Account & Settings

Filter by
  • All labels
  • Academy
  • Admin
  • Ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • best practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Payments
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • Video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
  • All
  • Solved
  • No Replies Yet
MHeitmann on July 06, 2022
Hi Everyone, with the Hubspot-Team mostly OOO this week. I'm facing the following challenge: I've connected my Outlook E-Mail with Hubspot and I can send E-Mails properly. However, when a receiving a reply to my E-Mail this only pops up in my Outlo read more
Accepted Solution
Hall of Famer | Partner
July 06, 2022 05:01
Hi @MHeitmann , Not all incoming emails are logged automatically. Emails are only logged when they're replies and when they fulfill these more
SMcWilliam on July 17, 2021
Each time I send an email it is marked simultaneously as OPENDED when in fact it has not been opened. When the recipient does open the email it's marked again as OPENED. How do I stop this inaccurate initial OPENED?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
July 17, 2021 08:26
Hi @SMcWilliam , This sounds like a self-open email notification that you're seeing right after sending. You can block these with the HubSpot more
Accepted Solution
Hall of Famer | Partner
June 18, 2021 01:17
Hi @LBoord , There is usually a bit of confusion around this. Conversations inboxes are meant for shared inboxes, managed by teams. If you're more
PLynch on March 30, 2021
Hello, I am only seeing "open email" activity under the contacts activity, I once had it setup to appear under the notifications on the top right of the CRM as well as the contacts activity timeline. Does anyone know how I can implement that? I read more
0 upvote
7 Replies
Community Manager
April 06, 2021 01:43
Hi @PLynch Thank you for your reply. So with this specific type of notifications, you won't see sales email opens etc. For that, you can more
liliangjie on February 11, 2021
Hello every expert, How can i change the information in Email-Send when i write a Email, the details see you the folllowing picture. How can i change the information in Email-Sen I will be thankful and wait the solve from your. read more
1 upvote
9 Replies
Accepted Solution
Hall of Famer | Partner
February 22, 2021 00:38
Hi @liliangjie , It took some playing around. Here are the steps needed to changing your from name. 1. Change your name in the Basic more
TB4 on February 04, 2021
Dear all first of all, thanks in advance for your reply. this is much appreciated. I try to integrate my email in the inbox of hubspot. This worked, please see below picture. However, I can send emails to my private bo via hubspot and this read more
0 upvote
2 Replies
February 04, 2021 08:41
Thanks for your swift reply. My email Host is NOT gmail or Office 365. My email client is the mail app of my macbook. I am using a macbook. more
AhmadKhan on October 19, 2020
Hi HubSpot Community, I am trying to create a follow-up email for my forms on my website. However, as I can see the one email ( ) I want to use it for that purpose is not working(unavailable to use). I have tried various step read more
Accepted Solution
October 20, 2020 01:45
Hi, Thanks for your precious time to answer, I have resolved it with help of a live chat agent! 😄
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.