Pour pouvoir utiliser ces forums, JavaScript doit être installé et activé. JavaScript semble être désactivé ou non pris en charge par votre navigateur. Veuillez consulter les fichiers d'aide de votre navigateur pour savoir comment activer JavaScript.

Account & Settings

Rechercher Account & Settings pour des solutions ou poser une question

Résolues

JohnoJohno le Mai 21, 2024

550 Bounce emails from Personal E-mail one to ones

Morning We are paying for a hubspot package. A number of the team members have reported that they cannot send emails to alot of personal contacts. It seems to be happening more and more over the past month They seem to bounce. I am aware wha Lire la suite

Répondre Email Deliverability

0 Mention J'aime

1 Réponse

Solution Acceptée

trevordjones

Expert reconnu | Partenaire solutions Diamond

Mai 21, 2024 09:57

Hi @JohnoJohno , It sounds like your email sending domain does not have the proper authentication. Here is the help article on how to do th...Lire la suite

Résolues

AlexQuebedeaux le Mars 01, 2024

"Some features will stay blocked" within 10 minutes of opening account

I just signed up today and I have a red bar across the top of my screen that says "Some Features will stay blocked - Unusual behavior has been noticed on your account. Access to some features across the platform will stay blocked. This is a final d Lire la suite

Répondre Email Deliverability

0 Mention J'aime

7 Réponses

Solution Acceptée

Jnix284

Au panthéon de la communauté

Mars 05, 2024 20:17

Hi @AlexQuebedeaux if you paid for HubSpot, you would then have the option to appeal the block and could reach out to support for guidance on the a...Lire la suite

Résolues

FSandbox le Octobre 23, 2023

Email not send from CRM

When I have send email to contact from CRM then email is not send and display following error. I have also connected personal email with hubspot. https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot . Any one help? Lire la suite

Répondre Admin Connected Email Email Deliverability FREE

0 Mention J'aime

2 Réponses

Solution Acceptée

franksteiner79

Conseiller clé

Octobre 23, 2023 08:33

Hi @FSandbox Have you clicked on the "Learn more" link the error message? Based on the error message there is an issue with the recipient'...Lire la suite

Résolues

GMollevanger le Septembre 28, 2023

Sending emails from host, MX records

Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot Lire la suite

Répondre Email Deliverability

0 Mention J'aime

8 Réponses

Solution Acceptée

GMollevanger

Membre

Septembre 29, 2023 12:12

So i took the 14 day free trial to speak to support and found out you can add the MX record at the DNS level of your domain registrar. So yes solved,...Lire la suite

Résolues

LVrieswijk le Juillet 11, 2023

Email signature - logo doesn't show

Hi! I'm trying to create an email signature with the generator, and I really like the layout but... Every time I send it to myself as a test, on desktop the logo shows, but on my phone I get an error on the spot where the logo is supposed to be. Th Lire la suite

Répondre Email Deliverability

0 Mention J'aime

1 Réponse

Solution Acceptée

TomM2

Leader d'opinion | Partenaire solutions Platinum

Juillet 11, 2023 09:19

Hey @LVrieswijk this really would be down to where you're hosting the image and how the email client is reading it. When you added a google drive l...Lire la suite

jovanny le Avril 27, 2023

Why husbpot trigger an email when.....

Why hubspot trigger several emails when user login into they woocomemrce account only? (client side) or change passwords?

Répondre Connected Email Email Deliverability Forms

0 Mention J'aime

1 Réponse

TomM2

Leader d'opinion | Partenaire solutions Platinum

Avril 28, 2023 08:52

Hey @jovanny it looks like these are form submissions captured by the Non-HubSpot forms tool: https://knowledge.hubspot.com/forms/use-non-hubspot-...Lire la suite

allaudet le Janvier 06, 2023

Emails sent from your connected team email address to that same email address will be marked as spam

Hi For our business, everytime a new customer enrols, we receive an email notificaction from our connected team email address informing us about the new customer enrolment. This information is very useful for our team. Unfortunately, al Lire la suite

Répondre Admin Email Deliverability Starter

4 Mentions J'aime

6 Réponses

TravisScott

Participant | Partenaire solutions Elite

Novembre 19, 2023 14:12

This is also a problem for a client of mine. They're a B2C company and orders they receive through their website get emailed to their inbox from the ...Lire la suite

Résolues

MHeitmann le Juillet 06, 2022

Tracking E-Mails

Hi Everyone, with the Hubspot-Team mostly OOO this week. I'm facing the following challenge: I've connected my Outlook E-Mail with Hubspot and I can send E-Mails properly. However, when a receiving a reply to my E-Mail this only pops up in my Outlo Lire la suite

Répondre Email Deliverability Integrations

0 Mention J'aime

1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juillet 06, 2022 08:01

Hi @MHeitmann , Not all incoming emails are logged automatically. Emails are only logged when they're replies and when they fulfill these crit...Lire la suite

Résolues

SMcWilliam le Juillet 17, 2021

inaccurate email open

Each time I send an email it is marked simultaneously as OPENDED when in fact it has not been opened. When the recipient does open the email it's marked again as OPENED. How do I stop this inaccurate initial OPENED?

Répondre Email Deliverability

0 Mention J'aime

1 Réponse

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juillet 17, 2021 11:26

Hi @SMcWilliam , This sounds like a self-open email notification that you're seeing right after sending. You can block these with the HubSpot ...Lire la suite

Résolues

LBoord le Juin 17, 2021

Saved email signature not able to be inserted

Répondre Email Deliverability

0 Mention J'aime

7 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Juin 18, 2021 04:17

Hi @LBoord , There is usually a bit of confusion around this. Conversations inboxes are meant for shared inboxes, managed by teams. If you're ...Lire la suite

Résolues

liliangjie le Février 11, 2021

How can i change the information in Email-Send when i write a Email

Hello every expert, How can i change the information in Email-Send when i write a Email, the details see you the folllowing picture. How can i change the information in Email-Sen I will be thankful and wait the solve from your. Lire la suite

Répondre Email Deliverability

1 Mention J'aime

9 Réponses

Solution Acceptée

karstenkoehler

Au panthéon de la communauté | Partenaire solutions

Février 22, 2021 03:38

Hi @liliangjie , It took some playing around. Here are the steps needed to changing your from name. 1. Change your name in the Basic in...Lire la suite

Résolues

AhmadKhan le Octobre 19, 2020

Website Forms : Follow Up Email Unavailable

Hi HubSpot Community, I am trying to create a follow-up email for my forms on my website. However, as I can see the one email ( Sales@SQKvalves.com ) I want to use it for that purpose is not working(unavailable to use). I have tried various step Lire la suite

Répondre Email Deliverability Forms FREE Starter

0 Mention J'aime

2 Réponses

Solution Acceptée

AhmadKhan

Participant

Octobre 20, 2020 04:45

Hi, Thanks for your precious time to answer, I have resolved it with help of a live chat agent! 😄

Vous cherchez à entamer une conversation ou à poser une question ?

Créez un post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.

Featured Content

Difference between a Sales Enterprise Seat and No Seat