Morning We are paying for a hubspot package. A number of the team members have reported that they cannot send emails to alot of personal contacts. It seems to be happening more and more over the past month They seem to bounce. I am aware wha read more
Hi @JohnoJohno ,
It sounds like your email sending domain does not have the proper authentication. Here is the help article on how to do th...read more
I just signed up today and I have a red bar across the top of my screen that says "Some Features will stay blocked - Unusual behavior has been noticed on your account. Access to some features across the platform will stay blocked. This is a final d read more
Hi @AlexQuebedeaux if you paid for HubSpot, you would then have the option to appeal the block and could reach out to support for guidance on the a...read more
When I have send email to contact from CRM then email is not send and display following error. I have also connected personal email with hubspot. https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot . Any one help? read more
Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot read more
So i took the 14 day free trial to speak to support and found out you can add the MX record at the DNS level of your domain registrar. So yes solved,...read more
Hi! I'm trying to create an email signature with the generator, and I really like the layout but... Every time I send it to myself as a test, on desktop the logo shows, but on my phone I get an error on the spot where the logo is supposed to be. Th read more
Hey @LVrieswijk this really would be down to where you're hosting the image and how the email client is reading it. When you added a google drive l...read more
Hey @jovanny it looks like these are form submissions captured by the Non-HubSpot forms tool: https://knowledge.hubspot.com/forms/use-non-hubspot-...read more
Hi For our business, everytime a new customer enrols, we receive an email notificaction from our connected team email address informing us about the new customer enrolment. This information is very useful for our team. Unfortunately, al read more
This is also a problem for a client of mine. They're a B2C company and orders they receive through their website get emailed to their inbox from the ...read more
Hi Everyone, with the Hubspot-Team mostly OOO this week. I'm facing the following challenge: I've connected my Outlook E-Mail with Hubspot and I can send E-Mails properly. However, when a receiving a reply to my E-Mail this only pops up in my Outlo read more
Hi @MHeitmann ,
Not all incoming emails are logged automatically. Emails are only logged when they're replies and when they fulfill these crit...read more
Each time I send an email it is marked simultaneously as OPENDED when in fact it has not been opened. When the recipient does open the email it's marked again as OPENED. How do I stop this inaccurate initial OPENED?
Hi @SMcWilliam ,
This sounds like a self-open email notification that you're seeing right after sending. You can block these with the HubSpot ...read more
Hi @LBoord ,
There is usually a bit of confusion around this. Conversations inboxes are meant for shared inboxes, managed by teams. If you're ...read more
Hello every expert, How can i change the information in Email-Send when i write a Email, the details see you the folllowing picture. How can i change the information in Email-Sen I will be thankful and wait the solve from your. read more
Hi HubSpot Community, I am trying to create a follow-up email for my forms on my website. However, as I can see the one email ( Sales@SQKvalves.com ) I want to use it for that purpose is not working(unavailable to use). I have tried various step read more