Reply
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SolvedAll my setttings in hubspot are good. I cleared out the cache, did another test chat, and still no email. N ot in my spam folder either if that's what your thinking. Any ideas?Reply
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Hello Hubspot community, We recently had a sales rep leave so I deactivated the account. However, the user was set up to receive new lead notifications and they are continuing even though the user is deactivated. I cannot figure out how to get t...Reply
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SolvedHello All, Hopefully you can help, we have just started using HubSpot, which is going very well, however, we have multiple sales users for each company, is there a way to 'watch' a company for updates ie incoming emails? I have searched the commu...Reply
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| User | Solutions |
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