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  • Solved
    PPrado on October 26, 2021
    0 upvotes
    3 Replies
    Hi! We have one account with two users with the exact same permissions (both are superadmins) and notification settings (email notifications enabled, and all of the notifications enabled). However, when there is a new unassigned chat, only one of ...
    Reply
    Community Manager
    October 29, 2021 12:14
    That's great, I'm glad you were able to find a solution!
  • LHuffman on October 26, 2021
    0 upvotes
    2 Replies
    The members of my team cannot see any prospect notifications in the Activity Feed tab. (This question is not related to the "blur" after we hit our max free monthly limit on notifications. I understand that. This is a completely different question...
    Reply
    Participant
    October 28, 2021 06:20
    Thank you for this advice and answer. We will make some adjustments over the next few weeks to see if this resolves the issue.
  • LChien on February 26, 2021
    2 upvotes
    7 Replies
    Recently I realize that the default setting for the task reminder is set to be “no reminder” where it used to default with an email reminder with notification. Although I can manually change it each time with a desired reminder (if I remember), I a...
    Reply
    Community Manager
    April 12, 2021 05:39
    Hi @BStanley Thank you for reaching out. There is no update or now since I last posted, at the moment your best next step will be to ...
  • Solved
    bpow13 on February 16, 2021
    2 upvotes
    3 Replies
    All my setttings in hubspot are good. I cleared out the cache, did another test chat, and still no email. N ot in my spam folder either if that's what your thinking. Any ideas?
    Reply
    Participant
    February 18, 2021 05:53
    Thanks Crystal. They say they are not recieving any bounce back on their end. Any more ideas? I’m thinking of just deleting my account and starting ov...
  • boberdooscott on July 06, 2017
    0 upvotes
    1 Replies
    Hello Hubspot community, We recently had a sales rep leave so I deactivated the account. However, the user was set up to receive new lead notifications and they are continuing even though the user is deactivated. I cannot figure out how to get t...
    Reply
    HubSpot Employee
    July 09, 2017 05:41
    HI @boberdooscott Do you have access to those notifications? If so, use the Unsubscribe link at the bottom of the message to stop thenotificat...
  • Solved
    matt-mso on June 27, 2017
    0 upvotes
    2 Replies
    Hello All, Hopefully you can help, we have just started using HubSpot, which is going very well, however, we have multiple sales users for each company, is there a way to 'watch' a company for updates ie incoming emails? I have searched the commu...
    Reply
    Contributor
    July 02, 2017 13:31
    @MayPascaud many thanks, I have added a comment to this idea
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