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Solved
PThind on January 15, 2025
Good morning, I have installed the Hubspot plug-in in my Wordpress website. However, when people are visiting the website, I do not get notifications. I am the Superuser, when I visit my own website, Hubspot alerts me that I visited the About pa read more
0 upvote
6 Replies
Accepted solution
Hall of Famer
January 15, 2025 17:37
you're welcome @PThind - essentially, yes. For email opens, it is based on a 1x1 pixel that has to load to determine whether the email was op...read more
manofdogz on January 15, 2025
Having created a very nice email signature - as soon as it goes OUT from Outlook (Windows) the horizontal Social Icons get 25% cut off and the vertical Contact Icons get thick lines between them. It's so ugly that you can barely tell they are icons read more
0 upvote
2 Replies
Hall of Famer
January 18, 2025 15:07
Happy to help @kennedyp , to do some basic troubleshooting, could you please share the code that you are using for your signature @manofdogz and a...read more
TVanStraaten on January 13, 2025
I am trying to get my new company to move on to hubspot for the sales team, i set up a profile to show them how it works and the benefits for the team. However I cant present it to them as I can not get back into my profile on my laptop to invite us read more
0 upvote
3 Replies
M_N
Member
January 15, 2025 08:07
I have the same problem with a specific account that is linked to a certain domain of mine. When I create another account that is with a different do...read more
Solved
LaFocaHouse on January 13, 2025
Good morning, help. They deleted my account for inactivity, but I worked with that account two days before, the week before, that 210 days of inactivity, but why? I lost almost 1000 contacts
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 13, 2025 03:34
Hi @LaFocaHouse , Very strange – luckily, you can request the recovery of your account by submitting the form at the end of this page: https:...read more
ctripp on January 10, 2025
I have a booking page set up and have tested confirmations internally. Confirmed. If I book an appointement from a personal email I get the confirmation - perfect. BUT, I also get the notification that a booking was made which should go to the e read more
0 upvote
2 Replies
January 13, 2025 09:12
Hi @ctripp , It sounds like the booking page is still pulling the original personal email address from your HubSpot account, even though you've up...read more
Solved
RecoDeDon on January 05, 2025
I’m referring to the post created in September 2023 ( Link here ) by GiantFocal ( Link here ), which mentions that we can store up to 1 million (1,000,000) contacts in our HubSpot account. I’ve attached a screenshot here for reference: read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
January 05, 2025 02:14
Hi @RecoDeDon , It looks like HubSpot have changed the limit on free plans here. If I recall correctly (and I have answered accordingly on man...read more
Camarillos on December 30, 2024
Hello All, This is the 4th website I setup a Hubspot chat box for but the first time I am encountering this issue... Our wordpress, hubspot, and hosting accounts all use the same admin email address but hubspot is not emailing us a notification read more
1 upvote
2 Replies
Thought Leader | Platinum Partner
January 06, 2025 14:16
Hi @Camarillos This is how you can setup notifications from HubSpot there are different types and from different tools. You will find the c...read more
Solved
OphélieHerbaut on December 13, 2024
Hello, today we have the free tools from HubSpot. I would like to subscribe to the starter marketing platform with a paid license. Will salespeople still be able to continue using free CRM? Or will they also need to have a license?
0 upvote
2 Replies
Accepted solution
Community Manager
December 13, 2024 16:22
Hey, @OphélieHerbaut 👋 You are correct. Adding a Marketing Hub Starter subscription won't change the access your sales team has for the tools ...read more
CRolfe0 on December 12, 2024
hi -- my contacts and emails have not been coming through since June 24. Can someone help me figure out how to get this in place since until today. It says the email is still currently connect
0 upvote
6 Replies
Member
December 13, 2024 00:17
hi Jigar -- I am using a GMail hosted email account, plus chrome extension (trying to access gmail that way to see if it heklps)
Solved
wildirishtime on December 11, 2024
I have three businesses I help seperately, all have HubSpot accounts. I think all three are still in free mode, or possibly Starter. I am told that true Single Sign On (SSO) is only available in Enterprise, but there MUST be consultants or HubSp read more
Accepted solution
Hall of Famer | Partner
December 11, 2024 11:59
Hi @wildirishtime , If you use the same email address in all portals, you can easily switch as described here: https://knowledge.hubspot.com/...read more
Solved
ddolhomut on December 11, 2024
By mistake, I deleted our organization account Hub ID: 144127098 and would need it recovered with all its data pipeline, companies, and Leads
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
December 11, 2024 06:59
Hi @ddolhomut , You have the best chance of a quick recovery by submitting the form at the end of this page: https://knowledge.hubspot.com/ac...read more
ADelPino on December 05, 2024
Hi, I created a new user with this email: soporte@notasmart.com , but I cannot log in. I'm supposed to receive a code, but I never get it. Can you please help me?
0 upvote
5 Replies
Member
December 06, 2024 20:19
Hi, can you please help me log in to my account? I was able to do so a few days ago, but now I can't.
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