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Solved
AHoey on February 17, 2025
hi Looks like its the sales platform i need. How do I change to it Thanks
1 upvote
4 Replies
Accepted solution
Participant
February 19, 2025 11:07
thanks
mlynch-cyrisk on July 08, 2024
I have a user who has a somewhat complex issue. He is not seeing all the expected emails logged into his Hubspot account. His main Office 365 email address is paul.schneekloth@cyrisk.com. He has an alias to this email: xxxxx. We are not able to add read more
0 upvote
2 Replies
Member
July 09, 2024 12:48
Hi Pam, Thanks for getting back to me so quickly on this matter. It is very urgent for us as the user is our new VP of Sales. * Our AD sync has been ...read more
KCommunityCen2 on May 23, 2024
My account has not been verified but I have not been given information on why and it says the decision is final. The issue may be that I used the name of the company rather than my personal name when setting up. We are a community centre so I di read more
0 upvote
1 Reply
HubSpot Employee
May 23, 2024 17:48
Hey, thank you for posting in our Community! Once you fill out the form linked to your account, a member of the HubSpot Team will review the su...read more
Lucila-Andimol on April 30, 2024
🏬 When you have multiple brands, business units or related companies, you may have questioned whether to use one HubSpot portal or several, have multiple domains add-on or use Business Units. And it's a very common question. read more
HubSpot Employee
April 30, 2024 18:56
Hey @Lucila-Andimol , thank you so much for sharing this content with us! Kindly, Pam
Solved
ITEJEDA on April 22, 2024
Hi, I have set up the synchronization between Outlook and Hubspot and the only thing that gets synchronise is the Name and the email but the rest of the details are not being pulled through. I have checked the mapping and all seems to be correct. read more
Accepted solution
Top Contributor | Partner
April 22, 2024 07:24
Where are these details contained in Outlook? As far as I'm aware only email and name will ever sync across. Louise Hare ...read more
Solved
MMezroui on February 23, 2024
I would like to create invoices based on the number of hours. How can I create an invoice where I can input the number of hours in a digital format? Currently, I created a product but I cannot input a decimal number as the quantity (which i read more
Accepted solution
Key Advisor | Elite Partner
February 26, 2024 07:20
That is tricky, maybe use a custom property? Format = Number, property Label "Number of Hours"
Solved
SSteckel on February 21, 2024
currently setting up hubspot and we have our "marketing", contact, deals, stages, workflows, etc all set up but i'm trying to figure out how to do things as an admin not related to sales. One thing i'm not 100% sure is even possible is we have a lo read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
February 22, 2024 00:15
Hi @SSteckel , HubSpot does have capabilities for after-sales and customer service, these are packed into the HubSpot Service Hub: https://ww...read more
Solved
AMatsegora on February 16, 2024
Why was I suspended from using Hubspot services? I just started and dont understande reasons. Got next email: "We weren’t able to verify your identity based on the answers provided. Access to activities such as emails, forms, and website pages will read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
February 16, 2024 15:26
@AMatsegora I don't work for HubSpot, don't shoot the messenger. Any paid subscription will give you access to support. Bear in mind however ...read more
Solved
MNar on September 05, 2023
Hi all, I've recently been granted super user admin rights and am no longer able to edit user permissions. The CRM bit is greyed out, I can view all the perms but everytime I looked to edit them I'm just given a guide to edit them. What am I read more
0 upvote
11 Replies
Accepted solution
Hall of Famer | Partner
September 05, 2023 10:49
Hi @MNar , If someone is a super admin, they have permissions to do everything in your portal, except for a few billing related things. ...read more
Solved
ATrobough on June 08, 2023
A client sent me an invite to access her account. I accepted the invite, and when I'm logged into Hubspot I can see her account in the drop down, but when I click on the client's company it doesn't go anywhere or take me to her dashboard. On some de read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
June 09, 2023 00:26
Hi @ATrobough , It sounds like the client didn't assign you sufficient permissions. You would have to reach out to them and request those perm...read more
TLuz on November 01, 2022
Hello, I am having some trouble to access my account. I disabled my 2FA and after that they said me that I would receive an email to confirm my access, but I never received it. Since that, I am not accessing my account anymore because it seems that read more
Member
November 03, 2022 09:51
Hi Karsten, thank you for your reply. I already tried but I am not receiving any e-mail comunication from HubSpot since I tried to remove the 2FA to ...read more
Solved
MZimo on March 29, 2022
Is there a way for me as the admin to see who created a particular view in the companies page?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 29, 2022 13:38
Hi @MZimo , Not that I know of, unfortunately no. Best regards!
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