Dear Team 1) We are able to login to our hubspot profile account. 2) Once we logged in , there is an option to choose the Portal/ Hubsport Domain. 3) We are unable to login to that hubspot domain [ please check the attached screenshot] -- ERR_ read more
Hi, when logging into hubspot i come to a new portal id (newer than my og) I have a old portal and i have the id for this but i cant log into it or access it. What can i do?
Hi @EC2020 ,
You should be able to disable two-factor authentication by clicking the settings icon, followed by "Security" in the left sidebar...read more
Dear HubSpot team,
I would like to report that my colleague with Polina Georgieva x) is unable to log into HubSpot. She is receiving the following message: ''We noticed something different about this login. We're just making sure it's you. We' read more
Good day. I hereby wish to know what happened to my account. Today I tried to enter and I got out that I had not registered. I tried to enter and he told me that my account did not exist. After some attempts I managed to access but all the informati read more
@UREcuador - Most items that have been deleted are accessible for a period of time. I'm not sure on templates. But Contacts, Companies, Deals, and...read more
Hey there again @jbarilla ,
HubSpot doesn't have these sorts of permissions notices unless it's around paid seats (Sales, Service, etc.). Hop...read more
Hi everyone, Sorry, I'm a newbie and sorry if I make some mistakes about this request. I use CRM free to discover HubSpot. This is my question: To log to my HubSpot account I use Google login but I would like to change to login method t read more
Hi @Kevin-Suzaku ,
If you change your password by clicking "forgot my password" during the login process you will be able to create a new pass...read more
Is this fake? I use LinkedIn & this is NOT me or anyone I know . How do I protect my account (and remove any connections not authorized)? The email appears to be sent from Hubspot. Email subject headline: Please reconnect user to Linke read more
Hi @Charlie2020 ,
I am a HubSpot employee. I just synced up with the product team regarding this and you did connect a LinkedIn Ads account in...read more
I recently changed my business email and no longer have access to the one I started HubSpot with, is there somewhere to change my account email? It is important to note that I no longer have access to my old email because it no longer exists read more
Hi @pablouso , Even if you don't have access to your old email account, you should be able to access your HubSpot account. Just try logging in w...read more
Using hubspot for 6 months and no issues. Today in outlook it asks me to log in. I do so. But then it says I must enter a verification code - which is sent instantly via email to me and received. But the popup window to enter the code into close read more
I fixed this by adding 2 Factor Authentication to my Hubspot account. This means when I log in Hubspot reverts to either Google Auth or SMS for m...read more
We currently have a free hubspot CRM account. We would like the ability to have multiple users within our organization access the account for tracking purposes. How many users are we allowed with a Free Account?
Hi @DavidJamesGroup and @Phil_Vallender ,
Just learned from HubSpot support that there is actually a limit across all subscriptions: 2.500 u...read more
Hey friends,
Here at HubSpot, we really love security, and we know it’s incredibly important to our customers, too. We recently added new functionality to our two-factor authentication (2FA) offering that we want you to know about, and enco read more
Thanks for sharing! We have set up HubSpot SSO with Google (And we had enabled 2FA in Google.). This removes one step from the login process, HubSpo...read more