Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SMS
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
TammiTRS on April 17, 2025
  Hello: I am trying to change the contact email for a chatbot that was created by a former employee and attached to our website. I have looked and read and tried everything and I am not able to even get to where I can change it to my ema read more
0 upvote
2 Replies
Community Manager
April 18, 2025 16:26
Hi @TammiTRS ! Welcome to the Community-- happy to have you here 😊 Thank you for trying some preliminary troubleshooting and including the ...read more
Solved
SSherriden on April 11, 2025
I am on a free account, as the only user, I tried to create/add a team mate but they never get the code or an email from Hubspot with the code on but yet I can email clients from hubspot and her email is the same format as my one. totally stuck and read more
1 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
April 11, 2025 14:15
Hi @SSherriden ! I hope we can overcome this frustration. I did a search for other users who have had this issue in the past. This article ca...read more
Solved
MReis12 on March 17, 2025
I am currently setting up our HubSpot, and we want conditional display logic in the company section. When we create a card, we can have conditional display logic off of one item. Example: Account type = Distributor, but I want to take this furt read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
March 17, 2025 13:26
Hi @MReis12 , You're correct, this is unfortunately not possible at this stage. However, you can request this in the HubSpot Ideas section: h...read more
Solved
Marketing_Wakaz on December 02, 2024
I am unable to connect to my WhatsApp number. it says it is already connected
1 upvote
10 Replies
Accepted solution
Most Valuable Member | Gold Partner
December 02, 2024 12:48
Hi @Marketing_Wakaz to able to connect Whatsapp business with your HubSpot portal you need first to uninstall it from all devices/app/phones. ...read more
Solved
YLazar5 on November 05, 2024
Hi everyone, I'm Yasmin 🖐 Yesterday, I sent an invitation link to one of our employees to join our HubSpot account, but it looks like there was an issue with the setup. He mentioned that after using the link, 'it seems HubSpot opened a n read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
November 05, 2024 08:43
Hi @YLazar5 , Generally HubSpot guides new users strongly through the invitation process. Are you sure they're definitely in a separate portal...read more
Solved
AWilliams73 on September 19, 2024
My Hubspot profile was previously used for an old business – now I’m using it for an entirely new/different business, so I changed the profile name in my Hubspot account to the new business name. But when I create quote documents now, I see that the read more
0 upvote
2 Replies
Accepted solution
Community Manager
September 19, 2024 19:12
Hey @AWilliams73 -- Thanks for your post! I apologize that you haven't been able to get this resolved with Support. Could you post some scr...read more
Solved
JKenler-Self on August 30, 2024
I'm on my 3rd community profile now, each tied to my previous employers' account & email. Is it possible to combine the older 2 with this one so I can centralize my profile? jkenler-sg & jkenler Similar issue to - https://community. read more
0 upvote
2 Replies
Accepted solution
Hall of Famer
August 30, 2024 12:08
@JKenler-Self it's not possible to combine profiles, but it is possible to transfer your stats, posts, etc. from your last profile to your new one....read more
Solved
TVaz on July 15, 2024
Hello everyone, I am currently using HubSpot to manage two distinct types of products, each requiring its own sales pipeline. For one product, we have a licensing fee structure and would like to track the Annual Recurring Revenue (ARR) for the read more
0 upvote
3 Replies
Accepted solution
Most Valuable Member | Diamond Partner
July 15, 2024 08:04
Hi @TVaz HubSpot Deals support line times that can have one-time or recurring values. Meaning you can create line items that represent your ...read more
Solved
kvandenBrule on June 26, 2024
I've done some setup on an account and possibly made a mistake in the initial setup. The problem I'm having is that now I want to set up the quotes correctly. I have done the basics but when publishing them, the quotes have a domain like https://WR read more
0 upvote
1 Reply
Accepted solution
Hall of Famer
June 26, 2024 22:22
Hi @kvandenBrule per this delivered idea in the community , custom urls for quotes are supported for Customized Quote Templates. "Users ...read more
Solved
izimartin on June 11, 2024
Firefox's Enhanced Tracking Protection (ETP) is blocking the chat feature on our website, causing the chat button to be disabled. Seeking assistance on how to allowlist our website or configure ETP to allow the chat feature to function properly. An read more
0 upvote
2 Replies
Accepted solution
Participant
October 19, 2024 14:43
Firefox Tracking Protection uses a blocking list from DisconnectMe. You can find HubSpot in their public list on GitHub at: https://github.com/d...read more
Solved
JamesDuffell on March 18, 2024
Is it possible for users who are not a super admin to set permission sets for other users? We've created multiple permission sets to help organise the different user types within the account, due to the transactional nature of roles. We have a read more
0 upvote
8 Replies
Accepted solution
Contributor | Diamond Partner
May 17, 2024 04:30
I'm afraid it isn't possible, I've had so many support chats about this I can't locate the exact messaging. Essentially, the user will have to ...read more
Solved
JDiaz37 on February 19, 2024
Hello! Is there a way to find all assets and records associated with a specific Business Unit?
1 upvote
1 Reply
Accepted solution
Most Valuable Member | Gold Partner
February 19, 2024 12:09
Hey @JDiaz37 there is no main page as with Campaigns to see Business Units because the association to BU is for objects and records first and ...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.