Hey There. I have recently set up a new HubSpot account and want to auto forward all emails from my Proton Account to HubSpot. Proton has sent an automated email to the BCC Forwarding address so I can click a link to confirm it is a legitimate Leer más
Hi @rspjarv ,
For the BCC address to work, these requirements must be met: https://knowledge.hubspot.com/connected-email/log-email-in-your-cr...Leer más
Hi, We used to be able to receive the Hubspot 2FA emails on Jul 23rd 2025. But we no longer received any Hubspot 2FA emails since. We have been trying to contact support, but because we don't recall our hubspot account id, hence we can't talk t Leer más
Hi, we created a user with the email address [email], but the invitation email failed to deliver. We’ve confirmed that the address is valid and working properly. Can you please help us unbounce it so we can resend the invitation? Thanks in advance! Leer más
Hi @ehouse1 , I hope that you are well! For information, the HubSpot Community is a public space. I have therefore edited your content for secur...Leer más
Hi HubSpot Community, I’ve been using the free version of HubSpot for some time without issues. However, recently I’ve stopped receiving any emails from HubSpot (notifications, one-time passwords, etc.) on my custom domain email , which is h Leer más
Hi there, I have one question. Why, when I send the email, does the recipient see the company name, which is a different company name like we have in our account settings?
Hi @Julianam ,
When you're sending a sales email, the sender appears the same way they would as if you sent a regular email from your inbox. T...Leer más
Good afternoon, I've been experiencing issues with logging into my Hubspot account this afternoon. Initally, I was met with a prompt requesting that I use a one-time log-in link however this email never arrived. I've troubleshooted multiple Leer más
Hi, I previously used an Imap e-mail account as my personal email in hubspot. To improve deliverability, I now switched over to a Microsoft 365 email account (same exact e-mail adress). I've deleted the Imap and installed the Microsoft 365 email as Leer más
Hi @MDeruyck ,
Under Settings, General, Email, be sure that you completely remove the old email connection there vs disabling it. Connect it a...Leer más
This week we've noticed one member off staff now not recieving notifications via email when he is tagged inside hubspot, which is causing us to question our CRM and to start looking at others. Can anyone offer any help on this to nip this in the b Leer más
Hi @PNewby ,
HubSpot has dedicated steps for troubleshooting here: https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-system...Leer más
Hello, Hope all is well there. I have problemt to access my account after changing the hosting. Till last month everthing was fine but when we move our hosting to new server none of any email is coming. I have talked with the hosting providers they Leer más
Hi @MKFarooq ,
Thank you for reaching out. I have successfully unbounced the email, and you should now receive the login verification code n...Leer más
To reconnect your Zoho business email with HubSpot, first, ensure your Zoho email settings are correct, including IMAP/POP access and SMTP settings. ...Leer más
I am writing to request your urgent assistance in unlocking iFarmer Limited's HubSpot account. Unfortunately, our account has been locked due to outstanding payment on an invoice.
I understand the importance of timely payments and apologize Leer más
Hey @MayeshaMahbub To resolve outstanding payments and unlock your HubSpot account due to invoice issues contact HubSpot Support through the "...Leer más
Morning We are paying for a hubspot package. A number of the team members have reported that they cannot send emails to alot of personal contacts. It seems to be happening more and more over the past month They seem to bounce. I am aware wha Leer más