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  • KyleSelf16 on January 12, 2022
    1 Replies
    To date we've used DocuSign + stripe to collect billing info, with the new payments feature - is it possible to collect payment info (Credit Card, ACH, etc.) without actually charging the account through Hubspot?
    Community Manager
    January 14, 2022 05:52
    Hi @KyleSelf16 , Thank you for reaching out to the Community! The HubSpot Payments tool is meant to collect one-time and recurring payments...
  • Camdri on January 06, 2022
    18 Replies
    After I changed my password for my personal email, my account was blocked due to multiple failed logins. My IP was then unblocked, and ever since I have problem with connecting my personal email inbox out of HubSpot. WebMail and Outlook have no prob...
    January 07, 2022 04:52
    Does anybody happen to know the ip address of HubSpot? I still have problems with connecting my personal inbox. My router has been reset, my PC is up...
  • TBarry on January 04, 2022
    3 Replies
    I did a hubspot trial, installing the extensions etc. I've not gone ahead with the software so uninstalled it from Outlook plugins, windows programs and chrome extensions - However I still get pops ups?!?! Why hasn't it left my computer? Pop...
    Guide | Diamond Partner
    January 05, 2022 05:08
    Hi @TBarry , Try to clear cache and cookies and re-start the system. Hope this helps! If we were able to answer your query, kindly help the co...
  • KYehorova on December 01, 2021
    1 Replies
    Hi, I created developers application (App ID : 476442 ) and with this app I'm trying to authenticate to the developers account (ID: 20926355 ). My app has the following scopes: The sam...
    December 02, 2021 09:37
    Okay... I just found the following line in the documentation: Developer portals will not have access to any of these scopes, and cannot be author...
  • Solved
    Myoucanseeme on August 17, 2021
    4 Replies
    Hi There, We are trying to implement HubSpot and require to use unique identifiers from the source system to access HubSpot users. We have been informed that the HubSpot API required the email adress as unique identifier to access that infor...
    August 17, 2021 02:53
    Thank you. I will share that and see if that helps us!
  • GauravGoutam on August 13, 2021
    1 Replies
    We have more then 10 users on my hubspot account. but some of users get email for inbox disconnected. Can you specify the reason why only selective users are getting this email Your inbox is disconnected from HubSpot Your email inbox h...
    HubSpot Moderator
    August 13, 2021 10:49
    Hi @GauravGoutam This issue is usually related to your external email account. When an email client updates their security settings, this can ...
  • vgis on April 08, 2021
    9 Replies
    Hello, Super Admin no longer work for the company, so I need to change it, we dont have any other super admin. The current Super admin email adress is obselete. Can yuo please help changing the super admin email? @cityzenbcn Would you be a...
    April 19, 2021 06:28
    @sharonlicari This is the first time I am sharing the email, and as I said the person who created this email no long...
  • arenadeairsoft on November 23, 2020
    1 Replies
    Hello, I'm getting this error when I'm trying to login/sync from my WordPress website to Hubspot: ----------------------------------------------------------------------------- You need permission You tried to sign in with an email which...
    Community Manager
    November 23, 2020 08:54
    Hello @arenadeairsoft , Just wanted to confirm if the new email logged has the correct permission to connect integrations? Currently, as th...
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