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Solved
FAhamed on September 24, 2024
Hello HubSpot Community, Me and my team recently encountered a major issue: our HubSpot CRM account has been deleted without any prior notice. We had three administrators, and none of us initiated this deletion. Now while logging in, it directs u read more
Accepted solution
Hall of Famer | Partner
September 24, 2024 07:22
Hi @FAhamed , Were you using the free CRM? If so you can request the recovery of your account by submitting the form at the end of this page: ...read more
Solved
Randerson25 on January 17, 2024
Hello, The nonprofit I work for has been implementing our email signatures via Hubspot's free email signature tool for the past 8+ months but last week noticed that the uploaded logo no longer appears. I tried uploading new versions/image address read more
0 upvote
11 Replies
Accepted solution
Hall of Famer
January 19, 2024 20:45
@Randerson25 This error is now visible when logged in to HubSpot, it appears Google made a change to how it is handling Google Drive links: ...read more
Solved
TGoodson on August 31, 2022
The post title says it all really but other super admins are unable to see marketing emails. On their accounts, all I see is the get started message that appears prior to creating your first campaign. I have taken the simple steps: Clear cach read more
0 upvote
10 Replies
Accepted solution
Hall of Famer
August 31, 2022 11:23
@TGoodson can you share a screenshot of what the super admins see when they can't see the marketing emails? You said it was a getting started scree...read more
Solved
KKnuckey on January 11, 2022
Hi there, I am having an issue accessing Marketing Emails. I have just been given Super Admin access by one of my colleagues, by can't access Marketing Emails. Yusuke in the Inbound Sales Team asked me to try a few different steps - clear cache, read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
January 12, 2022 03:25
Hi @KKnuckey , Have you double checked whether you are accessing the correct portal? https://knowledge.hubspot.com/account/manage-multiple-hu...read more
Solved
CJ88 on December 14, 2021
Hello, I have a client who needs to set up double optin (on Hub Marketing Pro) for his German branch. We have tested the functionality and one thing caught our attention. When double optin is active, if I fill out a form and don't check the read more
Accepted solution
Hall of Famer | Partner
December 14, 2021 11:16
Hi @CJ88 , Before I begin a short disclaimer: This post does not constitute legal advice. When in doubt, you should always discuss with a lega...read more
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