For some reason whenever I need to pick an account in HubSpot, the default one is my developer account. I can't find where to change this. Can someone please point me in the right direction ?
Turns out this didn't help in the end. I'm back to being shown my developer account first. The star is still there. It seems as if there is something...read more
Hi I see many emails where a company logo is included in .png format are being read as attachments and are being added to Hubspot as attachments on deal/company records. This is adding loads of unwanted attachments to the records and making it har read more
Hello there, We want to make a certain folder in the Files section to be viewed only by specific users that we grant permission to (excluding super admins). In the Users & Teams section, I have seen that I can only grant permission to s read more
We migrated from salesforce over 2 years ago. Upon doing a system review I've just noticed that our users emails are recording as "Deactivated/ Removed user (email address)" It also identifies these users as "username (Salesforce)" These us read more
I've recently joined a small business using Hubspot for Sales / CRM and have joined as the Sales Director / Head of Sales. Never used Hubspot before. There's no "manager" role defined in our Hubspot setup, so I appear as another AE in the forecast t read more
Can I have Service Hub Professional but purchase Sales Enterprise? I want to know if I keep the Service Hub Professional seats as they are at the Professional cost if I purchase Sales Enterprise seats?
Hi, Is anyone able to help me please? Our customers cannot sign the quote out of HubSpot. We send the customer a copy of the link to their quote in their email response, the customer can click on the link and it takes them to their quote document, read more
Thanks Frank, I don't think our customers are receiving the blue 'Get Started' box, I will double check. I spoke to HubSpot on a chat recently and th...read more
Hello, we have created a Preset for all users where their individual email signature includes the personalization token of 'User Job Title'. However, we can't locate where do users add their job titles so that this info can be populated into the ema read more
Thanks @TCastillo1
Goes to show you learn something new every day! Wasn't aware of the preset feature and email signature option. After a q...read more
Hello - for those on HubSpot enterprise and have Business Units Yesterday November 22 noticed that the possibility to select a business unit when creating a landing page has gone or changed! Also the feature of cloning a landing page and being abl read more
Hey @FDelvaux
I see what you mean, my bad. I'm often using BU and domain interchangably, as back in the days HubSpot worked with something c...read more
We heavily restrict access to the CRM Data Export functionality in our account because we (security team) apparently have no way to monitor, or have visibility into, these events outside of manually exporting and analyzing event logs. Does anyone kn read more
Thank you for testing this feature @JPetrovics ! I've seen that you've also commented on the Ideas post so you might have already seen why your expo...read more
Hi, question here... We have an SDR team member (who is a member of 4 teams in HubSpot) who has created saved views to work his leads. Just recently, his saved views became truncated, only showing a few companies instead of 100. After research, read more
Hi @CSic based on what you've described, it does sound like the deactivated user is being "removed" from the team, even though it is showing them a...read more