Hello, I'm testing the waters of Hubspot and using the Chat. I missed some interactions because there was no audible sound coming from the tab in my browser. I changed the sound to the 12 second option to be sure I didn't miss it, but once again, read more
Thank you @hubcat – have you tried either disabling all extensions + a private window, or a different browser entirely (to rule out browser issues)...read more
Hi, I'm the admin of a free HubSpot portal. After migrating our domain email from Gmail to Microsoft 365, some of our users are no longer receiving HubSpot notification or login emails. Their HubSpot accounts already exist (e.g. ). Could you please read more
Hi, I was locked out of my hubspopt account, at info@visualthinkers.ca, due to suspicious activity, but it won't send me a password reset to my account. I've tried multiplie troubleshooting steps, but it's not resetting the password. Can someone read more
Hello @JCummings10 - Sorry to hear you got locked out. I hate that. Have you tried troubleshoot via the instructions here? Log In to HubSpot ...read more
We had some DNS issues and since that time we are not receiving the "Task Reminder" email notifications that came from HubSpot <noreply@notifications.hubspot.com>. I tried to toggle the notifications off and on as suggested here but there read more
Hi @HScholten , There could be several reasons why you are not receiving the "Task Reminder" email notifications from HubSpot. Here are a few troub...read more
Hi everyone, We have the " Assign company owner to contact by default " setting turned on in our account, but I've been told that it does not send notifications when the automation is triggered. Is there a setting I can configure to notify read more
Hi all,
I'm a senior product manager on the Notifications team at HubSpot and I wanted to present our private beta for automatically silencing email notifications.
Here is how it works:
Every month, users will receive an email with a read more
I want to allow users to create new properties when they need to but I want to be able to monitor the properties they create. Is there a way for me to set up a workflow or notifications so that if someone creates a new property then it will send me read more
Hi @MStevens11 ,
As mentioned above, it would be best to limit the number of people who are creating properties. One solution I've implemented...read more
Hi all I have email notifications set up when we receive emails of form submissions and today we received an email notification from Hubspot that had the following message " To view the message, please use an HTML-compatible email viewer!" this read more
Hi @sryan1 ,
This is not an issue I've run into before with HubSpot notifications. It sounds like this might be more of an issue with the emai...read more
We recently had a user be notified that he was assigned 3 companies. The linked companies on the notification are not owned by him or reassigned to him. When I put in a support ticket, I was told that he received the notification because a new assoc read more
Hi @J3Abb ,
I agree, this is misleading. In these scenarios, I'd recommend to ask the support rep to pass this feedback on to the product team...read more
Hi all! It's not uncommon for team members to assign tasks to or @ mention one another. In some instances, some users are on vacation/out of office and it is not evident to the assigner or @ - mentioner. This causes delays in responses or missed de read more
Hi @MHennessey , I hope that you are well! Thank you for your suggestion! I’ve noticed a similar idea already present in our Ideas Forum: OOO O...read more
Hello, I am having some trouble to access my account. I disabled my 2FA and after that they said me that I would receive an email to confirm my access, but I never received it. Since that, I am not accessing my account anymore because it seems that read more
Hi Karsten, thank you for your reply. I already tried but I am not receiving any e-mail comunication from HubSpot since I tried to remove the 2FA to ...read more