Hi, I have set up the synchronization between Outlook and Hubspot and the only thing that gets synchronise is the Name and the email but the rest of the details are not being pulled through. I have checked the mapping and all seems to be correct. read more

I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more

currently setting up hubspot and we have our "marketing", contact, deals, stages, workflows, etc all set up but i'm trying to figure out how to do things as an admin not related to sales. One thing i'm not 100% sure is even possible is we have a lo read more

Why was I suspended from using Hubspot services? I just started and dont understande reasons. Got next email: "We weren’t able to verify your identity based on the answers provided. Access to activities such as emails, forms, and website pages will read more

Hi all, I've recently been granted super user admin rights and am no longer able to edit user permissions. The CRM bit is greyed out, I can view all the perms but everytime I looked to edit them I'm just given a guide to edit them. What am I read more

A client sent me an invite to access her account. I accepted the invite, and when I'm logged into Hubspot I can see her account in the drop down, but when I click on the client's company it doesn't go anywhere or take me to her dashboard. On some de read more

Hello, I am having some trouble to access my account. I disabled my 2FA and after that they said me that I would receive an email to confirm my access, but I never received it. Since that, I am not accessing my account anymore because it seems that read more

Is there a way for me as the admin to see who created a particular view in the companies page?

I have been trying for several days but my email sending domain will not validate in Hubspot. I have made sure DNS is not proxied, CNAME is not flattened. The subdomains validate correctly for the landing page and email domains. I ran it thru Dig an read more

Hi there, I have a new team member who joined Hubspot today but can't access the system as she is only receiving 5-digit authentication codes. Can somebody please help me resolve this probalem ASAP?

Dear Hubspot Community, in our account we are currently experiencing that users still show up as "Pending" under Settings > Users & Teams > Users: "Last Active" (no activity shown) However, they are already set up and even use our read more

For instance, they want to enter first name, last name and company in Kanji characters. Has anyone encountered this request and what did you do? Jon