Our Conversation Inbox is set up so that it assigns conversations to specific teams and users rather than the contact owner. We have three users, and it is randomly assigning conversations to the three users. However, we would like to assign all of Lire la suite

I'm also new to HubSpot and already have found a fatal bug (not a good sign): Set up a support e-mail channel: The fatal bug is that the e-mail header from-field on outgoing replies doesn't get populated with the configured e-mail Lire la suite

Hi, Im desperate. After I connected a Gmail account my shared inbox started to create more than 100000 conversations based on the old emails at email account. It only created some of them, not all the 400000 emails at the account. I closed Lire la suite

I have set up a team email like sales@company.com through Office 365. Unfortunately I can't customize the "from" field, which means, no matter who sends an email through the conversation inbox it always shows the company name. Looking at the Hu Lire la suite

Hey, is there any way I can customize the "from" word to my own, native language? I changed account language in general settings, but when I sent test email I was still getting Name + Surname + "from" + company name.

This is kind of several questions in one, but I'll start with the main one. We operate on Google Workspace, so I have my Google calendar integrated with Hubspot. When someone creates a meeting using my meeting link (just testing myself so far), it a Lire la suite

I'm trying to update my email signature and it won't update. Have tried different browsers, an incognito browser, different laptop and I'm still getting the old signature. Looks ok in the preview but just not overwriting the old one when I send an e Lire la suite

When I try to integrate the FB messenger HubSpot say that page is already connected but the conversations are not appearing anywhere, and I can't see the page on inbox. Could you please help me to fix this?