I have a user who has a somewhat complex issue. He is not seeing all the expected emails logged into his Hubspot account. His main Office 365 email address is paul.schneekloth@cyrisk.com. He has an alias to this email: xxxxx. We are not able to add read more
Hi Pam, Thanks for getting back to me so quickly on this matter. It is very urgent for us as the user is our new VP of Sales. * Our AD sync has been ...read more
My account has not been verified but I have not been given information on why and it says the decision is final. The issue may be that I used the name of the company rather than my personal name when setting up. We are a community centre so I di read more
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Once you fill out the form linked to your account, a member of the HubSpot Team will review the su...read more
🏬 When you have multiple brands, business units or related companies, you may have questioned whether to use one HubSpot portal or several, have multiple domains add-on or use Business Units. And it's a very common question. read more
Hi, I have set up the synchronization between Outlook and Hubspot and the only thing that gets synchronise is the Name and the email but the rest of the details are not being pulled through. I have checked the mapping and all seems to be correct. read more
I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more
currently setting up hubspot and we have our "marketing", contact, deals, stages, workflows, etc all set up but i'm trying to figure out how to do things as an admin not related to sales. One thing i'm not 100% sure is even possible is we have a lo read more
Hi @SSteckel ,
HubSpot does have capabilities for after-sales and customer service, these are packed into the HubSpot Service Hub: https://ww...read more
Why was I suspended from using Hubspot services? I just started and dont understande reasons. Got next email: "We weren’t able to verify your identity based on the answers provided. Access to activities such as emails, forms, and website pages will read more
@AMatsegora I don't work for HubSpot, don't shoot the messenger.
Any paid subscription will give you access to support. Bear in mind however ...read more
Hi all, I've recently been granted super user admin rights and am no longer able to edit user permissions. The CRM bit is greyed out, I can view all the perms but everytime I looked to edit them I'm just given a guide to edit them. What am I read more
A client sent me an invite to access her account. I accepted the invite, and when I'm logged into Hubspot I can see her account in the drop down, but when I click on the client's company it doesn't go anywhere or take me to her dashboard. On some de read more
Hi @ATrobough ,
It sounds like the client didn't assign you sufficient permissions. You would have to reach out to them and request those perm...read more
Hello, I am having some trouble to access my account. I disabled my 2FA and after that they said me that I would receive an email to confirm my access, but I never received it. Since that, I am not accessing my account anymore because it seems that read more
Hi Karsten, thank you for your reply. I already tried but I am not receiving any e-mail comunication from HubSpot since I tried to remove the 2FA to ...read more