Hi everyone, Over the past few days, we've been receiving a high volume of audit log alerts titled "Multiple failed logins in the last hour" in our HubSpot account. When we reviewed the audit logs, we found something odd: - Login Type: “Switched b read more

Hey folks, We just got migrated to the new Seat functionality yesterday. Unfortunately, it's now blown up my week trying to reconfigure and reassign our teams so they can still function. While I'm pretty sure that we'll end up on the wrong e read more

I want to create association labels for contacts so that we can label their role within the company. E.g. IT tech, champion, firm manager, etc. I go to create a contact-company association, single label - but when I create the association, it also c read more

Our sales team has two sub-teams, the BDRs and AEs. Currently, in Hubspot I have everyone on the "Sales Team" as their primary team, and on the appropriate subteam ("AE Team" or "BDR Team") as their secondary team based on their position (both of read more

Hey team, HubSpot’s been auto-creating companies and contacts anytime someone outside the org sends us an email. It’s helpful for Sales since it captures new referrals and updates contact info. But here’s the problem: we all get tons of marketin read more

Hello - we have two business units from a previous acquisition. For six months we operated as two brands but have now merged publicly. We now need to consolidate the data into one business unit and subsequently 'turn off' having mulitple business un read more

Can I change how my internal team views shared inbox information from a form submission? We have a pretty extensive Hubspot form for our clients to fill out, and we have routed that form to show up in a shared inbox for our team to review. read more

We have an active sync between Dynamics365 and HubSpot for both our D365 Leads and Contacts to HubSpot Contacts. However, because Leads and Contacts are separate in D365, when a Lead is Qualified in D365 and becomes a Contact, both types of records read more

Hi, My company sells products to both B2B and B2C. We would like both records to be defined as customers. A Business and an Individual needs different unique identifiers. Example: Organizational number for Businesses and personal ID number for read more

Hi there, Can anyone advise on this? When I receive a new email, the ticket is auto-added to the "unassigned" category, I do not have a "new tickets" section and can't figure out how to add it. Thank you for your help in advance. Fab

Dear HubSpot Support Team, We recently joined the beta for the "Create Permissions" feature for Contacts, Companies, Deals, Tickets, and Custom Objects. However, we have noticed an issue when importing data. Specifically, the import tool no longer read more

We have noticed that suddenly users have lost access to Hubspot to edit things. Although promised in all communication nothing would change, only half of my users now has a core seat. The rest has been put on view only. Still trying to resolve t read more