Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SMS
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • No Replies Yet
trickyjimz on September 23, 2023
Hi, I'm trying to get Wordpress and Hubspot to connect but all I keep running into is the same issue. refused to connect. I've tested 2 Browsers now and cleared my cache and made sure 3rd party Cookies is allowed read more
0 upvote
0 Reply
JWild5 on September 21, 2023
Up until a week ago I was receiving an email notification when someone submitted a form. Now I am not receiving them. Any ideas please? I'm a super user and have double checked the notification settings but can't see anything wrong. Many thanks
0 upvote
7 Replies
September 23, 2023 04:44
I have now sorted this, there was an unknown user in the options section of the form itself that it tried sending the emails to. Thank you all more
IvanMi on September 19, 2023
I'm using my account like normal but i'm being constantly logged out. I already changed my password, I use 2FA with google authenticator.
0 upvote
2 Replies
September 20, 2023 10:42
I'm using Arc with plugins and Chrome (incognito without plugins to test) on MacOS. As of now it's not logging me out, it was happening more
NM23 on September 18, 2023
Hello, I recently signed up for a account on hubspot. I created the website and added a custom domain to it. I messed up many of the settings while setting it up so I deleted the account. I created a new account with the same email id but when I read more
0 upvote
8 Replies
Thought Leader | Diamond Partner
September 18, 2023 17:25
Ah, thank you for the screenshots @NM23 this is super helpful! per your other comment, I think you're correct - the domain wasn't removed more
howardmarxb on September 12, 2023
We have given Super Admin permission to a user to configure and access the Private Keys but the system continues to deny the user and request permission even though he is a Super Admin. What suggestion do you have? Thanks!
0 upvote
3 Replies
Accepted Solution
Contributor | Platinum Partner
September 12, 2023 08:31
If you're using a Private App, you might want to take a look at its Scope to ensure crm.objects.contacts and possibly more
RChong5 on September 11, 2023
Dear hubspot, We try to create a new user and send the email invite but unfortunately it has been bounced. After trying everything on the troubleshooting suggestions as well as talking to the technical team, I have been told it will be best to p read more
0 upvote
2 Replies
September 13, 2023 21:27
Hi, The email for that particular user is still blocked. Please advise.
FollowStart on September 09, 2023
Hello! I added for one user in Hubspot - 2 extra emails (Settings - General - Email), besides the email I use for login via Gsuite. These other 2 emails are being connected via Inbox type: IMAP+SMTP. Now I sent a test email to all of these 3 inbox read more
0 upvote
2 Replies
Accepted Solution
Key Advisor | Partner
September 11, 2023 06:20
Hey @FollowStart I think this might be confusion between logged emails and the HubSpot inbox. I'd definitely recomend having a read over the more
MJAMAL2 on September 07, 2023
I have an issue, I am submitting my correct details but I see this in the Email. We weren’t able to verify your identity Now It's my second account One of your support members told me to create a new one with the correct details but still the sa read more
0 upvote
2 Replies
September 09, 2023 11:18
My domain is currently expired and I will buy it soon, so it's not possible to use Hubspot services without a domain.
RMason8 on September 07, 2023
After i log in Hubspot says i have no accounts. I don't use Hubspot as often but still go to it for contact information and now those are all gone. Is there a way to reactivate?
0 upvote
1 Reply
Community Manager
September 08, 2023 03:24
Hi @RMason8 , Thank you for reaching out to the Community! I'd like to share these resources that might help you: - Recover your inactive more
DKenig on September 06, 2023
The person in charge of the HubSpot account is no longer working with us and he is the Super Admin, therefore I need to change the Super Admin for the Account
0 upvote
1 Reply
Accepted Solution
Key Advisor
September 06, 2023 09:22
If there are no other super admins then the original super admin will need to transfer ownership and select another super admin. If this is not more
KThomasSFS on September 05, 2023
I'm getting the "We're sorry. You have no accounts" error message. I have two admins on my account and one of them has been inactive but the other was active within the last 120 days. I'm not able to even log in to "upgrade"... I completed the for read more
0 upvote
4 Replies
Community Manager
September 08, 2023 12:04
Hi everyone, @Ben_M - Thanks for your help here! @KThomasSFS - You can request the recovery of your account by submitting the form more
batist111 on September 04, 2023
Hello everyone, I haven't used hubspot in a while. I'm working on a new business right now but when I try to make a landing page I face this message Features like calling, emails, forms, CTAs and CMS will be unavailable until you let us know m read more
0 upvote
4 Replies
September 08, 2023 09:48
So upgrading would fix this I guess ?
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.