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Solved
Noakesta on April 14, 2025
Good afternoon, I've been experiencing issues with logging into my Hubspot account this afternoon. Initally, I was met with a prompt requesting that I use a one-time log-in link however this email never arrived. I've troubleshooted multiple read more
0 upvote
1 Reply
Accepted solution
Community Manager
April 14, 2025 16:31
Hi @Noakesta ! Welcome to the Community-- happy to have you here 😊 The message indicates that HubSpot merged two of its platforms, Sideki...read more
MDeruyck on March 28, 2025
Hi, I previously used an Imap e-mail account as my personal email in hubspot. To improve deliverability, I now switched over to a Microsoft 365 email account (same exact e-mail adress). I've deleted the Imap and installed the Microsoft 365 email as read more
0 upvote
2 Replies
Member
March 28, 2025 11:14
Hi Josh, I've tried this. Also revoked app permisions to the Hubspot app in microsoft 365. Re-installed the e-mail adress and got the screens that y...read more
PNewby on March 21, 2025
This week we've noticed one member off staff now not recieving notifications via email when he is tagged inside hubspot, which is causing us to question our CRM and to start looking at others. Can anyone offer any help on this to nip this in the b read more
0 upvote
2 Replies
Member
March 21, 2025 06:59
Already looked at this isn't resolving the issue.
Solved
MKFarooq on March 15, 2025
Hello, Hope all is well there. I have problemt to access my account after changing the hosting. Till last month everthing was fine but when we move our hosting to new server none of any email is coming. I have talked with the hosting providers they read more
0 upvote
3 Replies
Accepted solution
Community Manager
March 17, 2025 04:31
Hi @MKFarooq , Thank you for reaching out. I have successfully unbounced the email, and you should now receive the login verification code n...read more
VCastillo2 on January 13, 2025
Hubspot disconnected my business email which is Zoho. How do I reconnect? Zoho support has tried but said it's a Hubspot error. Please help. Vicky
0 upvote
2 Replies
Member
February 04, 2025 04:44
To reconnect your Zoho business email with HubSpot, first, ensure your Zoho email settings are correct, including IMAP/POP access and SMTP settings. ...read more
Solved
MayeshaMahbub on December 18, 2024
I am writing to request your urgent assistance in unlocking iFarmer Limited's HubSpot account. Unfortunately, our account has been locked due to outstanding payment on an invoice. I understand the importance of timely payments and apologize read more
Accepted solution
Key Advisor
December 18, 2024 06:58
Hey @MayeshaMahbub To resolve outstanding payments and unlock your HubSpot account due to invoice issues contact HubSpot Support through the "...read more
Solved
JohnoJohno on May 21, 2024
Morning We are paying for a hubspot package. A number of the team members have reported that they cannot send emails to alot of personal contacts. It seems to be happening more and more over the past month They seem to bounce. I am aware wha read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Platinum Partner
May 21, 2024 09:57
Hi @JohnoJohno , It sounds like your email sending domain does not have the proper authentication. Here is the help article on how to do th...read more
Solved
AlexQuebedeaux on March 01, 2024
I just signed up today and I have a red bar across the top of my screen that says "Some Features will stay blocked - Unusual behavior has been noticed on your account. Access to some features across the platform will stay blocked. This is a final d read more
0 upvote
7 Replies
Accepted solution
Hall of Famer
March 05, 2024 20:17
Hi @AlexQuebedeaux if you paid for HubSpot, you would then have the option to appeal the block and could reach out to support for guidance on the a...read more
Solved
FSandbox on October 23, 2023
When I have send email to contact from CRM then email is not send and display following error. I have also connected personal email with hubspot. https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot . Any one help? read more
Accepted solution
Recognized Expert
October 23, 2023 08:33
Hi @FSandbox Have you clicked on the "Learn more" link the error message? Based on the error message there is an issue with the recipient'...read more
Solved
GMollevanger on September 28, 2023
Hi, I want to keep using my own domain host for sending and receiving emails. With my previous marketing company, they had to change the MX or TXT records so that I continue to use the email while the DNS was set to them. Since changing to Hubspot read more
0 upvote
8 Replies
Accepted solution
Member
September 29, 2023 12:12
So i took the 14 day free trial to speak to support and found out you can add the MX record at the DNS level of your domain registrar. So yes solved,...read more
Solved
LVrieswijk on July 11, 2023
Hi! I'm trying to create an email signature with the generator, and I really like the layout but... Every time I send it to myself as a test, on desktop the logo shows, but on my phone I get an error on the spot where the logo is supposed to be. Th read more
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
July 11, 2023 09:19
Hey @LVrieswijk this really would be down to where you're hosting the image and how the email client is reading it. When you added a google drive l...read more
jovanny on April 27, 2023
Why hubspot trigger several emails when user login into they woocomemrce account only? (client side) or change passwords?
Thought Leader | Platinum Partner
April 28, 2023 08:52
Hey @jovanny it looks like these are form submissions captured by the Non-HubSpot forms tool: https://knowledge.hubspot.com/forms/use-non-hubspot-...read more
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