Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • No Replies Yet
Zayne on March 23, 2023
For some reason whenever I need to pick an account in HubSpot, the default one is my developer account. I can't find where to change this. Can someone please point me in the right direction ?
0 upvote
3 Replies
March 27, 2023 06:24
Turns out this didn't help in the end. I'm back to being shown my developer account first. The star is still there. It seems as if there is more
APBorges on March 20, 2023
How do I move properties between groups?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
March 20, 2023 22:16
Hi @APBorges , Under Settings (gear icon) > Properties , search your property, select it, then click Add to group . I've numbered the more
SKumaraswamy on March 13, 2023
Hi I see many emails where a company logo is included in .png format are being read as attachments and are being added to Hubspot as attachments on deal/company records. This is adding loads of unwanted attachments to the records and making it har read more
0 upvote
2 Replies
March 17, 2023 09:42
ok i will remove them
Pinarav on February 21, 2023
Hello there, We want to make a certain folder in the Files section to be viewed only by specific users that we grant permission to (excluding super admins). In the Users & Teams section, I have seen that I can only grant permission to s read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
February 21, 2023 07:16
Hi @Pinarav , Yes, this is possible via partitioning, see here: more
CHughes93 on February 20, 2023
We migrated from salesforce over 2 years ago. Upon doing a system review I've just noticed that our users emails are recording as "Deactivated/ Removed user (email address)" It also identifies these users as "username (Salesforce)" These us read more
0 upvote
1 Reply
Community Manager
February 21, 2023 12:10
Hi @CHughes93 , t hank you for reaching out! I would recommend connecting with HubSpot Technical Support , as Support is included in more
AOConnor6 on February 17, 2023
I've recently joined a small business using Hubspot for Sales / CRM and have joined as the Sales Director / Head of Sales. Never used Hubspot before. There's no "manager" role defined in our Hubspot setup, so I appear as another AE in the forecast t read more
0 upvote
1 Reply
Community Manager
February 20, 2023 07:14
Hi @AOConnor6 , Thank you for reaching out to the Community! The user hierarchy in HubSpot is permission-based (super admins vs. users more
EIbbetson on February 15, 2023
Can I have Service Hub Professional but purchase Sales Enterprise? I want to know if I keep the Service Hub Professional seats as they are at the Professional cost if I purchase Sales Enterprise seats?
1 upvote
1 Reply
Accepted Solution
Key Advisor
February 15, 2023 06:07
Hi @EIbbetson Yes, you can have different Hub tiers in one portal, it's a pretty common setup for customers. If you already have a paid more
LFenton2 on February 10, 2023
Hi, Is anyone able to help me please? Our customers cannot sign the quote out of HubSpot. We send the customer a copy of the link to their quote in their email response, the customer can click on the link and it takes them to their quote document, read more
1 upvote
4 Replies
February 14, 2023 06:12
Thanks Frank, I don't think our customers are receiving the blue 'Get Started' box, I will double check. I spoke to HubSpot on a chat recently and more
TCastillo1 on January 20, 2023
Hello, we have created a Preset for all users where their individual email signature includes the personalization token of 'User Job Title'. However, we can't locate where do users add their job titles so that this info can be populated into the ema read more
0 upvote
3 Replies
Key Advisor
January 23, 2023 06:47
Thanks @TCastillo1 Goes to show you learn something new every day! Wasn't aware of the preset feature and email signature option. After a more
FDelvaux on November 22, 2022
Hello - for those on HubSpot enterprise and have Business Units Yesterday November 22 noticed that the possibility to select a business unit when creating a landing page has gone or changed! Also the feature of cloning a landing page and being abl read more
0 upvote
5 Replies
Key Advisor
November 29, 2022 07:23
Hey @FDelvaux I see what you mean, my bad. I'm often using BU and domain interchangably, as back in the days HubSpot worked with something more
JPetrovics on October 19, 2022
We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more
Community Manager
October 21, 2022 09:16
Thank you for testing this feature @JPetrovics ! I've seen that you've also commented on the Ideas post so you might have already seen why your more
CSic on October 17, 2022
Hi, question here... We have an SDR team member (who is a member of 4 teams in HubSpot) who has created saved views to work his leads. Just recently, his saved views became truncated, only showing a few companies instead of 100. After research, read more
1 upvote
4 Replies
Accepted Solution
Thought Leader | Partner
October 17, 2022 15:26
Hi @CSic based on what you've described, it does sound like the deactivated user is being "removed" from the team, even though it is showing them more
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.